Best Octopus ITSM Alternatives in 2026
Updated
20 apps from IT problem management software ranked against Octopus ITSM on the same published basis.
- 1Octopus ITSM vs Alemba Service Manager
- 2Octopus ITSM vs GLPI
- 3Octopus ITSM vs Proactivanet ITSM
- 4Octopus ITSM vs ZServiceDesk
- 5Octopus ITSM vs Matrix42 FastViewer
- 6Octopus ITSM vs TechExcel ProjectOne ALM
- 7Octopus ITSM vs Agentforce Contact Center
- 8Octopus ITSM vs Freshservice
- 9Octopus ITSM vs Gfacility
- 10Octopus ITSM vs Infronest Problem Management
- 12Octopus ITSM vs OpsYnt ITSM
- 13Octopus ITSM vs Alloy Navigator
- 14Octopus ITSM vs HaloITSM
- 15Octopus ITSM vs OTRS
- 16Octopus ITSM vs ServiceCore
- 17Octopus ITSM vs SolarWinds Service Desk
- 18Octopus ITSM vs SysAid
- 19Octopus ITSM vs TOPdesk
- 20Octopus ITSM vs Xurrent IMR
- 21Octopus ITSM vs ManageEngine ServiceDesk Plus
Octopus ITSM alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Alemba Service Manager | 7.3 | No | — | Android, API, iOS, self-hosted, Web, Windows |
| 2 | GLPI | 7.3 | No | €19/mo | Android, API, Linux, Mac, self-hosted, Web, Windows |
| 3 | Proactivanet ITSM | 7.2 | No | — | Android, API, iOS, Web |
| 4 | ZServiceDesk | 7.2 | No | — | Android, API, iOS, Linux, Mac, self-hosted, Web, Windows |
| 5 | Matrix42 FastViewer | 7.1 | No | €45/mo | Android, iOS, Mac, self-hosted, Web, Windows |
| 6 | TechExcel ProjectOne ALM | 7.1 | No | $10/mo | Android, iOS, self-hosted, Web, Windows |
| 7 | Agentforce Contact Center | 7.0 | No | $50/mo | Web, iOS, Android |
| 8 | Freshservice | 7.0 | No | $19/mo | Android, API, iOS, Web |
| 9 | Gfacility | 7.0 | No | — | Android, API, iOS, Web |
| 10 | Infronest Problem Management | 7.0 | No | ₹29,999/mo | Android, API, iOS, Linux, Mac, self-hosted, Web, Windows |
| 12 | OpsYnt ITSM | 7.0 | No | $49/mo | Android, API, iOS, self-hosted, Web |
| 13 | Alloy Navigator | 6.9 | No | $19/mo | Android, API, iOS, self-hosted, Web, Windows |
| 14 | HaloITSM | 6.9 | No | £66/mo | Android, API, iOS, self-hosted, Web |
| 15 | OTRS | 6.9 | No | — | Android, API, iOS, Linux, self-hosted, Web |
| 16 | ServiceCore | 6.9 | No | — | Android, API, iOS, self-hosted, Web |
| 17 | SolarWinds Service Desk | 6.9 | No | $39/mo | Android, API, iOS, Web |
| 18 | SysAid | 6.9 | No | $89/mo | Android, API, iOS, self-hosted, Web |
| 19 | TOPdesk | 6.9 | No | £51/mo | Android, API, iOS, self-hosted, Web |
| 20 | Xurrent IMR | 6.9 | No | $6/mo | Android, API, iOS, Web |
| 21 | ManageEngine ServiceDesk Plus | 6.8 | No | $13/mo | Android, iOS, Linux, Mac, Web, Windows |
Make your app an alternative to Octopus ITSM
See the priceThe sponsored alternative slot on this page is labelled Sponsored.
Questions about Octopus ITSM alternatives
What is the best alternative to Octopus ITSM?
Alemba Service Manager, number 1 in IT problem management software with a score of 7.3 out of 10. The others here: GLPI, Proactivanet ITSM, ZServiceDesk and 16 more.
Is there a free alternative to Octopus ITSM?
None of the 20 alternatives here publishes a free plan on its own pricing page.
How are these alternatives ranked?
Ranked mobile-first: a phone app alongside the web or desktop product, a free tier and the depth of its documentation.