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MPACT CMMS
Eugene, Oregon, United States
What it is
MPACT CMMS is a cloud maintenance management system for requests, work orders, preventive maintenance, assets, parts, technicians, costs, and reporting. Work orders can include checklists, attachments, failure and repair codes, and job time and cost tracking. Preventive maintenance schedules can use time, calendar, or meter readings, with automatic work order generation and notifications. The browser app adapts to different screens, and an optional offline technician app for iOS and Android syncs captured work after connectivity returns. Users can configure dashboards and export custom reports to PDF, XLS, or CSV. Professional costs $29 a month per user, billed annually, with a three-user minimum; Advanced costs $79 a month per user, billed annually. Enterprise pricing is by custom quote. Maintenance requester accounts are free and unlimited, allowing issue reports and status tracking without a paid license. MPACT is available on Android, iOS, web, and through API integrations. It is made by MPulse Software, a maintenance software company founded in 1995 and part of JDM Technology Group.
For and against
For
- Supports scheduled preventive maintenance and automatic work orders.
- Offline technician app syncs captured work later.
- Custom reports export to PDF, XLS, or CSV.
- Free, unlimited requester accounts are included.
Against
- Professional requires at least three users.
- Professional is $29 per user per month, billed annually.
- Advanced is $79 per user per month, billed annually.
The verdict
MPACT combines maintenance scheduling, work-order tracking, and reporting with browser access and optional offline mobile work. Requester accounts are free, while maintenance staff use paid plans.
Who it suits
MPACT may suit maintenance teams in manufacturing, government, education, healthcare, or power plants. It also gives requesters a way to report issues and follow their status without a paid license.
Plans and prices
Professional
Unlimited PM scheduling and tracking · Unlimited work orders · Free and unlimited maintenance requesters · Unlimited dashboards
Read 29 Sep 2026 · mpulsesoftware.com
Advanced
Everything in Professional · Inventory records with cost · Time and cost tracking · Failure analysis
Read 29 Sep 2026 · mpulsesoftware.com
Enterprise
Optional add-ons include purchasing approvals · API integrations · Single sign-on · Advanced document management
Read 29 Sep 2026 · mpulsesoftware.com
On the record
- Integration examples
- The integrations page displays examples including Dynamics 365, Dynamics GP, NetSuite, Sage, PeopleSoft, Oracle, SAP, Ignition, Disruptive Technologies, and Redzone.mpulsesoftware.com · read 29 Sep 2026
- Integrations
- Enterprise add-on REST API integrations connect MPACT with ERP and accounting systems, machine sensors, and smart building systems.mpulsesoftware.com · read 29 Sep 2026
- Maker
- MPACT is made by MPulse Software, a maintenance software company founded in 1995 and part of JDM Technology Group.mpulsesoftware.com · read 29 Sep 2026
- Mobile
- MPACT has an adaptive browser-based web app, and its optional offline technician app supports iOS and Android and syncs captured work when connectivity returns.mpulsesoftware.com · read 29 Sep 2026
- Preventive maintenance
- MPACT supports scheduled maintenance using time, calendar, and meter-based schedules, with automated work order generation and notifications.mpulsesoftware.com · read 29 Sep 2026
- Purpose
- MPACT is a cloud computerized maintenance management system for managing maintenance requests, work orders, preventive maintenance, assets, parts, technicians, costs, and reporting.mpulsesoftware.com · read 29 Sep 2026
- Reporting
- Users can configure dashboards and export custom reports to PDF, XLS, or CSV.mpulsesoftware.com · read 29 Sep 2026
- Requesters
- Maintenance requester accounts are free and unlimited, and requesters can report issues and track status without a paid license.mpulsesoftware.com · read 29 Sep 2026
- Security
- Custom and location-based permissions are included, while SAML single sign-on and multi-factor authentication are listed as add-ons.mpulsesoftware.com · read 29 Sep 2026
- Support
- Listed support includes unlimited live phone and email support, a support portal, video library and knowledge base, and live training webinars.mpulsesoftware.com · read 29 Sep 2026
- Uptime
- The pricing page lists a 99.9% guaranteed uptime SLA.mpulsesoftware.com · read 29 Sep 2026
- Who it serves
- The vendor describes MPACT as suitable for organizations including manufacturing, government, education, healthcare, and power plants.mpulsesoftware.com · read 29 Sep 2026
- Work orders
- The system supports unlimited work orders and task records, checklists, attachments, failure and repair codes, and job time and cost tracking.mpulsesoftware.com · read 29 Sep 2026
