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SlapFive
Westford, Massachusetts, United States
What it is
SlapFive is a customer voice intelligence platform and a system of record for customer advocacy and proof. Sales, Marketing, Customer Success, Product, and executive teams can recruit customers into advocacy programs, manage member profiles and permissions, and follow engagement and advocacy activity. Campaigns support recruitment, expansion, content creation, advisory board sourcing, interviews, and review requests, with communication through email, SMS, or Slack. SlapFive says its AI can generate customer voice assets from a language library trained on customer content and help match customers to reference requests. Its integrations span CRM, customer success, AI meeting notetakers, communities, and sales portals; custom integration support is available for apps with a public API. The Salesforce app lets sales reps locate customer references and content, submit requests, check status, share content, and view a revenue influence dashboard. Reporting includes advocacy program health, non-direct impact, revenue influence, and AI answer engine discovery metrics. The platform is available on web and API, supports unlimited internal users, and offers a trial intended for back-end users, customer-facing employees, and customers.
For and against
For
- Campaigns support several advocacy activities.
- Communication can use email, SMS, or Slack.
- Salesforce app supports reference requests and content sharing.
- Unlimited internal users are supported.
Against
- Pricing is available on request.
- Custom integrations require apps with a public API.
The verdict
SlapFive brings advocacy programs, customer content, and reference workflows into one platform. Teams considering it can request a demo or trial to evaluate its use across internal and customer-facing roles.
Who it suits
SlapFive suits organizations that want to coordinate customer advocacy across sales, marketing, customer success, product, or executive teams. Its trial is intended to include internal users, customer-facing employees, and customers.
On the record
- Access controls
- The security overview describes role-based access, multifactor authentication for production access, and periodic access reviews.slapfive.com · read 4 Oct 2026
- Advocacy programs
- Teams can recruit customers into advocacy programs, manage member profiles and permissions, and track engagement and advocacy activity.slapfive.com · read 4 Oct 2026
- AI
- SlapFive says its AI can generate customer voice assets from a language library trained on customer content and help match customers to reference requests.slapfive.com · read 4 Oct 2026
- Analytics
- The homepage describes reporting for revenue influence, advocacy program health, non-direct impact, and AI answer engine discovery metrics.slapfive.com · read 4 Oct 2026
- Audience
- The platform is presented for Sales, Marketing, Customer Success, Product, and executive teams.slapfive.com · read 4 Oct 2026
- Campaigns
- Campaigns support customer recruitment, expansion, content creation, advisory board sourcing, interviews, and review requests, with email, SMS, or Slack communication.slapfive.com · read 4 Oct 2026
- Company
- SlapFive identifies Jeff Ernst, Tim Leonard, and Sean Langford as co-founders.slapfive.com · read 4 Oct 2026
- Data protection
- The security overview says customer data is hosted on Google Cloud Platform in the United States and encrypted at rest and in transit.slapfive.com · read 4 Oct 2026
- Integrations
- The integrations page describes CRM, customer success, AI meeting notetaker, community, and sales portal integrations, with custom integration support for apps that have a public API.slapfive.com · read 4 Oct 2026
- Product
- SlapFive describes itself as a customer voice intelligence platform and a system of record for customer advocacy and proof.slapfive.com · read 4 Oct 2026
- Salesforce
- The Salesforce app lets sales reps find customer references and content, submit reference requests, see request status, share content, and view a revenue influence dashboard.slapfive.com · read 4 Oct 2026
- Security
- SlapFive says it passed its annual SOC 2 Type II security audit, with an auditor letter available upon request.slapfive.com · read 4 Oct 2026
- Support
- The contact page invites prospective customers to contact sales or request a demo and lists the headquarters address in Westford, Massachusetts.slapfive.com · read 4 Oct 2026
- Trial
- A SlapFive trial guide says the trial is intended to let prospective users experience the product for back-end users, customer-facing employees, and customers.slapfive.com · read 4 Oct 2026
- Usage limit
- The enterprise governance page says the platform supports unlimited internal users.slapfive.com · read 4 Oct 2026
