Helppier

Helppier is a no-code tool for creating interactive user guides, automated tours, and in-app messages to onboard and assist users. Its web guides can combine multi-page tours with tooltips, hotspots, popups, banners, warnings, notifications, and NPS surveys. Analytics track guide plays, completion rates, unique users, and reached goals, with daily, weekly, or monthly reporting. Helppier is designed for web apps, including single-page apps built with React, AngularJS, Ember, or Backbone. Its listed integrations include Canva, HubSpot, Mailchimp, Calendly, Typeform, Google Analytics, Google Tag Manager, Mixpanel, SharePoint, and the Helppier API. The product lists Android and iOS support, though its mobile page marks iOS as “Coming Soon.” Standard includes email support; Tailor Made adds priority support, phone and Zoom support, and an account manager. Standard is listed at $299 a month, with two months free if paid yearly. A 14-day trial is available, but there is no free plan and the pricing FAQ states a six-month minimum loyalty period.

Helppier combines in-app guidance tools with usage analytics and a broad integration list. Consider the trial and listed minimum commitment alongside the Standard plan price when evaluating it.

Helppier suits SaaS and software companies, including founders, product managers, marketers, and customer success managers who need in-app guidance. It may also fit teams that want usage reports and integrations with the listed services.

Overview

Helppier is a no-code product-onboarding tool for teams that want to guide people inside web apps and measure engagement with that guidance. It is best suited to SaaS companies and product specialists who need tours, messages, and analytics together. Its range of guide formats is a strength, but the six-month minimum commitment makes the price and trial terms important to weigh.

Key features

Helppier supports multi-page tours, walkthroughs, tooltips, hotspots, popups, banners, warnings, notifications, and NPS surveys, all built without code. That mix lets a team use step-by-step instruction for onboarding and smaller prompts or feedback requests elsewhere in the product. It is a strong fit for teams that want several kinds of in-app guidance rather than tours alone.

Analytics tracks guide plays, completion rates, unique users, and reached goals, with daily, weekly, or monthly reports. Those measures help product teams see whether users encounter and finish guidance, while goal reporting adds a way to assess progress beyond simple views. Integrations include Canva, HubSpot, Mailchimp, Calendly, Typeform, Google Analytics, Google Tag Manager, Mixpanel, SharePoint, and the Helppier API.

The product is designed for web apps, including single-page applications built with React, AngularJS, Ember, or Backbone. Its mobile page lists Android support and labels iOS as “Coming Soon,” so teams looking specifically for iOS coverage should look elsewhere for now. A Chrome Extension test is offered on the pricing page, and Bubble applications can be installed using a snippet or Chrome extension.

Helppier’s privacy policy says data is stored in the EU, describes GDPR protections, and says sensitive data is encrypted. It also says end-user data may include customer-supplied profile information, browser information, and the current page URL and title, and that this data is not sold to third parties. The policy was updated August 1, 2019.

Pricing

Helppier is paid and offers a 14-day trial, but using it requires a minimum six-month loyalty period. That commitment is a meaningful constraint for teams that want to validate onboarding impact before making a longer-term decision.

The Standard plan costs $299 a month, billed monthly; paying yearly gets two months free. It includes up to 50,000 MAUs, two admin users, 65 languages, and unlimited guides and steps. The generous guide allowance and language count suit teams with varied onboarding needs, but the two-admin cap may be limiting for larger teams. The pricing note also says “From $49/mo,” a substantially lower starting figure than the listed Standard price, so buyers should confirm which offer applies before committing.

Tailor Made has custom pricing and can be billed monthly or annually. It includes all Standard features plus unlimited admin users, multiple sites and domains, on-premise hosting, an SLA, priority support, phone and Zoom support, and a dedicated account manager. That makes it the more relevant option for organizations with multiple properties or hosting requirements, though its custom price requires a direct quote. Standard includes email support; customer care hours are 9am to 6pm GMT (+1).

Platforms

Helppier lists Android, iOS, API, extension, self-hosted, and web platforms. Its mobile page currently marks iOS as “Coming Soon,” while the web-app focus is clearer, including compatibility with several common single-page app frameworks. Teams should distinguish the platform list from the mobile page’s stated iOS status when assessing coverage.

Who it's for

Helppier is aimed at SaaS and software companies and product specialists such as founders, product managers, marketers, and customer success managers. It makes the most sense for teams that need a combination of interactive onboarding, in-app communications, and engagement reporting. A team that needs only occasional tours, or is unwilling to accept a six-month minimum, may find the commitment disproportionate.

Pros and cons

• Pros: A wide set of no-code guide formats covers tours, short prompts, warnings, notifications, and surveys.
• Pros: Reporting includes plays, completion, unique users, and goals, with daily, weekly, and monthly views.
• Pros: Standard includes unlimited guides and steps, 65 languages, and capacity for up to 50,000 MAUs.
• Cons: The six-month loyalty period reduces flexibility during evaluation, despite the 14-day trial.
• Cons: Standard allows only two admin users, which could constrain larger teams without Tailor Made.
• Cons: The $49/mo starting note does not align with the listed Standard price of $299 a month, so buyers should clarify the applicable plan and terms.
• Cons: iOS is marked “Coming Soon” on the mobile page, making it a poor fit for teams needing current iOS app guidance.

Alternatives

Choose Wakeline if a free entry point matters: its Free plan includes three flows, 1,000 monthly active users, one teammate, and community support, while Helppier has no free plan. Driver.js is a free option with unlimited projects, personal and commercial use, and no attribution requirement, making it worth considering when a no-cost tool is the priority.

Product Fruits may suit teams that want a paid onboarding product with a published Starter plan at $111 a month, including 1,500 MAUs, 15 product tours, and 50 hints/tooltips. Userpilot is another paid option; its Starter plan is $299 a month and includes up to 2,000 MAU, 10 segments, three seats, and one-year data retention, which may fit teams whose needs align with those caps.

Appcues is an alternative with a Start plan for up to 3,000 MAUs, 10 published experiences, and 12 months of reporting history. Clew offers a free plan for one site and one team seat, with up to three published tours, tours and tooltips, one month of analytics history, and docs support, making it a lower-commitment option for small teams. Candu has a free plan with overlays, three live experiences, and unlimited user licenses, which could work for teams needing a narrower overlay-focused approach. Guidez offers a free Hobby plan capped at 100 MAU per month, one team member, and one environment, another option for teams testing a small-scale setup.

For broader comparisons, browse User Onboarding Software, Digital Adoption Platforms, and Product Adoption Software.

Verdict

Helppier is a good fit for SaaS teams that want flexible, no-code in-app guidance paired with engagement analytics, especially when multilingual support and high guide volume matter. Its broad formats and Standard plan’s 50,000-MAU ceiling are compelling, but the two-admin limit, six-month minimum, and gap between the $49/mo starting note and $299 a month Standard price deserve scrutiny. Choose it when those capabilities justify the commitment; look elsewhere if you need a free plan, current iOS support, or a shorter evaluation path.