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Listen Labs
San Francisco, California, United States
What it is
Listen Labs is an AI-powered research platform for designing studies, recruiting participants, conducting interviews, and analyzing results. Its study builder drafts research objectives, questions, and probing context from a study goal. Teams can recruit through Listen’s participant panel, share their own study link, or combine the approaches. The AI moderator conducts video interviews with dynamic follow-up questions and supports more than 120 languages. Listed study types include concept, prototype, creative, and usability testing, plus brand tracking, consumer journey mapping, and multi-market segmentation. Research Agent can create charts, statistical tests, highlight reels, slide decks, memos, reports, executive summaries, and custom CSV exports. The Research Library and Mission Control support cross-study searching, trend tracking, and answers linked to source studies and respondents. Quality Guard screens responses using voice, video, behavioral, and transcript signals, with human review for flagged interviews. Listen documents integrations with Qualtrics, Rally, and Decipher (Forsta), and MCP connections to tools including Claude, Notion, Figma, ChatGPT, Cursor, and Microsoft Copilot. Platforms listed are Android, iOS, web, and API. Pricing is available on request; the site directs prospective customers to book a demo.
For and against
For
- Study builder drafts objectives and questions from a goal
- Recruitment can use a participant panel or shared study link
- AI moderator supports more than 120 languages
- Analysis includes charts, reports, and CSV exports
- Flagged interviews receive human review
Against
- Pricing is available on request
- The site directs prospective customers to book a demo
The verdict
Listen Labs covers study design through analysis, with interview quality checks and tools for cross-study knowledge. Prospective customers need to request pricing and book a demo.
Who it suits
Listen Labs lists consumer insights teams, brand marketers, product managers, UX researchers, agencies, and investors among its audiences. It suits teams conducting interviews and analyzing research across studies.
On the record
- AI interviews
- The AI moderator conducts video conversations and asks dynamic follow-up questions.docs.listenlabs.com · read 2 Oct 2026
- Analysis outputs
- Research Agent can generate slide decks, memos, reports, charts, executive summaries, and highlight reels in branded templates.docs.listenlabs.com · read 3 Oct 2026
- API
- The official documentation includes an API access section and an endpoint reference.docs.listenlabs.com · read 3 Oct 2026
- Integrations
- Official documentation describes integrations with Qualtrics, Rally, and Decipher (Forsta), including participant redirects and ID or status syncing.docs.listenlabs.com · read 3 Oct 2026
- Intended users
- The site names consumer insights teams, brand marketers, product managers, UX researchers, and agencies among its intended roles.listenlabs.ai · read 3 Oct 2026
- Interviews
- The AI interviewer conducts video conversations with dynamic follow-up questions, and the homepage says interviews run across 120+ languages.docs.listenlabs.com · read 3 Oct 2026
- Knowledge base
- Mission Control is a cross-study knowledge base for searching a research library, tracking trends, and getting cited answers.docs.listenlabs.com · read 3 Oct 2026
- Languages
- Listen’s homepage says its AI moderator supports more than 120 languages.listenlabs.ai · read 2 Oct 2026
- Maker
- The official Founder Program page identifies Alfred Wahlforss as CEO and co-founder and Florian Juengermann as CTO and co-founder.listenlabs.ai · read 3 Oct 2026
- MCP connections
- Listen MCP connects research workspaces with Claude, Notion, Figma, ChatGPT, Cursor, Microsoft Copilot, and other MCP-compatible tools.listenlabs.ai · read 2 Oct 2026
- Participant recruitment
- Researchers can use Listen’s panel of 30M+ participants, share a link to recruit their own participants, or combine both methods.docs.listenlabs.com · read 3 Oct 2026
- Pricing access
- The homepage directs prospective customers to book a demo and does not state a public price on the page.listenlabs.ai · read 3 Oct 2026
- Quality controls
- Quality Guard detects potential fraud, scores responses, and removes and replaces responses deemed low quality at no cost.docs.listenlabs.com · read 3 Oct 2026
- Research Agent
- Research Agent can generate charts, statistical tests, highlight reels, slide decks, reports, and custom CSV exports from study data.listenlabs.ai · read 2 Oct 2026
- Research Library
- Listen’s Research Library lets teams query studies across a workspace and links answers to source studies and respondents.dev.listenlabs.ai · read 2 Oct 2026
- Security
- Listen states it is SOC 2 Type II, GDPR, and CCPA compliant, holds ISO certifications 42001, 27001, and 27701, uses 256-bit encryption, and does not use customer data to train AI models.listenlabs.ai · read 3 Oct 2026
- Study design
- Its AI study builder drafts objectives, questions, and probing context, and users can upload an existing interview guide.listenlabs.ai · read 3 Oct 2026
- Support
- The docs direct users to [email protected] for account, billing, or technical questions.docs.listenlabs.com · read 3 Oct 2026
