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Scribe
San Francisco, California, United States
What it is
Scribe turns recorded workflows into step-by-step guides and process documentation for training, onboarding, software implementation, and standard operating procedures. Its Chrome and Edge extensions capture website tasks, while desktop apps work with desktop applications and multiple monitors. Mobile and tablet users can upload images or screenshots. Guides can include AI-generated titles and descriptions, company branding, GIFs, formatted text, tips, alerts, and edited screenshots. Sensitive screenshot details can be redacted automatically, manually, or through admin enforcement. Teams can share guides by email, add them to help centers, or embed them in knowledge bases. Reporting covers views, completions, viewer activity, and feedback. Integrations include Confluence, SharePoint, Microsoft Teams, Slack, Salesforce Knowledge, Zendesk, and others. Scribe says its core guide creation does not use AI; supporting AI features use third-party services, and Enterprise customers can opt out. The free Basic plan works with web apps. Paid plans start at $13/user/mo (annual).
For and against
For
- Captures website and desktop workflows
- Accepts uploaded mobile and tablet screenshots
- Offers automatic, manual, and enforced redaction
- Reports views, completions, activity, and feedback
- Supports API and MCP context for AI tools
Against
- Basic is limited to web apps
- Pro Team starts at five seats
- Enterprise pricing is custom
- Supporting AI features use third-party services
The verdict
Scribe combines workflow capture with editable guides, sharing, and reporting. Its free plan covers web apps, while desktop and broader team needs may call for a paid plan.
Who it suits
Scribe suits teams documenting repeatable processes, training colleagues, onboarding new hires, or building materials for AI agents. It is also suited to organizations that need screenshot redaction and controlled guide access.
Plans and prices
Basic
Works with any web app · quick customization · shareable by link and embed
Read 15 Oct 2026 · scribe.com
Pro Team
Everything in Pro Personal · team comments · web, mobile and desktop capture · branding
Read 15 Oct 2026 · scribe.com
Pro Personal
Web, mobile and desktop capture · company branding · screenshot editing/redaction · PDF, HTML and Markdown export
Read 15 Oct 2026 · scribe.com
Enterprise
PII/PHI auto-redaction · SSO · Creator, Viewer and Admin roles · governance
Read 15 Oct 2026 · scribe.com
On the record
- AI capture
- Scribe uses AI to turn work already completed into Scribes without requiring a new recording.scribe.com · read 15 Oct 2026
- AI features
- Scribe says its core automatic step-by-step guide creation does not use AI, while supporting AI features use third-party services; Enterprise customers can opt out of AI features.scribe.com · read 29 Sep 2026
- API and MCP
- Scribe says teams can provide workflow context to AI tools via MCP or API and links to documentation for both.scribe.com · read 29 Sep 2026
- API authentication
- API requests use an X-API-Key header with keys generated in Scribe settings.support.scribehow.com · read 15 Oct 2026
- API availability
- The enterprise search API is available to Enterprise Grid and Global customers and searches organization documents.support.scribehow.com · read 15 Oct 2026
- API endpoints
- The documented API exposes POST /v1/search/ and GET /v1/teams/ endpoints and returns up to 15 search results per request.support.scribehow.com · read 15 Oct 2026
- Automatic documentation
- The platform records a process as users work and generates written instructions automatically.businesswire.com · read 15 Oct 2026
- Capture
- Scribe says its Chrome or Edge extension captures website processes, its desktop app works with desktop applications and multiple monitors, and mobile and tablet users can upload images or screenshots.scribe.com · read 29 Sep 2026
- Company facts
- LinkedIn lists Scribe as privately held, founded in 2019, headquartered in San Francisco and employing 201–500 people.linkedin.com · read 15 Oct 2026
- Company identity
- The product is operated by Colony Labs, Inc., trading as Scribe.scribe.com · read 15 Oct 2026
- Compliance
- Scribe states that it maintains SOC 2 Type II and supports HIPAA, FERPA, GDPR and US state privacy-law compliance.scribe.com · read 15 Oct 2026
- Desktop and extension apps
- The site links to desktop apps for Windows and Mac and browser extensions for Chrome and Edge.scribe.com · read 29 Sep 2026
- Desktop requirements
- The desktop app supports Windows 10 or later and macOS 14 or later, with separate Apple Silicon and Intel installers.okta.scribehow.com · read 15 Oct 2026
- Documentation depth
- The support portal covers capture, editing, sharing/export, billing, team administration and VDI use, with API Swagger and ReDoc links.support.scribehow.com · read 15 Oct 2026
- Funding news
- Scribe announced in October 2021 that it had raised $30 million, comprising a $22 million Series A and an $8 million seed round.businesswire.com · read 15 Oct 2026
- Guide editing
- Users can generate guide titles and descriptions with AI, add company branding, create GIFs, format text, add tips and alerts, and edit screenshots.scribe.com · read 29 Sep 2026
- Integrations
- Listed integrations include ChatGPT, Claude, Cursor, Confluence, SharePoint, Teams, Slack, Salesforce Knowledge, Zendesk, HubSpot, Notion, ClickUp, WordPress, Airtable, Miro and Docebo.scribe.com · read 15 Oct 2026
- Licence
- Scribe's terms state that the company owns its software and site content; no open-source licence is offered for the product.scribe.com · read 15 Oct 2026
