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Discuss
Seattle, Washington, United States
What it is
Discuss is a paid market research platform for qualitative and quantitative research, covering setup, audience research, and analysis. Teams can use human-led interviews, AI-moderated interviews, self-paced video feedback, or uploaded research. Its tools provide AI summaries, key themes, quotes, highlight reels, translations, and virtual personas based on a user’s research. Discuss Intelligence gives users a workspace for accessing past and current research and asking questions of data they already own. The company identifies consumer insights, product and R&D, brand and marketing, and agency teams as audiences. The platform is available on web, iOS, Android, and API. Discuss describes an API and names Alida, Buzzback, Fuel Cycle, User Interviews, Simporter, and Highlight as featured partners. It says it has maintained ISO 27001 certification since 2019 and complies with GDPR, CCPA, and COPPA. Data is encrypted in transit and at rest using HTTPS, with application servers and data hosted on AWS in Virginia. Project data is generally retained for three years or according to administrator direction; respondent data including PII is automatically deleted after six months. Pricing is on request, and there is no free plan.
For and against
For
- Supports human-led and AI-moderated interviews
- Analysis includes summaries, themes, and quotes
- Discuss Intelligence organizes past and current research
- Respondent data including PII is deleted after six months
- Available on web, iOS, Android, and API
Against
- No free plan is listed
- Pricing is available on request
- Essentials lists session support as an add-on
The verdict
Discuss offers multiple research methods, AI analysis tools, and a workspace for existing research. Buyers should request pricing and check which services are included in each plan.
Who it suits
It suits consumer insights, product and R&D, brand and marketing, and agency teams conducting qualitative or quantitative research. Teams can choose among interviews, video feedback, uploaded material, and research repository tools.
Plans and prices
Essentials
Unlimited users · 100 files / 50 GB included for uploaded research · Live session support, consent forms, human-led project coordination, translation, recruiting and reports are add-ons
Read 9 Oct 2026 · discuss.io
Elevate
Unlimited users · 100 files / 50 GB included for uploaded research · Live session support included · Consent forms, human-led project coordination, translation, recruiting and reports are add-ons
Read 9 Oct 2026 · discuss.io
Expert
Unlimited users · 100 files / 50 GB included for uploaded research · Live session support, consent forms and human-led project coordination included · Translation, recruiting and reports are add-ons
Read 9 Oct 2026 · discuss.io
Enterprise
Unlimited users · 100 files / 50 GB included for uploaded research · Live session support, consent forms, human-led project coordination, in-app translation, recruiting, four screeners and two AI-assisted reports included
Read 9 Oct 2026 · discuss.io
On the record
- Access controls
- Discuss says it supports project and team role-based access, SAML 2.0 single sign-on, and meeting-room permissions, authentication, waiting rooms and moderator controls.discuss.io · read 9 Oct 2026
- Analysis
- Discuss says its tools provide AI summaries, key themes, quotes, highlight reels, translations and virtual personas built from a user's research.discuss.io · read 9 Oct 2026
- Data protection
- Discuss says data is encrypted in transit and at rest using HTTPS, with application servers and data hosted on AWS in Virginia, USA.discuss.io · read 9 Oct 2026
- Data retention
- Discuss says project data is generally stored for three years or according to customer administrator direction, while respondent data including PII is automatically deleted after six months.discuss.io · read 9 Oct 2026
- Integrations
- Discuss describes a robust API and names Alida, Buzzback, Fuel Cycle, User Interviews, Simporter and Highlight among its featured partners.discuss.io · read 9 Oct 2026
- Product
- Discuss describes its platform as an AI-powered qualitative and quantitative market research solution covering research setup, audience research and analysis.discuss.io · read 9 Oct 2026
- Research methods
- The platform supports human-led interviews, AI-moderated interviews, self-paced video feedback and uploaded research.discuss.io · read 9 Oct 2026
- Research repository
- Discuss Intelligence is described as a workspace for accessing past and present research and asking questions of data users already own.discuss.io · read 9 Oct 2026
- Research services
- Discuss offers optional or plan-included services such as respondent recruitment, project management, screener writing and report writing; its site says recruitment can cover 100+ markets.discuss.io · read 9 Oct 2026
- Security certification
- Discuss says it has maintained ISO 27001 certification since 2019 and states it complies with GDPR, CCPA and COPPA.discuss.io · read 9 Oct 2026
- Support
- The pricing page describes on-demand live session support as included from Elevate upward and as an add-on for Essentials; bundled session support includes 24/5 technical assistance and multilingual agents.discuss.io · read 9 Oct 2026
- Supported teams
- Discuss identifies consumer insights, product and R&D, brand and marketing, and agency teams as audiences for its platform.discuss.io · read 9 Oct 2026
