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On the recordRead 1 Oct 202614 facts
UserCall
Plans and prices
Lite
$89,899a month
100 credits/month · 10–20 voice interviews/month · 8–16 files analyzed/month · 12-minute interviews
Read 1 Oct 2026 · usercall.co
Core
Priced on request
300 credits/month · 30–60 voice interviews/month · 25–50 files analyzed/month · 25-minute interviews
Read 1 Oct 2026 · usercall.co
Custom
Priced on request
Custom credits · seats · interview minutes · analysis runs
Read 1 Oct 2026 · usercall.co
Pro
Priced on request
650 credits/month · 65–130 voice interviews/month · 50–100 files analyzed/month · 45-minute interviews
Read 1 Oct 2026 · usercall.co
On the record
- AI interviews
- The platform runs adaptive, personalized AI-moderated voice interviews with real-time probing and follow-ups.usercall.co · read 1 Oct 2026
- Analysis
- Interviews and uploaded feedback are transcribed and coded into themes that link back to the people and quotes behind each finding.usercall.co · read 1 Oct 2026
- Audience
- Usercall describes its customers as research, product and customer-experience teams, including teams without a dedicated research function.usercall.co · read 1 Oct 2026
- Compliance
- Its privacy policy states that processing follows the California Consumer Privacy Act and, where applicable, the EU General Data Protection Regulation.usercall.co · read 1 Oct 2026
- Free access
- Users can sign up and launch their first interview or qualitative analysis free without a demo or sales call.usercall.co · read 1 Oct 2026
- Integrations
- Listed integrations include PostHog, Mixpanel, Amplitude, Segment, Google Analytics 4, Shopify, Stripe, Zendesk, Intercom and webhooks.usercall.co · read 1 Oct 2026
- Languages
- Every paid plan supports more than 25 languages and voices.usercall.co · read 1 Oct 2026
- MCP
- Usercall provides a hosted MCP server for Claude, ChatGPT and Cursor, with no API key required for the hosted connector.app.usercall.co · read 1 Oct 2026
- Notable limit
- The hosted MCP Research Triggers do not support event counts, sequences, absence conditions, time windows, not-equals or numeric comparisons.app.usercall.co · read 1 Oct 2026
- Processors
- The company says it uses providers including Supabase, OpenAI, Anthropic and Deepgram, and data may be processed across regions.usercall.co · read 1 Oct 2026
- Product
- Usercall is an AI-moderated qualitative research platform combining voice interviews with evidence-backed thematic analysis.usercall.co · read 1 Oct 2026
- Research triggers
- Product events can trigger short AI-moderated conversations through an in-product intercept or webhook workflow.usercall.co · read 1 Oct 2026
- Security
- Usercall says data is encrypted in transit, access is controlled, and customer data is not used to train AI models.usercall.co · read 1 Oct 2026
- Support
- MCP support is provided by email at [email protected].app.usercall.co · read 1 Oct 2026
