Textedly

Textedly provides SMS and MMS messaging tools for business campaigns and customer conversations. Teams can schedule messages, run drip campaigns, set up text-to-join and text voting, and configure automatic replies for incoming texts, including replies that operate at selected times. Its omnichannel inbox supports managing conversations, assigning them to teammates, and creating response workflows. Every plan lists SMS Text-to-Pay and Google Business Reviews. Integrations include Slack, Salesforce, Zapier, Mailchimp, WordPress, Constant Contact, HubSpot, Shopify, and Zendesk. Textedly’s Android and iOS apps support mass blasts, scheduled campaigns, and real-time push notifications, with web access also available. A free account includes 50 text messages and one custom keyword, with no credit card required and no time limit stated. Paid plans start at $29 a month for 500 monthly messages when billed monthly; annual billing adds 20% more monthly messages. Textedly says it uses SSL encryption, HTTPS, role-based permissions, and mandatory two-factor authentication for user accounts. Customer service is available seven days a week by phone, web chat, email, or text.

Textedly combines campaign tools, automatic replies, and a team inbox, with Android, iOS, and web access. The free account is limited to 50 messages and one custom keyword; paid plans begin at $29 a month when billed monthly.

Textedly suits businesses that want SMS and MMS campaigns alongside shared handling of customer conversations. It also offers mobile apps for teams managing campaigns on Android or iOS.

Overview

Textedly is a business SMS and MMS service for companies that need to send campaigns and manage customer replies. It is best suited to teams that want scheduled outreach, automatic responses, and a shared inbox in one platform. Its breadth is useful, but the message allowance—not the feature list—is the key factor in choosing a plan.

Key features

Campaigns can be scheduled or sent as drip sequences, and text-to-join and text voting add ways for customers to engage by text. Audience segmentation is supported, although no particular targeting options are specified. MMS and inbound messaging round out the core SMS tools, making Textedly a stronger fit for two-way customer communication than for a sender looking only to distribute one-way announcements.

Automatic replies can respond to incoming messages and run on a schedule. The shared inbox lets teams assign conversations and build response workflows, a practical advantage when more than one person handles replies. Every plan also includes SMS Text-to-Pay and Google Business Reviews. Integrations include Slack, Salesforce, Zapier, Mailchimp, WordPress, Constant Contact, HubSpot, Shopify, and Zendesk.

The Android and iOS apps support mass blasts, scheduled campaigns, and real-time push notifications; the service also works on the web. Textedly says it uses SSL encryption, HTTPS, role-based permissions, and mandatory two-factor authentication, and conducts security training, monitoring, scans, and independent testing. Customer service is available seven days a week by phone, web chat, email, or text.

Pricing

A free account includes 50 text messages and one custom keyword, requires no credit card, and has no stated time limit. That makes it useful for a small initial campaign, but the 50-message cap is too restrictive for ongoing business messaging. Paid plans start at $29 a month billed monthly. The published monthly options are:

Basic is the entry point for modest campaigns; the successive tiers suit businesses that need steadily larger monthly quotas, up to Gold at 50,000 messages billed monthly. Annual billing adds 20% more messages per month, which may help a business that can commit to that billing approach and expects consistent volume. A 14-day free trial is also offered.

Platforms

Textedly is available on Android, iOS, and the web. The mobile apps cover campaign sending and notifications, while the inbox and workflows support team conversation management.

Who it's for

Textedly is a sensible choice for businesses combining recurring SMS or MMS campaigns with customer replies handled by a team. Its scheduled and drip messaging, automatic responses, shared inbox, and broad integrations cover several parts of that workflow. It is less compelling for a very small sender that will not use those capabilities, or for an organization whose volume regularly exceeds the chosen quota.

Pros and cons

• Pros: Campaigns, scheduled auto-replies, and team conversation assignment bring outbound and inbound messaging together.
• Pros: SMS Text-to-Pay and Google Business Reviews are included on every paid plan, alongside a broad set of named integrations.
• Pros: The free account has no stated time limit and does not require a credit card, giving prospective users room to try a limited campaign.
• Cons: The free account stops at 50 messages and one custom keyword, making it a preview rather than a practical ongoing tier.
• Cons: The lowest paid plan allows 500 messages per month; businesses exceeding that volume must move to a higher-priced tier.
• Cons: Published plan allowances focus on message volume, with no seat counts provided for teams comparing collaboration capacity.

Alternatives

CallHub is worth considering for readers comparing a paid platform that also has a free plan and free trial. Textmagic is an alternative with prepaid pricing that varies by destination country, rather than Textedly's fixed monthly message tiers. Sinch Engage offers plans with stated SMS allowances and user counts, which may help teams weighing those limits against Textedly's quotas. CampaignHQ is another option, with SMS pricing dependent on message category, volume, and operator. EZ Texting has an annual Launch plan at $20 a month for up to 500 contacts, 6k yearly credits, and one user, a different basis for comparing entry plans. Mobile Text Alerts offers a 14-day free trial with 50 messages and a dedicated toll-free number. Sakari starts at $25 a month with unlimited users and contacts. Textdrip is another paid option with a Spark Starter plan at $19.99 a month.

Browse our SMS Marketing Software, Business Text Messaging Software, Messenger Marketing Software, and Two-Way SMS Software selections for more options.

Verdict

Choose Textedly if your business needs campaign scheduling and automated, team-managed text conversations in one service, and its monthly quota matches your expected traffic. Its range of plans and mobile access make it adaptable as messaging grows, but the 50-message free account is sharply limited and the entry paid tier caps usage at 500 messages per month. Look elsewhere if you need a different pricing basis, a higher allowance without stepping up tiers, or clear seat limits before committing.