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eFACiLiTY
Coimbatore, Tamil Nadu, India
What it is
eFACiLiTY is an enterprise facilities and workplace management platform that brings assets, spaces, maintenance, services, and vendors into one system. Its EAM/CMMS functions include work orders, asset tracking, and preventive maintenance scheduling; listed capabilities also cover inspection checklists, vendor management, and space management. The Smart Facility App extends web-based operations to Android and iOS, with tools for facility managers, technicians, and workforce users. Integration options include REST APIs, building management and automation systems, ERP, access control, Active Directory, and SAML single sign-on. SIERRA ODC Private Limited develops the product and is based in Coimbatore, India. The maker describes eFACiLiTY as supporting IGBC, BEE, and regulatory compliance needs. It says the platform is hosted on Microsoft Azure, primarily in Central India, and describes role-based access, encryption, HTTPS, monitoring, and security assessments. Pricing is available on request and varies with facility and user counts, modules, deployment, and implementation needs.
For and against
For
- Combines facilities, assets, spaces, services, and vendors.
- Includes work orders and preventive maintenance scheduling.
- Offers Android, iOS, and web access.
- Lists REST APIs and several enterprise integrations.
Against
- Pricing is available only on request.
- Pricing varies by scope and implementation needs.
The verdict
eFACiLiTY brings facility operations and maintenance functions together, with mobile access and a broad set of listed integrations. Organizations should request pricing based on their locations, users, modules, deployment, and onboarding requirements.
Who it suits
It suits enterprises managing multiple sites, assets, and service partners, including IT parks, SEZs, and campuses. Teams needing mobile tools for facility managers, technicians, and workforce users may also find its scope relevant.
Plans and prices
Basic
asset management · space management/planning · work orders · facility scheduling
Read 15 Oct 2026 · capterra.com
Custom deployment
number of facilities · users · modules · cloud/private-cloud/on-premise deployment
Read 15 Oct 2026 · efacility.global
Custom pricing
Scoped by locations, users, modules, deployment model, and implementation needs
Read 5 Oct 2026 · efacility.global
On the record
- API builder
- An API Builder can create GET/POST-style interfaces, execute stored procedures, perform CRUD operations and chain data between APIs.efacility.global · read 15 Oct 2026
- API consumer
- The API Consumer can periodically call external APIs and insert or update returned data in eFACiLiTY tables.efacility.global · read 15 Oct 2026
- Asset and maintenance
- The system manages asset lifecycles, preventive and corrective maintenance, work orders and maintenance scheduling.efacility.global · read 15 Oct 2026
- BMS integration
- BAS/BMS integration captures alarms and meter consumption and can automate tenant utility billing and equipment controls.efacility.global · read 15 Oct 2026
- Capital projects
- Capital-project tools cover requests, approvals, vendor management, budgets, cost control and project dashboards.efacility.global · read 15 Oct 2026
- Company founded and size
- LinkedIn lists the company as founded in 1998 with 51–200 employees.linkedin.com · read 15 Oct 2026
- Company headquarters
- LinkedIn lists headquarters in Coimbatore, Tamil Nadu, India.linkedin.com · read 15 Oct 2026
- Company legal name
- The maker is SIERRA ODC Private Limited, a privately held IT-services company.linkedin.com · read 15 Oct 2026
- Compliance
- The India product page describes the platform as supporting IGBC, BEE, and regulatory compliance needs.efacility.global · read 5 Oct 2026
- Core operations
- The platform brings assets, spaces, maintenance, services, and vendors into one system.efacility.global · read 5 Oct 2026
- Deployment
- The India product page offers SaaS cloud, private-cloud and on-premise deployment choices.efacility.global · read 15 Oct 2026
- Free trial
- The maker says limited-time free trials are available.efacility.ae · read 15 Oct 2026
- Helpdesk
- Helpdesk functions let users log, route and resolve service requests with SLA tracking and configurable workflows.efacility.global · read 15 Oct 2026
- Integrations
- The integrations page lists ERP, HRMS, BMS/BAS, IoT, BIM, payment-gateway, access-control, hardware and third-party application connectivity.efacility.global · read 15 Oct 2026
- Licensing
- The maker's FAQ lists on-premise perpetual, on-premise rental, cloud-hosted perpetual and cloud-hosted rental models.efacility.ae · read 15 Oct 2026
- Limit: complexity
- G2 reviewers say the detailed system can make data entry and procedures tedious, and one reviewer reports that the chat feature is slow for issue resolution.g2.com · read 15 Oct 2026
- Limit: customization and UI
- Capterra reviewers mention difficult customization in some areas and say the interface, screen design and color scheme could improve.capterra.com · read 15 Oct 2026
- Limit: implementation and pricing
- The independent review identifies opaque custom pricing and long implementation cycles as common buyer concerns.facilio.com · read 15 Oct 2026
