ICANotes
What it is
ICANotes is a web-based electronic health record platform designed for behavioral health clinicians and practices. Its menu-driven templates cover assessments, progress notes, treatment plans, SOAP, BIRP, DAP, group therapy, and discharge documentation. The platform describes an ambient AI scribe that listens to sessions and creates notes. Practice features include scheduling, reminders, a patient portal, secure messaging, telehealth, billing, e-prescribing, and more than 100 clinical rating scales and assessment tools. Listed connections include LabCorp, Quest, Availity, Waystar, ClaimMD, laboratories, clearinghouses, health information exchanges, interoperability services, and PDMPs. ICANotes says it maintains HIPAA compliance and uses encrypted transmission, authentication, access controls, and audit logs. It is built for psychiatry, therapy, and addiction treatment, serving individual clinicians, group practices, hospitals, and residential programs. A 30-day trial requires no credit card, but excludes e-prescribing and insurance claim submission. Paid plans start at 25 /user/mo.
For and against
For
- Behavioral-health-specific documentation templates
- Ambient AI scribe for session notes
- Scheduling, telehealth, billing, and e-prescribing
- More than 100 assessment tools
- HIPAA compliance and audit logs
Against
- No mobile app coverage
- Trial excludes e-prescribing and insurance claims
- ICANotes+ requires a three-month commitment
- Some plans include activation fees
The verdict
ICANotes focuses its records, clinical templates, and practice tools on behavioral health workflows. Its trial allows evaluation without a card, but key prescribing and claims functions are unavailable until paid use.
Who it suits
ICANotes suits psychiatrists, therapists, addiction-treatment providers, and behavioral-health organizations needing documentation and practice-management tools. It also supports group practices, hospitals, and residential programs.
Plans and prices
Non-Clinical Users
First user free · each additional user $25/mo
Read 3 Oct 2026 · icanotes.com
Telehealth add-on
Optional feature · per user
Read 3 Oct 2026 · icanotes.com
Part-Time Notes Only
60 notes/month · available only to non-prescribers · $99 activation fee
Read 3 Oct 2026 · icanotes.com
Part-Time Non-Prescribing
60 notes/month · scheduling and automated reminders · secure messaging and client portal · billing and reporting
Read 3 Oct 2026 · icanotes.com
AI Scribe add-on
Optional feature · per user
Read 3 Oct 2026 · icanotes.com
Full-Time Notes Only
Unlimited notes · available only to non-prescribers · $99 activation fee
Read 3 Oct 2026 · icanotes.com
Full-Time Non-Prescribing
Includes Notes Only features · scheduling and automated reminders · secure messaging and client portal · billing and reporting
Read 3 Oct 2026 · icanotes.com
Part-Time Prescribing
100 notes/month · e-prescribing and medication management · lab ordering and results integration · $99 activation fee
Read 3 Oct 2026 · icanotes.com
Full-Time Prescribing
Includes Non-Prescribing features · e-prescribing and medication management · lab ordering and results integration · $99 activation fee
Read 3 Oct 2026 · icanotes.com
On the record
- AI
- The site describes an ambient AI scribe that listens to sessions and creates notes.icanotes.com · read 3 Oct 2026
- Assessments
- ICANotes says it offers over 100 clinical rating scales and assessment tools.icanotes.com · read 3 Oct 2026
- Certification
- ICANotes provides a page for its ONC certification and links to its 2026 real-world test plan.icanotes.com · read 3 Oct 2026
- Documentation
- The platform offers customizable, menu-driven templates for assessments, progress notes, treatment plans, SOAP notes, BIRP and DAP notes, group therapy notes, and discharge summaries.icanotes.com · read 3 Oct 2026
- Integrations
- The integrations page lists lab, clearinghouse, health information exchange, interoperability, and PDMP connections, including LabCorp, Quest, Availity, Waystar, and ClaimMD.icanotes.com · read 3 Oct 2026
- Intended users
- The company describes ICANotes as built exclusively for psychiatry, therapy, and addiction treatment, and says it serves psychiatrists, therapists, group practices, hospitals, and residential programs.icanotes.com · read 3 Oct 2026
- Practice tools
- Listed tools include scheduling, automated reminders, a patient portal, secure messaging, telehealth, billing, and e-prescribing.icanotes.com · read 3 Oct 2026
- Pricing commitment
- The pricing page says an ICANotes+ subscription requires a three-month commitment, after which it may be canceled at any time with 15 days’ notice.icanotes.com · read 3 Oct 2026
- Product
- ICANotes is an electronic health record platform built for behavioral health clinicians and practices.icanotes.com · read 3 Oct 2026
- Security
- The security page says ICANotes maintains HIPAA compliance and describes encrypted transmitted data, user authentication, access controls, and audit logs.icanotes.com · read 3 Oct 2026
- Support
- The About page advertises live onboarding, training, and 24/7 assistance.icanotes.com · read 3 Oct 2026
- Trial limitations
- The free 30-day trial requires no credit card, and e-prescribing and insurance claim submission are unavailable during the trial.icanotes.com · read 3 Oct 2026
