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Doxy.me
What it is
Doxy.me is a browser-based telehealth video platform for healthcare providers. Patients can join from a link without downloading an app or logging in. Its video tools include adaptive HD video, virtual backgrounds, group calls, screen sharing, pause session, and picture-in-picture. Premium adds a virtual waiting room, patient queue, email and SMS invitations, notifications, shared rooms, and transfers between providers. The platform’s apps include assessments, EMDR and CBT activities, file transfer, interpreter support, Stripe payments, photo capture, session recording, a scribe, teleconsent, and transcripts. For web-based EHRs, a documented workflow can open a patient profile from a call using an EHR URL and patient identifier. Doxy.me says its calls and messages are encrypted and lists HIPAA, SOC 2, GDPR, and CCPA compliance credentials. Premium includes a business associate agreement, and Premium group calls support up to 25 participants. A free version is available, and the Premium trial does not require a credit card.
For and against
For
- Patients join through a link without an app or login.
- Includes adaptive HD video and screen sharing.
- Premium group calls support up to 25 participants.
- Free version and no-card Premium trial are available.
Against
- Premium integrations require contacting support through the dashboard.
- The BAA is included with Premium, not the stated free plan.
The verdict
Doxy.me combines browser-based patient access with video tools and, on Premium, additional care workflows. Providers should consider which features require Premium and check with support for current integration information.
Who it suits
Doxy.me is aimed at healthcare professionals, including solo clinicians, clinics, health systems, and community health centers. Its free option may suit providers starting out, using telehealth infrequently, or avoiding another cost.
Plans and prices
Free
Free version for providers who are just getting started, use telehealth infrequently, or cannot take on another cost
Read 3 Oct 2026 · doxy.me
Premium
Up to 25 participants in group calls · team workflows · clinic management · BAA included
Read 3 Oct 2026 · doxy.me
On the record
- Business associate agreement
- Doxy.me says Premium includes a BAA.doxy.me · read 3 Oct 2026
- Care workflows
- Premium includes a virtual waiting room, patient queue, email and SMS invitations, notifications, shared rooms, and patient transfer between providers.doxy.me · read 3 Oct 2026
- Clinical tools
- Its apps include assessments, EMDR, CBT activities, file transfer, interpreter, payment via Stripe, photo capture, session recording, scribe, teleconsent, and transcripts.doxy.me · read 3 Oct 2026
- Free option
- The pricing page says a free version is available for providers who are starting out, use telehealth infrequently, or cannot take on another cost.doxy.me · read 3 Oct 2026
- Group call limit
- Premium group calls support up to 25 participants.doxy.me · read 3 Oct 2026
- Integrations
- For web-based EHRs, Doxy.me documents a workflow to launch a patient's profile from a call using an EHR URL and patient identifier.help.doxy.me · read 3 Oct 2026
- Patient access
- Patients can join from a link without downloading an app or logging in.doxy.me · read 3 Oct 2026
- Premium integration access
- The help center says current Premium integration information is available by contacting support through the dashboard.help.doxy.me · read 3 Oct 2026
- Premium trial
- The pricing page offers a free trial and says no credit card is required.doxy.me · read 3 Oct 2026
- Product
- Doxy.me is a browser-based telehealth video platform built for healthcare providers.doxy.me · read 3 Oct 2026
- Security
- Doxy.me states that it is HIPAA compliant, SOC 2 accredited, GDPR compliant, and CCPA compliant, and that calls and messages are encrypted.doxy.me · read 3 Oct 2026
- Support
- The company lists a help center and support team, and its security page says support staff are trained in privacy best practices.doxy.me · read 3 Oct 2026
- Video tools
- The platform lists adaptive HD video, virtual backgrounds, group calls, screen sharing, pause session, and picture-in-picture.doxy.me · read 3 Oct 2026
- Who it serves
- Doxy.me describes itself as a video platform for healthcare professionals and lists solo clinicians, small clinics, health systems, rural telehealth, public programs, researchers, and community health centers.doxy.me · read 3 Oct 2026