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On the recordRead 4 Oct 202612 facts
Steppr
Plans and prices
Starter
$29a month, billed yearly
2,500 MAU · 5 tours · 1 checklist (up to 5 items) · 3 announcements
Read 4 Oct 2026 · steppr.io
Growth
$99a month, billed yearly
10,000 MAU · 20 tours · 3 checklists (up to 10 items) · 10 announcements
Read 4 Oct 2026 · steppr.io
Scale
$199a month, billed yearly
25,000 MAU · unlimited tours, checklists, announcements, seats and domains
Read 4 Oct 2026 · steppr.io
Enterprise
Priced on request
Unlimited MAU · everything in Scale · SSO (SAML / OIDC) · audit log and retention controls
Read 4 Oct 2026 · steppr.io
On the record
- Analytics
- Tour analytics report per-step reach, completion, dismissal, and drop-off using both unique-user and attempt-level rates.steppr.io · read 4 Oct 2026
- Checklists
- Checklist items can launch a tour, visit a URL, or fire on a track event, and completion state persists per end user across devices when keyed on identify().steppr.io · read 4 Oct 2026
- Data handling
- Steppr says its infrastructure is hosted in the United States and lists Railway, Postgres, Stripe, Resend, Bunny CDN, Plausible, and Google Cloud among its subprocessors.steppr.io · read 4 Oct 2026
- Integrations
- Steppr supports Slack incoming webhooks, generic HTTPS webhooks, and Segment in both directions; Zapier’s Webhooks-by-Zapier can use its generic endpoint, while a native Zapier app is on the roadmap.steppr.io · read 4 Oct 2026
- Notable exclusions
- Steppr says it does not include surveys, an NPS module, or session replay.steppr.io · read 4 Oct 2026
- Product
- Steppr is no-code product onboarding software for SaaS, bundling product tours, checklists, and banner or modal announcements into a JavaScript snippet.steppr.io · read 4 Oct 2026
- Security and privacy
- The privacy policy says Steppr uses encryption in transit, access controls, secret rotation, and audit logging, and does not sell personal information.steppr.io · read 4 Oct 2026
- Support
- The site says customers can email [email protected] and a human will reply; Enterprise includes SLA and dedicated support.steppr.io · read 4 Oct 2026
- Targeting
- Targeting supports URL and user-trait rules, while triggers include page load, URL change, and event-based triggers on Growth and above.steppr.io · read 4 Oct 2026
- Tour authoring
- Tours support tooltip, modal, and hotspot steps, authored with a click-to-build picker on the customer’s site without a Chrome extension.steppr.io · read 4 Oct 2026
- Usage limits
- Plans have hard monthly active user caps; when a cap is reached, the SDK pauses serving tours, checklists, and announcements for the rest of the calendar month without overage charges.steppr.io · read 4 Oct 2026
- Webhook security
- Webhook payloads use HMAC-SHA256 signatures, replay-protection timestamps, and event IDs for deduplication.steppr.io · read 4 Oct 2026
