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MemberRun

What it is

MemberRun is an association management platform combining membership, events, learning, billing, community, analytics, and AI tools. Event features handle multi-day schedules, speakers, sponsors, tiered pricing, waitlists, and automatic CPD credit awards. Its learning system provides course modules, video, quizzes, progress tracking, and certificates. Member engagement tools include forums, direct messaging, committees, email campaigns, volunteer scheduling, mentorship, surveys, and a career centre. AI functions include natural-language search, churn prediction, smart segments, and auto-tagging; the assistant is included on every plan under fair use and can be switched off. Stripe supports dues, registrations, and course fees, while Zoom, Google Workspace, and Microsoft 365 are native integrations. All tiers support webhooks, and Enterprise adds SSO/SAML. CSV transfer, widgets, iCal feeds, and a read/write REST API support portability. Security measures include TLS 1.3, AES-256, role controls, audit logs, and vulnerability scanning. Plans start at $199/mo billed annually.

For and against

For

  • Combines membership, events, and learning
  • Includes Stripe billing integration
  • Offers AI search and segmentation
  • Provides REST API and webhooks
  • Uses stated encryption and audit controls

Against

  • No free plan
  • Setup fees apply on several plans
  • Data is stored in North America

The verdict

MemberRun brings association operations into one web and API platform, with event, education, engagement, billing, and analytics capabilities. Organizations should compare plan limits, setup costs, and support levels before choosing a tier.

Who it suits

It is aimed at professional associations, regulatory bodies, learning-focused organizations, and multi-chapter groups. Different plans set member, storage, email, and support limits.

Plans and prices

Community

$199a year

up to 250 members · 1,000 total people · 10 GB storage · 10,000 marketing emails/month

Starter

$399a month

up to 750 members · 3,000 total people · 50 GB storage · 24,000 marketing emails/month

Growth

$995a month, billed yearly

751–2,000 members · 8,000 total people · 250 GB storage · 64,000 marketing emails/month

Professional

See the maker's page

2,001–5,000 members · 20,000 total people · 250 GB storage · 160,000 marketing emails/month

Enterprise

Priced on request

5,000+ members · no ceiling on total people · 1 TB storage · email sized to usage

Every plan, in full

On the record

AI
AI features include natural language search, churn prediction, smart segments and auto-tagging; pricing says the assistant is included on every plan under fair use and can be switched off.memberrun.com · read 8 Oct 2026
AI data policy
MemberRun says member data is not used to train AI models and AI can be disabled organization-wide.memberrun.com · read 15 Oct 2026
AI data use
MemberRun states that member data is never used to train AI models and that AI features operate within the organization's data boundary.memberrun.com · read 8 Oct 2026
AI features
AI capabilities include natural-language search, churn prediction, smart segments, auto-tagging and recommendations.memberrun.com · read 15 Oct 2026
API
MemberRun exposes a REST API at app.memberrun.com/api/v1 with scoped bearer keys; members and events are writable while invoices, resources and chapters are read-only.memberrun.com · read 15 Oct 2026
API and portability
MemberRun lists CSV import/export, embeddable widgets, iCal feeds and a REST API with read/write access for members, events and registrations, plus read access to invoices, resources and chapters.memberrun.com · read 8 Oct 2026
Billing
Stripe-powered billing handles dues, multiple plans, invoicing and revenue dashboards.memberrun.com · read 15 Oct 2026
Community
Community functions include discussion forums, direct messaging and committee management.memberrun.com · read 15 Oct 2026
Company audience
MemberRun says it serves professional associations, regulatory bodies, learning-focused organizations and multi-chapter organizations with roughly 200 to 20,000-plus members.memberrun.com · read 15 Oct 2026
Compliance claims
MemberRun cites PIPEDA, CCPA, GDPR readiness, Google Cloud hosting and Stripe PCI Level 1 processing.memberrun.com · read 15 Oct 2026
CPD tracking
CPD tools automatically track credits, manage cycles, verify submissions and produce compliance reports.memberrun.com · read 15 Oct 2026
Data portability
Staff can export members, payments, events and CPD records as spreadsheets at any time.memberrun.com · read 15 Oct 2026
Data retention
The security page says customers have 90 days after cancellation to export their data, after which it is permanently deleted from systems including backups.memberrun.com · read 8 Oct 2026
Developer sandbox
There is no developer sandbox; API keys are live and writes affect real records.memberrun.com · read 15 Oct 2026
Documentation depth
Public developer documentation covers authentication, scopes, CRUD coverage, webhook caveats, idempotency, pagination and an OpenAPI 3.1 specification.memberrun.com · read 15 Oct 2026
Email campaigns
Email tooling offers smart segments, automation rules, templates and open/click analytics.memberrun.com · read 15 Oct 2026
Events
Its event engine supports webinars, workshops, AGMs, schedules, speakers, sponsors, tiered pricing, waitlists and attendance-linked CPD awards.memberrun.com · read 15 Oct 2026
Events and learning
Its events support multi-day schedules, speaker management, sponsor coordination, tiered pricing, waitlists and automatic CPD credit awards; the LMS includes course modules, video, quizzes, progress tracking and certificates.memberrun.com · read 8 Oct 2026

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