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On the recordRead 5 Oct 202615 facts
Kapa.ai
New York and Copenhagen
Plans and prices
Free trial
Free
1 index · 5,000 pages crawled · 5,000 retrieval queries · 1,000 answers
Read 5 Oct 2026 · kapa.ai
Enterprise
Priced on request
Unlimited indexes · Custom pages, data, and retrieval volume · SSO, SCIM, and RBAC · Data retention controls
Read 5 Oct 2026 · kapa.ai
Growth
Priced on request
Unlimited indexes · Pages and data sized to you · Continuous sync, including private sources · Analytics and knowledge gaps
Read 5 Oct 2026 · kapa.ai
On the record
- Analytics
- Kapa lists conversation and query analytics, knowledge gap reports, feedback, and quality scoring.kapa.ai · read 5 Oct 2026
- Automatic updates
- Kapa says it automatically re-indexes sources when they change and can keep connected knowledge up to date in real time.kapa.ai · read 5 Oct 2026
- Citations
- Kapa says its agents cite their answers and retrieval returns cited context.kapa.ai · read 5 Oct 2026
- Data protection
- Kapa says it encrypts data at rest with AES-256 and in transit with TLS 1.2+, and supports PII detection and masking.kapa.ai · read 5 Oct 2026
- Deployments
- Kapa lists website widgets, in-product agents, Slack and Discord bots, Zendesk agents, support form deflectors, hosted MCP, APIs, and SDKs.kapa.ai · read 5 Oct 2026
- Integrations
- Listed source integrations include Google Drive, Notion, Salesforce, Linear, Confluence, Stack Overflow, YouTube, Discord, and S3-compatible buckets.kapa.ai · read 5 Oct 2026
- Intended users
- Kapa describes its deployments for customer self-service, internal teams, and developers working with technical knowledge.kapa.ai · read 5 Oct 2026
- Knowledge sources
- Kapa says it connects 20+ sources, including documentation sites, PDFs, tickets, community threads, GitHub code, and API specifications.kapa.ai · read 5 Oct 2026
- Model training
- Kapa says it has signed training opt-outs with all LLM providers.kapa.ai · read 5 Oct 2026
- Parsing
- Kapa says it can parse PDFs, images, and code, and read a codebase alongside documentation.kapa.ai · read 5 Oct 2026
- Product
- Kapa ingests and retrieves unstructured knowledge to provide grounded context to AI agents, or offers prebuilt agents for common use cases.kapa.ai · read 5 Oct 2026
- Security certification
- Kapa says it has achieved SOC 2 Type II certification and is GDPR compliant.kapa.ai · read 5 Oct 2026
- Support
- The Growth plan lists email and Slack support, while Enterprise lists premium support with an SLA.kapa.ai · read 5 Oct 2026
- Trial limits
- The 14-day trial includes one index, 5,000 crawled pages, 5,000 retrieval queries, and 1,000 answers; the pricing page says the workspace pauses after trial unless the customer moves to Growth or Enterprise.kapa.ai · read 5 Oct 2026
