Best Puzzel Workforce Management Alternatives in 2026
Updated
20 apps from contact center workforce management software ranked against Puzzel Workforce Management on the same published basis.
- 1Puzzel Workforce Management vs Webex App
- 2Puzzel Workforce Management vs Daktela WFM
- 3Puzzel Workforce Management vs Mitel Secure Cloud
- 4Puzzel Workforce Management vs Dialpad Workforce Management
- 5Puzzel Workforce Management vs Amazon Connect
- 6Puzzel Workforce Management vs Pipkins Vantage Point
- 7Puzzel Workforce Management vs QStory Workforce Management
- 8Puzzel Workforce Management vs RingCX AI Workforce Management
- 9Puzzel Workforce Management vs Verint Workforce Management
- 10Puzzel Workforce Management vs Aspect Workforce
- 11Puzzel Workforce Management vs Nextiva
- 12Puzzel Workforce Management vs 8x8 Contact Center
- 13Puzzel Workforce Management vs Agentforce Contact Center
- 14Puzzel Workforce Management vs Genesys Workforce Engagement Management
- 15Puzzel Workforce Management vs Mitel Workforce Management
- 16Puzzel Workforce Management vs Avaya Aura Private Cloud
- 17Puzzel Workforce Management vs ShiftPilot WFM
- 18Puzzel Workforce Management vs Enghouse CCaaS
- 19Puzzel Workforce Management vs Eleveo Workforce Management
- 20Puzzel Workforce Management vs MaxContact Auto QA
Puzzel Workforce Management alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Webex App | 7.9 | Free plan | Free | Android, iOS, Mac, Web, Windows |
| 2 | Daktela WFM | 7.7 | Free plan | €20/mo | Android, API, iOS, Mac, Web, Windows |
| 3 | Mitel Secure Cloud | 7.3 | No | — | Android, iOS, Mac, Web, Windows |
| 4 | Dialpad Workforce Management | 7.2 | No | $95/mo | Android, Browser, iOS, Mac, Web, Windows |
| 5 | Amazon Connect | 7.1 | No | — | Android, API, iOS, Web |
| 6 | Pipkins Vantage Point | 7.1 | No | — | iOS, Mac, Web |
| 7 | QStory Workforce Management | 7.1 | No | — | Android, iOS, Web |
| 8 | RingCX AI Workforce Management | 7.1 | No | $65/mo | Android, API, iOS, Web |
| 9 | Verint Workforce Management | 7.1 | No | — | Android, API, iOS, Web |
| 10 | Aspect Workforce | 7.0 | No | — | Android, API, iOS, self-hosted, Web |
| 11 | Nextiva | 7.0 | No | $15/mo | Android, Browser, iOS, Linux, Mac, Web, Windows |
| 12 | 8x8 Contact Center | 6.9 | No | — | Android, API, iOS, Mac, Web, Windows |
| 13 | Agentforce Contact Center | 6.9 | No | $50/mo | Web, iOS, Android |
| 14 | Genesys Workforce Engagement Management | 6.9 | No | £2.33/mo | Android, iOS, Mac, Web, Windows |
| 15 | Mitel Workforce Management | 6.8 | No | — | Android, iOS |
| 16 | Avaya Aura Private Cloud | 6.6 | No | — | Windows, Mac, iOS, Android |
| 17 | ShiftPilot WFM | 6.5 | No | — | iOS, Android |
| 18 | Enghouse CCaaS | 5.7 | No | — | API, Web |
| 19 | Eleveo Workforce Management | 5.6 | No | — | API, self-hosted, Web |
| 20 | MaxContact Auto QA | 5.6 | No | — | API, Web |
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Questions about Puzzel Workforce Management alternatives
What is the best alternative to Puzzel Workforce Management?
Webex App, number 1 in contact center workforce management software with a score of 7.9 out of 10. The others here: Daktela WFM, Mitel Secure Cloud, Dialpad Workforce Management and 16 more.
What is the best free alternative to Puzzel Workforce Management?
Webex App is the best-ranked alternative with a free plan. 2 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked mobile-first: a phone app alongside the web or desktop product, a free tier and the depth of its documentation.