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- Recollective
On the recordRead 9 Oct 202615 facts
Recollective
Ottawa, Ontario, Canada
Plans and prices
Live Only
$475a month, billed yearly
No participant minimum · 25 participants maximum per focus group · unlimited concurrent studies · 3,000+ video minutes
Read 9 Oct 2026 · recollective.com
Qual Live + Async
$750a month, billed yearly
10–10,000 participants · 3+ concurrent studies · unlimited async video capture · unlimited admin seats
Read 9 Oct 2026 · recollective.com
Connect
$1,250a month, billed yearly
1,000–50,000+ participants · 25 standard admin seats, scaling to 200 for large sites · forums included · no live or async activities
Read 9 Oct 2026 · recollective.com
Live Only video minutes
$2a month
Video-minute pricing for Live Only projects
Read 21 Sep 2026 · recollective.com
On the record
- AI analysis
- Ask AI can query qualitative data in natural language and return sourced answers linked to participant statements and activities.recollective.com · read 9 Oct 2026
- AI interviews
- The Conversation Task uses an AI moderator for one-to-one participant conversations and automatically transcribes, summarizes, translates, and indexes results.recollective.com · read 9 Oct 2026
- Audience
- The platform is built for global brands and enterprises, insights teams, and market research agencies running short- and long-term research programs.recollective.com · read 9 Oct 2026
- Company history
- The company says it was founded as Ramius Corporation in Ottawa in 1998 and launched Recollective in 2011.recollective.com · read 9 Oct 2026
- Hosting
- Recollective says its platform is hosted on Amazon Web Services and names Microsoft Azure, Google, Salesforce, and Twilio as subprocessors.recollective.com · read 9 Oct 2026
- Integrations
- Listed integrations and connection options include Okta, OpenID Connect, Google, Facebook, SSO, webhooks, and a no-code Qualtrics integration.recollective.com · read 9 Oct 2026
- Pricing limits
- Displayed starting prices are guidance rather than fixed prices, and final pricing depends on participant count, study length, and selected features.recollective.com · read 9 Oct 2026
- Product
- Recollective is an online qualitative research and insight community platform for collecting, analyzing, and acting on customer feedback.recollective.com · read 9 Oct 2026
- Question types
- Question formats include text, conversation, photo, video, screen recording, audio, file upload, markup, card sorting, ranking, grids, fill-in-the-blank, and polls.recollective.com · read 9 Oct 2026
- Reporting
- Researchers can filter and code responses, create excerpts and video clips, and export reports and transcripts in formats such as PDF and Excel.recollective.com · read 9 Oct 2026
- Research formats
- It supports asynchronous activities and journals, live video interviews and focus groups, and ongoing insight communities.recollective.com · read 9 Oct 2026
- Security and privacy
- The company says the platform includes data encryption, antivirus protection, content filtering, privacy controls, and support for GDPR, CCPA, PIPEDA, and HIPAA requirements.recollective.com · read 9 Oct 2026
- Support
- Technical support is included regardless of plan tier, and the company lists study programming, full-service moderation, and custom reporting among its services.recollective.com · read 9 Oct 2026
