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Textmagic

Tallinn, Estonia

What it is

Textmagic is a business messaging platform for SMS and email campaigns, automated notifications, and two-way conversations. Businesses can schedule and send bulk messages, build automation workflows, manage replies in a shared inbox, run email campaigns, and review delivery reports. Listed uses include appointment and payment reminders, delivery updates, staff alerts, broadcasts, and lead follow-up. Connections include HubSpot, Shopify, WooCommerce, and Zapier, with BYOC options for Twilio, Vonage, Sinch, and Bandwidth. It also offers an SMS and email REST API and an MCP connector for compatible AI assistants and coding tools. The iOS and Android apps handle SMS conversations and contact management; advanced features are available in the web app. Textmagic provides consent records and automatic opt-out enforcement, and applicable US messaging requires 10DLC brand and campaign registration. The company says it is SOC 2 Type II certified and GDPR compliant. A full-feature trial requires no credit card and lasts up to 30 days. The listed Essential plan starts at $0.05 a month, billed fully prepaid; rates vary by destination country.

For and against

For

  • Mass texting, scheduled campaigns, and workflow automation
  • Shared inbox and delivery reporting
  • REST API and MCP connector available
  • No-credit-card trial with full feature access
  • Consent records and automatic opt-out enforcement

Against

  • No free plan
  • Trial is limited to 30 days
  • Does not support shortcodes
  • No outbound WhatsApp or social messaging

The verdict

Textmagic combines campaign tools, automation, and two-way messaging across web and mobile. Check its stated messaging limitations and the prepaid, destination-dependent rates against your needs.

Who it suits

It suits businesses managing recurring, permission-based customer or staff messaging, especially those needing shared conversation visibility or automation. Teams wanting advanced features can use the web app, while mobile apps support conversations and contact management.

Plans and prices

Essential

$0.05usage-based

160 plain-text characters per SMS part

Inbound SMS

Free

Receiving text messages from contacts

Email campaigns

Free

Domain verification and spam protection included

Outbound SMS via CPaaS

$0.01usage-based

Available with connected Twilio, Vonage, Sinch, or Bandwidth numbers

Outbound SMS

$0.05usage-based

161-character plain-text messages count as 2 SMS parts · 70 Unicode characters per part

Outbound/Inbound MMS

$0.08one-time

Each sent or received multimedia message is charged regardless of length

Texting number

$10a month

Dedicated virtual number required to start texting

Essential (pay-as-you-go)

Free

SMS $0.049 per message in the US · inbound SMS free · 10,000 emails included free after business domain verification; then $0.003 per email · texting number extra

Professional

Priced on request

Discounted outbound SMS rates · monthly plans available in the US, Canada, Puerto Rico, UK, and Australia

