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SweetProcess
Germantown, Maryland, United States
What it is
SweetProcess gives growing businesses one place to document processes, procedures, and tasks. Teams can organize information in public or private knowledge bases with search, feedback forms, and tracking. SweetAI can create policies and procedures from a document title, while documented procedures can become assigned tasks with completion tracking. Teammates can propose improvements for managers to approve, and collaboration can happen in real time. The service connects with more than 1,000 apps through its API or Zapier, and API and webhook access is included at no additional cost. Identity options include SSO through SAML or Active Directory and SCIM; accounts can also use two-factor authentication. SweetProcess says data is encrypted in transit using SSL and at rest in its database. Its mobile app supports offline task completion and syncs when connectivity returns. Plans are paid, with a 14-day trial and no free plan. The Monthly Plan costs $99 a month for up to 10 users; each additional user costs $5/month.
For and against
For
- Public or private knowledge bases with search and feedback
- Turns procedures into assigned, tracked tasks
- Connects with more than 1,000 apps
- Mobile task completion works offline
- API and webhook access has no additional cost
Against
- No free plan
- Monthly Plan costs $99 a month
- Monthly Plan covers up to 10 users
The verdict
SweetProcess combines process documentation, knowledge sharing, approvals, and task tracking in one service. Its 14-day trial offers a way to evaluate it before choosing a paid plan.
Who it suits
SweetProcess suits growing businesses that need to document procedures and turn them into tracked work. It may also fit teams that need shared knowledge bases, approvals, and integrations.
Plans and prices
Monthly Plan
up to 10 users · $5/month for each additional user
Read 1 Oct 2026 · sweetprocess.com
Small Team Plan
up to 5 users · $50/year for each additional user
Read 1 Oct 2026 · sweetprocess.com
Yearly Plan
up to 10 users · $50/year for each additional user
Read 1 Oct 2026 · sweetprocess.com
On the record
- AI documentation
- SweetAI can automatically create policies and procedures from a document title.sweetprocess.com · read 1 Oct 2026
- API access
- SweetProcess provides API and webhook access at no additional cost to all businesses.sweetprocess.com · read 1 Oct 2026
- Authentication
- Two-factor authentication is available for SweetProcess accounts.sweetprocess.com · read 1 Oct 2026
- Collaboration
- Teammates can suggest improvements while managers can approve them, with real-time collaboration available.sweetprocess.com · read 1 Oct 2026
- Identity management
- It offers SSO using SAML or Active Directory and SCIM for user identity and access management.sweetprocess.com · read 1 Oct 2026
- Integrations
- SweetProcess connects with more than 1,000 apps through its API or Zapier.sweetprocess.com · read 1 Oct 2026
- Knowledge base
- It supports public or private knowledge bases with search, feedback forms and tracking.sweetprocess.com · read 1 Oct 2026
- Offline access
- The mobile app lets users complete tasks without internet access and sync when connectivity returns.play.google.com · read 1 Oct 2026
- Purpose
- SweetProcess documents processes, procedures and tasks in one place for growing businesses.sweetprocess.com · read 1 Oct 2026
- Security
- SweetProcess says data is encrypted in transit using SSL technology and encrypted at rest in the database.sweetprocess.com · read 1 Oct 2026
- Support
- SweetProcess provides email and phone support, including guided tours.sweetprocess.com · read 1 Oct 2026
- Task management
- Procedures and processes can be turned into actionable tasks that are assigned and tracked.sweetprocess.com · read 1 Oct 2026
