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Alternatives · 2026

The best SymphonyAI Summit alternatives

The rest of Best Configuration Management Database, in this site's order.

1
GLPI

GLPI suits organizations managing service requests and IT assets, especially those choosing between cloud hosting and on-premise deployment.

AndroidiPhone & iPadWeb+6 €19 a month Record6.8 Visit
2
ManageEngine ServiceDesk Plus

It suits organizations looking for an IT help desk with options to add asset management, change management or projects.

AndroidiPhone & iPadWeb+5 $10 a month Record6.6 Visit
3
Jira

Jira suits software, product, marketing, operations, and other teams that need to assign and track coordinated work.

AndroidiPhone & iPadWeb+4 Free plan Record6.3 Visit
4
Alloy Navigator

Alloy Navigator is suited to IT teams managing service workflows and assets across on-premises, SaaS, or customer-cloud deployments.

AndroidiPhone & iPadWeb+5 $19 a month, billed yearly Record5.7 Visit
5
iTop

iTop suits organizations seeking service management and CMDB capabilities across web, Windows, Linux, API or self-hosted environments.

WebWindowsLinux+2 Free plan Record5.7 Visit
6
Freshservice

Freshservice is aimed at IT teams managing employee support, assets, and operations.

AndroidiPhone & iPadWeb+1 $19 a month, billed yearly Record5.5 Visit
7
i-doit

i-doit may suit organizations that need to document IT assets and relationships across locations, teams, and systems.

AndroidiPhone & iPadWeb+4 €48.65 a month Record5.4 Visit
8
SysAid

It suits IT teams managing service incidents, requests, changes, problems, and assets.

AndroidiPhone & iPadWeb+6 $89 a month Record5.3 Visit
9 WebLinuxAPI+1 $4,499 a year Record5.3 Visit
10
TOPdesk

TOPdesk is suited to service teams in IT, Facility Management, and HR.

AndroidiPhone & iPadWeb+2 £51 a month Record5.2 Visit
11
SolarWinds Service Desk

It suits growing teams, mature IT organizations, and teams seeking customization, with plans presented for each.

AndroidiPhone & iPadWeb+1 $39 a month, billed yearly Record5.1 Visit
12 Self-hosted $955 a year Record4.9 Visit
13 WebWindowsMac+3 Free plan Record4.9 Visit
14
CMDBuild

It suits organizations that can self-host and configure an asset-management system.

WebWindowsMac+3 Free plan Record4.8 Visit
15
Vivantio

Vivantio may suit IT and non-IT service teams seeking shared request, workflow, asset, and portal capabilities.

WebAPISelf-hosted — Record4.7 Visit
16 WebWindowsMac+3 $4,740 a year Record4.5 Visit
17
Alemba Service Manager

ASM suits large and mid-sized organizations with mature, governed service operations, especially in public-sector and regulated industries.

AndroidiPhone & iPadWeb+3 — Record4.4 Visit
18
Device42

It suits IT teams managing infrastructure assets, dependencies, contracts, software licenses, and data center layouts.

WebWindowsMac+3 — Record4.4 Visit
19 WebAPISelf-hosted $19 a month Record4.4 Visit
20 WebWindowsLinux+1 — Record4.3 Visit
21
IFS Enterprise Service Management

IFS ESM suits businesses that manufacture, service, or manage complex assets and want to coordinate requests across IT and departments such as HR,…

AndroidiPhone & iPadWeb+1 — Record4.3 Visit
22
InvGate Asset Management

This service suits organisations that need asset discovery and software license or contract tracking across hybrid environments.

AndroidWebWindows+2 — Record4.3 Visit
23 AndroidiPhone & iPadWeb+1 — Record4.2 Visit
24 WebLinuxAPI+1 — Record4.1 Visit