Every plan, in full

On the record

API
A REST API lets developers send and manage SMS and email, work with contacts, perform lookups, and access other Textmagic functions.support.textmagic.com · read 19 Oct 2026
API documentation depth
The documentation includes authentication, endpoint reference, request testing through a browser sandbox, examples, installation instructions, and error codes.docs.textmagic.com · read 19 Oct 2026
Audience
Textmagic says it is designed for businesses managing recurring, permission-based customer or staff communications, with shared conversation visibility or messaging automation.textmagic.com · read 5 Oct 2026
Automation
Automation flows support follow-ups, drip campaigns, and customer journeys across SMS and email.textmagic.com · read 19 Oct 2026
Changelog update
On September 29, 2026, Textmagic added a webhook action that sends contact data from automations to other systems.support.textmagic.com · read 19 Oct 2026
Company profile
LinkedIn lists Textmagic as founded in 2001, headquartered in Tallinn, Estonia, privately held, and employing 51–200 people.linkedin.com · read 19 Oct 2026
Compliance tools
The service provides guided 10DLC and toll-free registration, ACMA sender-ID support, GDPR compliance, and consent-management tools.textmagic.com · read 19 Oct 2026
Core features
Features include mass texting, scheduled campaigns, automation workflows, a shared inbox, email campaigns, and delivery reporting.textmagic.com · read 5 Oct 2026
Current status
The official status page reports the web app, messaging, email, API gateway, mobile app, voice services, and billing as operational.status.textmagic.com · read 19 Oct 2026
Direct integrations
The service lists WooCommerce and Shopify integrations for order, shipping, and customer-update messaging.textmagic.com · read 19 Oct 2026
Email campaigns
Textmagic supports personalized email campaigns with reply management from one dashboard.textmagic.com · read 19 Oct 2026
Integrations
Zapier connects Textmagic with more than 7,000 applications, including Shopify, HubSpot, Google Sheets, Salesforce, Calendly, Typeform, and WooCommerce.textmagic.com · read 19 Oct 2026
IPO news
Textmagic’s careers page says the company completed an IPO on Nasdaq First North Tallinn at the end of 2021, with 15,410 investors subscribing for €49.5 million.careers.textmagic.com · read 19 Oct 2026
Legal entity
The service terms identify Textmagic Limited as an England and Wales company registered under number 05286521, with affiliates including the wider Textmagic organization.textmagic.com · read 19 Oct 2026
Limit: integrations
Reviewers report missing integrations with some shopping carts and email providers, including WooCommerce or Mailchimp in individual reviews.softwareadvice.com · read 19 Oct 2026
Limit: mobile reliability
App Store reviewers describe occasions when messages appeared sent but were not delivered and criticize support response times.apps.apple.com · read 19 Oct 2026
Limit: pricing for light users
Some reviewers say the service becomes expensive for infrequent users, nonprofits, or after price increases.getapp.com · read 19 Oct 2026
Limit: product scope
Textmagic states that it has no shortcodes, is not a full CRM, cannot initiate outbound WhatsApp/Facebook/Instagram conversations, and has no group texting threads.textmagic.com · read 19 Oct 2026

The review

Overview

Textmagic is a business messaging service for organizations that send recurring texts and emails to customers or staff. It is best suited to teams that need shared access to conversations or automated follow-ups, rather than a broad social-messaging tool.

Its mix of campaigns, workflows, and two-way messaging supports several everyday business tasks. Destination-dependent charges and firm channel restrictions make it important to check fit before committing.

Key features

Textmagic brings mass texting and email campaigns together with scheduled sends, workflow automation, audience segmentation, and inbound messaging. A shared inbox helps teams keep replies visible across staff, while delivery reporting gives senders a way to monitor campaigns. MMS is supported, too. These tools suit recurring work such as appointment reminders, delivery updates, staff alerts, payment reminders, broadcasts, and lead follow-up.

Integrations include HubSpot, Shopify, WooCommerce, and Zapier. Teams can also connect through Twilio, Vonage, Sinch, or Bandwidth using BYOC. A REST API covers SMS and email, and an MCP connector supports compatible AI assistants and coding tools. That range gives businesses options for linking messaging to their workflows, but it does not extend Textmagic to every channel: it lacks shortcodes, outbound WhatsApp and social messaging, simultaneous SMS and email campaigns, and virtual numbers for OTP delivery.

Textmagic provides consent records and automatic opt-out enforcement, and applicable US messaging requires 10DLC brand and campaign registration. The company states that it is SOC 2 Type II certified and GDPR compliant and conducts annual external penetration testing. Email and phone support numbers are offered for the US, UK, Australia, and Estonia.

The iOS and Android apps support SMS conversations and contact management, while advanced features are available in the web app. Mobile access is useful for keeping up with conversations, but teams that rely on the full campaign and automation toolkit should expect to work in the browser.

Pricing

Textmagic has no free plan, but its free trial includes full feature access, needs no credit card, and lasts up to 30 days. The paid options combine prepaid messaging with charges that can vary by destination, so the headline monthly figure is not the whole cost picture.

