The best Zendesk AI Agents alternatives

It suits support, sales, and engagement teams that want to manage customer conversations across channels.

Crisp suits customer support, inbound sales, and marketing teams that manage conversations across channels.

Trengo suits teams handling customer conversations across several messaging and voice channels.

Intercom suits businesses that need to manage customer conversations across a website, app, or product, with both automated answers and agent handoff.

It suits teams handling customer conversations across the listed channels and creating searchable help-center content.

Respond.io fits mid-market B2C teams managing high-volume, multichannel customer conversations.

Gorgias is designed for ecommerce customer experience teams handling customer conversations across several channels.

SleekFlow suits businesses managing customer conversations across several channels, including education, travel, e-commerce, real estate, beauty and…

Missive may suit people or teams who want a unified inbox across desktop and mobile platforms, with offline access, scheduled sending, and calendar…

Ada suits organizations seeking AI agents for customer service across voice, messaging and email.

Birdeye suits multi-location brands that want to manage reviews, customer responses, and social activity across locations.

Kustomer says it serves customer experience representatives and leaders, customers, and the operations teams that run customer experience.

Textline suits teams handling customer conversations across SMS, web chat and social channels, particularly those that need shared inbox coordination…

Gladly is aimed at brands and retail-oriented customer-experience teams handling sales, service, and support.