Pricing · 2026
Richpanel pricing
3 plans on the record
Every plan
Helpdesk Seats
$99 a month
No per-ticket fee on top of the seat
Unified inbox across channels · Assignment rules and round-robin routing · CSAT, team, and revenue reporting · Macros, saved views, internal notes, and custom fields · Customer, order, and subscription context
Read 20 Sep 2026 · richpanel.com
AI Agents
$0.20 usage-based
Charged once per AI-handled conversation
Email, chat, social, SMS, and WhatsApp support · Policy-trained responses · Escalation when uncertain · QA review of closed conversations · Agent copilot
Read 20 Sep 2026 · richpanel.com
Returns & Exchanges
$99 a month
Paid add-on; $99 per month to start
Automated return and exchange policies · Shop Now exchanges · Store credit · Carrier rate shopping · Fraud prevention
Read 20 Sep 2026 · richpanel.com