  • Essential: $0.05 a month, billed 100% prepaid. Rates vary by destination country, and each SMS part supports 160 plain-text characters. This is the entry option for teams that want a recurring plan, but the prepaid term and destination-based rates matter for forecasting.
  • Essential (pay-as-you-go): free, billed through prepaid credits, with no monthly minimum and unused credit that never expires. US SMS costs $0.049 per message; inbound SMS is free. It includes 10,000 emails free after business domain verification, then $0.003 per email; a texting number costs extra. This is the more flexible fit for uneven or low-volume sending, though number costs and usage charges remain.
  • Professional: custom pricing, with credits that roll over for up to 2 months. That rollover may help teams with variable usage, but the plan is harder to compare on price.

The prepaid Essential plan’s low stated monthly amount should not be confused with unlimited messaging: country rates and the 160-character SMS-part limit affect actual usage. Pay-as-you-go avoids a monthly minimum, but it shifts cost to credits and usage.

Platforms

Textmagic is available on the web, iOS, Android, and through an API. The mobile apps cover conversations and contact management; the web app is the stronger choice for advanced features and campaign administration.

Who it's for

Textmagic is a sensible fit for businesses with recurring, permission-based customer or staff communication, especially when multiple people need conversation visibility or messages need to be automated. Appointment reminders, delivery updates, payment notices, staff alerts, and lead follow-up all fit its stated use cases.

It is less suitable for teams that need shortcodes, outbound WhatsApp or social messaging, simultaneous SMS and email sends, or virtual OTP numbers. Businesses with highly variable destination mixes should also weigh country-specific rates before choosing a plan.

Pros and cons

  • Pro: Campaigns, automation, segmentation, inbound messaging, MMS, and a shared inbox cover both one-to-many sends and ongoing conversations.
  • Pro: The no-credit-card trial provides full feature access for up to 30 days, making it possible to assess the workflow before paying.
  • Pro: Pay-as-you-go credits have no monthly minimum and never expire, which suits intermittent sending.
  • Con: Essential is fully prepaid, rates vary by destination, and the stated SMS part length is 160 plain-text characters, all of which complicate cost planning.
  • Con: Mobile apps do not include the advanced feature set, so administrators may need the web app for fuller campaign work.
  • Con: The lack of shortcodes, outbound WhatsApp and social messaging, simultaneous SMS and email campaigns, and virtual OTP numbers rules out some communication programs.

Alternatives

For a different balance of price, volume, and team features, consider these options:

  • Textedly is worth comparing if a free plan matters; its Basic plan is $29 a month for 500 messages monthly, or 600 messages per month with annual billing, which includes 20% more messages.
  • SendHub may suit teams that want a stated low entry plan: Lite is $19 a month, billed monthly, for 500 SMS per month, up to 50 recipients per SMS, 100 voice minutes, unlimited keywords, and API integration.
  • Sinch Engage offers tiered SMS allowances and user counts: Basics includes 3,000 SMS per month, one user, and three automation workflows, while Conversations includes 10,000 SMS per month and two users.
  • Text Request is an option to compare for higher-volume needs; its Enterprise plan is $575 a month, billed monthly, with 20,000 included texts, 10 dashboards, and $0.032 additional texts.
  • Apptoto is another paid messaging option, starting at $30 a month with $10 for each additional user; subscriptions can be monthly or annual with no contract required.
  • EZ Texting may suit teams budgeting around contacts and annual credits: Launch is $20 a month billed annually, for up to 500 contacts, 6,000 yearly credits, and one user, with a $0.04 overage credit and telecom fee.
  • Heymarket is a paid alternative with a stated two-user minimum; its Standard price is $49 a year as billed annually, with $49 per user/month and two-way messaging, a shared inbox, unlimited contacts, and templates.
  • MessageDesk is another paid option to compare for team texting, with its Team (yearly) plan priced at $29 a year per user per month, on an annual contract with a three-user minimum.

Browse more options in Business Text Messaging Software, SMS Marketing Software, Business Texting Software, Messenger Marketing Software, Transactional SMS Software, and SMS Gateway Software.

Verdict

Choose Textmagic if your business needs recurring, permission-based SMS and email, shared conversation visibility, and automation in one service. The trial and no-minimum pay-as-you-go option make it approachable, but teams that need excluded channels, advanced mobile workflows, or predictable destination-independent costs should look elsewhere.

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