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Best Matrix42 Enterprise Service Management Alternatives in 2026

Updated

20 apps from IT knowledge base software ranked against Matrix42 Enterprise Service Management on the same published basis.

  1. 1
    Hudu Free trial AndroidapiextensioniOSself-hosted $27/mo8.9
    Matrix42 Enterprise Service Management vs Hudu
  2. 2
    IT Glue AndroidapiextensioniOSWeb $29/mo8.7
    Matrix42 Enterprise Service Management vs IT Glue
  3. 3
    IT Portal AndroidapiiOSself-hostedWeb $14/mo8.7
    Matrix42 Enterprise Service Management vs IT Portal
  4. 4
    ManageEngine ServiceDesk Plus AndroidiOSLinuxMacWeb $13/mo8.3
    Matrix42 Enterprise Service Management vs ManageEngine ServiceDesk Plus
  5. 5
    Freshservice Free trial AndroidapiiOSWeb $19/mo8.3
    Matrix42 Enterprise Service Management vs Freshservice
  6. 6
    GLPI Free trial AndroidapiLinuxMacself-hosted €19/mo8.2
    Matrix42 Enterprise Service Management vs GLPI
  7. 7
    CompassDocs Free plan apiLinuxMacself-hostedWeb $8/mo8.0
    Matrix42 Enterprise Service Management vs CompassDocs
  8. 8
    Alloy Navigator Free trial AndroidapiiOSself-hostedWeb $19/mo8.0
    Matrix42 Enterprise Service Management vs Alloy Navigator
  9. 9
    HaloITSM WebiOSAndroid 7.7
    Matrix42 Enterprise Service Management vs HaloITSM
  10. 11
    Jira Free plan AndroidapiiOSLinuxself-hosted $7.91/mo7.5
    Matrix42 Enterprise Service Management vs Jira
  11. 12
    USU Knowledge Management apiLinuxself-hostedWebWin 7.3
    Matrix42 Enterprise Service Management vs USU Knowledge Management
  12. 13
    TeamDynamix ITSM AndroidapiiOSWeb 7.3
    Matrix42 Enterprise Service Management vs TeamDynamix ITSM
  13. 14
    SolarWinds Service Desk Free trial AndroidapiiOSWeb $39/mo7.3
    Matrix42 Enterprise Service Management vs SolarWinds Service Desk
  14. 15
    TOPdesk Free trial AndroidapiiOSself-hostedWeb £51/mo7.3
    Matrix42 Enterprise Service Management vs TOPdesk
  15. 16
    FreeITSM Free plan apiLinuxself-hostedWebWin Free7.2
    Matrix42 Enterprise Service Management vs FreeITSM
  16. 17
    SysAid Free trial AndroidapiiOSself-hostedWeb $89/mo7.2
    Matrix42 Enterprise Service Management vs SysAid
  17. 18
    ConnectWise Documentation Free trial Web 7.1
    Matrix42 Enterprise Service Management vs ConnectWise Documentation
  18. 19
    Runbook Free trial Web $40/mo7.0
    Matrix42 Enterprise Service Management vs Runbook
  19. 20
    Xurrent ITSM apiWeb 6.9
    Matrix42 Enterprise Service Management vs Xurrent ITSM
  20. 21
    DemandFlow ITSM apiWeb 6.9
    Matrix42 Enterprise Service Management vs DemandFlow ITSM

Matrix42 Enterprise Service Management alternatives compared

#AppScoreFree planFromRuns on
1Hudu8.9No$27/moAndroid, API, Browser, iOS, self-hosted, Web
2IT Glue8.7No$29/moAndroid, API, Browser, iOS, Web
3IT Portal8.7No$14/moAndroid, API, iOS, self-hosted, Web
4ManageEngine ServiceDesk Plus8.3No$13/moAndroid, iOS, Linux, Mac, Web, Windows
5Freshservice8.3No$19/moAndroid, API, iOS, Web
6GLPI8.2No€19/moAndroid, API, Linux, Mac, self-hosted, Web, Windows
7CompassDocs8.0Free plan$8/moAPI, Linux, Mac, self-hosted, Web, Windows
8Alloy Navigator8.0No$19/moAndroid, API, iOS, self-hosted, Web, Windows
9HaloITSM7.7No—Web, iOS, Android
11Jira7.5Free plan$7.91/moAndroid, API, iOS, Linux, self-hosted, Web, Windows
12USU Knowledge Management7.3No—API, Linux, self-hosted, Web, Windows
13TeamDynamix ITSM7.3No—Android, API, iOS, Web
14SolarWinds Service Desk7.3No$39/moAndroid, API, iOS, Web
15TOPdesk7.3No£51/moAndroid, API, iOS, self-hosted, Web
16FreeITSM7.2Free planFreeAPI, Linux, self-hosted, Web, Windows
17SysAid7.2No$89/moAndroid, API, iOS, self-hosted, Web
18ConnectWise Documentation7.1No—Web
19Runbook7.0No$40/moWeb
20Xurrent ITSM6.9No—API, Web
21DemandFlow ITSM6.9No—API, Web
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Questions about Matrix42 Enterprise Service Management alternatives

What is the best alternative to Matrix42 Enterprise Service Management?

Hudu, number 1 in IT knowledge base software with a score of 8.9 out of 10. The others here: IT Glue, IT Portal, ManageEngine ServiceDesk Plus and 16 more.

What is the best free alternative to Matrix42 Enterprise Service Management?

CompassDocs is the best-ranked alternative with a free plan. 3 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked mobile-first: a phone app alongside the web or desktop product, a free tier and the depth of its documentation.