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Doxy.me

What it is

Doxy.me is a browser-based telehealth video platform for healthcare providers. Patients can join from a link without downloading an app or logging in. Its video tools include adaptive HD video, virtual backgrounds, group calls, screen sharing, pause session, and picture-in-picture. Premium adds a virtual waiting room, patient queue, email and SMS invitations, notifications, shared rooms, and transfers between providers. The platform’s apps include assessments, EMDR and CBT activities, file transfer, interpreter support, Stripe payments, photo capture, session recording, a scribe, teleconsent, and transcripts. For web-based EHRs, a documented workflow can open a patient profile from a call using an EHR URL and patient identifier. Doxy.me says its calls and messages are encrypted and lists HIPAA, SOC 2, GDPR, and CCPA compliance credentials. Premium includes a business associate agreement, and Premium group calls support up to 25 participants. A free version is available, and the Premium trial does not require a credit card.

For and against

For

  • Patients join through a link without an app or login.
  • Includes adaptive HD video and screen sharing.
  • Premium group calls support up to 25 participants.
  • Free version and no-card Premium trial are available.

Against

  • Premium integrations require contacting support through the dashboard.
  • The BAA is included with Premium, not the stated free plan.

The verdict

Doxy.me combines browser-based patient access with video tools and, on Premium, additional care workflows. Providers should consider which features require Premium and check with support for current integration information.

Who it suits

Doxy.me is aimed at healthcare professionals, including solo clinicians, clinics, health systems, and community health centers. Its free option may suit providers starting out, using telehealth infrequently, or avoiding another cost.

Plans and prices

Free

Free

Free version for providers who are just getting started, use telehealth infrequently, or cannot take on another cost

Premium

Priced on request

Up to 25 participants in group calls · team workflows · clinic management · BAA included

Every plan, in full

On the record

Business associate agreement
Doxy.me says Premium includes a BAA.doxy.me · read 3 Oct 2026
Care workflows
Premium includes a virtual waiting room, patient queue, email and SMS invitations, notifications, shared rooms, and patient transfer between providers.doxy.me · read 3 Oct 2026
Clinical tools
Its apps include assessments, EMDR, CBT activities, file transfer, interpreter, payment via Stripe, photo capture, session recording, scribe, teleconsent, and transcripts.doxy.me · read 3 Oct 2026
Free option
The pricing page says a free version is available for providers who are starting out, use telehealth infrequently, or cannot take on another cost.doxy.me · read 3 Oct 2026
Group call limit
Premium group calls support up to 25 participants.doxy.me · read 3 Oct 2026
Integrations
For web-based EHRs, Doxy.me documents a workflow to launch a patient's profile from a call using an EHR URL and patient identifier.help.doxy.me · read 3 Oct 2026
Patient access
Patients can join from a link without downloading an app or logging in.doxy.me · read 3 Oct 2026
Premium integration access
The help center says current Premium integration information is available by contacting support through the dashboard.help.doxy.me · read 3 Oct 2026
Premium trial
The pricing page offers a free trial and says no credit card is required.doxy.me · read 3 Oct 2026
Product
Doxy.me is a browser-based telehealth video platform built for healthcare providers.doxy.me · read 3 Oct 2026
Security
Doxy.me states that it is HIPAA compliant, SOC 2 accredited, GDPR compliant, and CCPA compliant, and that calls and messages are encrypted.doxy.me · read 3 Oct 2026
Support
The company lists a help center and support team, and its security page says support staff are trained in privacy best practices.doxy.me · read 3 Oct 2026
Video tools
The platform lists adaptive HD video, virtual backgrounds, group calls, screen sharing, pause session, and picture-in-picture.doxy.me · read 3 Oct 2026
Who it serves
Doxy.me describes itself as a video platform for healthcare professionals and lists solo clinicians, small clinics, health systems, rural telehealth, public programs, researchers, and community health centers.doxy.me · read 3 Oct 2026

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