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Alternatives · 2026

The best Kapa.ai alternatives

The rest of Best Knowledge Bots, in this site's order: each with what it costs, where it runs and its record score.

1 AndroidiPhone & iPadWeb+3 Free plan Record6.4 Visit
2 AndroidiPhone & iPadWeb+5 $3 a month Record6.3 Visit
3
Chatbase

Chatbase suits teams seeking customer-facing AI agents for support, sales, or product guidance across chat, email, and voice.

AndroidiPhone & iPadWeb+1 $40 a month Record6.0 Visit
4
Onyx

Onyx is aimed at company teams that want staff and AI agents to search organizational information with source permissions enforced.

WebWindowsMac+4 $20 a month, billed yearly Record5.8 Visit
5
Intercom

Intercom suits businesses that need to manage customer conversations across a website, app, or product, with both automated answers and agent handoff.

AndroidiPhone & iPadWeb $19 a month, billed yearly Record5.5 Visit
6
DocsBot AI

DocsBot AI suits customer support and success, product and documentation, and internal operations teams.

WebAPISelf-hosted $49 a month Record5.2 Visit
7 iPhone & iPadWebAPI — Record5.1 Visit
8
Dust

Dust is aimed at AI operators in fast-moving companies, with use cases across engineering, customer support, sales, marketing, and data teams.

WebBrowser extensionAPI €288 a year Record5.0 Visit
9
Sana AI

It suits organizations seeking a knowledge assistant connected to company information and meeting tools.

iPhone & iPadWeb $30 a month Record4.9 Visit
10 WebAPI $99 a month, billed yearly Record4.5 Visit
11
Guru

Guru suits organizations that need to make internal knowledge searchable across workplace tools and available to teams and compatible AI assistants.

AndroidiPhone & iPadWeb+2 — Record4.2 Visit
12
Moveworks

It suits organizations seeking enterprise search and task automation across business systems.

AndroidiPhone & iPadWeb+2 — Record4.2 Visit
13
Kore.ai

Kore.ai is aimed at Global 2000 enterprises and teams building agent systems for sectors such as banking, healthcare, insurance, retail, and service…

WebAPISelf-hosted — Record4.0 Visit
14 AndroidiPhone & iPadWeb Free plan Record3.8 Visit
15
Decagon

Decagon suits enterprises looking to deploy customer service agents across messaging, email, and voice channels.

WebAPI — Record3.7 Visit
16
Forethought Solve

Solve is aimed at support and customer experience teams scaling routine and complex inquiries.

WebAPI — Record3.7 Visit
17 Web — Record3.6 Visit
18 Web $228 a year Record3.2 Visit
19 Web Free plan Record2.8 Visit
20 Web — Record2.3 Visit