Guru

Guru is an organizational knowledge platform that structures, verifies, and delivers trusted answers across workplace tools. Its unified index searches connected sources, while Knowledge Agents answer questions using governed information, citations, and permission-aware access. Guru says automated checks handle approximately 80–90% of knowledge verification using usage signals, content age, and policy rules. It connects to more than 100 enterprise tools, including Slack, Microsoft Teams, Salesforce, Zendesk, Confluence, and SharePoint. MCP support lets compatible AI tools and agents reach its governed knowledge layer. A browser extension for Chrome, Microsoft Edge, and Opera provides answers within the user’s workflow. The mobile app supports searching, viewing, sharing, and copying Cards; its help page lists iOS 12.1 or later and Android 10 requirements. Guru offers role-based access controls and says connected-source permissions carry across its interfaces and AI consumers. It is paid, with custom pricing scoped to organizational needs in an initial conversation. The custom package includes solution engineers, integration and rollout support, and ongoing optimization reviews.

Guru combines cross-source search, governed AI answers, and automated knowledge verification for organizational use. Teams should assess its custom pricing and mobile requirements against their rollout needs.

Guru suits organizations that need to make internal knowledge searchable across workplace tools and available to teams and compatible AI assistants. Its mobile app, browser extension, and role-based controls support access across work contexts.

Overview

Guru is an organizational knowledge platform that searches connected sources and delivers governed answers across workplace tools. It best suits teams that need answers grounded in company knowledge, with access controls and a process for keeping content current. Its integrated search, AI answers, and verification make a strong case for a coordinated knowledge layer, though custom pricing and mobile OS requirements may complicate a rollout.

Key features

Guru combines a unified retrieval index with hybrid search across connected sources, so employees can look across tools instead of treating each repository as a separate destination. Its Knowledge Agents answer questions from governed knowledge, cite their sources, and respect permissions. That combination is useful where answers need to be traceable and restricted to the right audience.

Guru says automated verification handles approximately 80–90% of knowledge checks using usage signals, content age, and policy rules. That can reduce routine upkeep, while leaving some verification work for people. The platform connects to more than 100 enterprise tools, including Slack, Microsoft Teams, Salesforce, Zendesk, Confluence, and SharePoint. MCP support also lets compatible AI tools and agents access Guru’s governed knowledge layer.

The Chrome, Microsoft Edge, and Opera extension brings answers into users’ workflows. Guru’s mobile app supports searching, viewing, sharing, and copying Cards. Role-based controls and permissions carried over from connected sources help govern access across Guru surfaces and AI consumers. Guru reports an independent SOC 2 Type II audit, with its report available under NDA. It says third-party LLMs do not train on data sent for processing and that data is removed afterward. Its compliance offerings include Microsoft 365 and Google CASA certifications, GDPR support, and the option of a HIPAA Business Associate Agreement.

Pricing

Guru is paid software with custom pricing, scoped to organizational scale, knowledge complexity, and AI maturity in an initial conversation. Its Enterprise AI knowledge solution is a custom investment and includes full platform access, solution engineering, knowledge architecture design, and ongoing optimization. This package is aimed at organizations that need rollout help and continuing refinement; teams seeking a published per-seat price or a small, self-serve starting plan will have less to go on before contacting sales.

Eligible 501(c)(3) nonprofits can contact Guru about reduced-cost Guru for Good pricing. The package includes solution engineers, integration setup, rollout support, and ongoing optimization reviews, but no public trial length or seat or usage quota is given.

Platforms

Guru supports Android, iOS, web, browser extensions, and API access. Its mobile app requires iOS 12.1 or later or Android 10, requirements that organizations should check against their devices before rollout. Browser extension support covers Chrome, Microsoft Edge, and Opera.

Who it's for

Guru is a good fit for organizations that need a searchable knowledge layer across many workplace tools, especially when answers must respect permissions and cite trusted material. Its verification automation and implementation support suit teams with a substantial body of knowledge to maintain. Smaller teams that need transparent pricing, a free tier, or minimal rollout planning may be better served elsewhere.

Pros and cons

• Pro: Search, cited AI answers, and permission-aware access work together across connected sources, supporting answers employees can trace and access appropriately.
• Pro: Automated verification handles approximately 80–90% of checks, reducing routine knowledge maintenance.
• Pro: More than 100 integrations, MCP, and browser extensions give teams several routes to deliver governed knowledge.
• Con: Custom pricing requires an initial conversation, making early budget comparisons harder.
• Con: Mobile use requires iOS 12.1 or later or Android 10, which may limit support for older devices.

Alternatives

Choose Korra if a free starting point matters: its free plan includes up to 100MB, and it supports a broad range of platforms including Linux, macOS, Windows, and self-hosting. Consider Moveworks for a custom-quoted option with Android, iOS, web, API, and extension support. Hebbia is another paid, custom-priced choice, with API, iOS, and web support and no free plan.

Dropbox Dash may suit teams that prefer published plan prices: Dash for Teams is $19 a month for up to 100 users, and Dash for Business is $35 a year, billed yearly only. Elastic Search AI offers a free, self-managed Elastic Stack and a usage-based serverless option. For a free, self-hosted open-source option, Fess is available under the Apache License.

GoSearch Analytics has a free plan and a Pro tier at $20 per user per month, with private connectors, unlimited searches and GoAI conversations, and unlimited private Agents. PipesHub offers a free, self-hosted Community Edition with open-source deployment, core indexing and search, and a no-code agent builder.

Verdict

Guru is best for organizations that want governed answers across workplace tools and a way to keep shared knowledge current. Its strongest reason to choose is the combination of permission-aware, cited AI answers with broad integrations and automated verification. Look elsewhere if a published price, a free plan, or compatibility with older mobile devices is central to the decision.