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Hotel Investor Apps

Glenwood, Maryland, United States

What it is

Hotel Investor Apps (HIA) is a cloud ERP platform for hospitality that connects finance, operations, and executive oversight. Its accounting tools cover hotel-specific accounting, accounts payable, automated intercompany transactions, and management company billing. Daily reports combine PMS, POS, comp-set, and labor data and can be scheduled for morning delivery. Financial reporting aligns with the USALI 11th edition and includes department-level P&Ls, KPIs, and standardized statements. HIA describes AI features for invoice coding, natural-language queries, anomaly detection, and custom hospitality agents. It offers an open API and more than 60 hospitality integrations across property management, point of sale, payroll, banking, and time tracking. Mobile apps for Android and iOS support approvals, KPI views, and receipt capture synced with an HIA instance. The company says the service is AWS-hosted and supports MFA, SSO, encryption in transit, backups, audit trails, and permission-based access. HIA supports unlimited users. Pricing is available on request; support hours are Monday through Friday, 8 a.m. to 8 p.m. Eastern.

For and against

For

  • Supports multi-property accounting and consolidated reporting.
  • Daily reports combine PMS, POS, comp-set, and labor data.
  • Financial reporting aligns with USALI 11th edition.
  • More than 60 hospitality-specific integrations are listed.
  • Mobile apps support approvals and receipt capture.

Against

  • Pricing is available on request.
  • Customer support hours are limited to weekdays, 8 a.m. to 8 p.m. Eastern.
  • Custom access settings govern users' visibility.

The verdict

HIA brings hotel accounting, reporting, integrations, and mobile approvals into a cloud ERP aimed at hospitality organizations. Pricing is provided on request, so prospective customers will need to inquire for costs.

Who it suits

HIA is intended for hospitality management companies, hotel owners, asset managers, finance and operations teams, and executives. It suits organizations seeking hotel-focused accounting and consolidated operational reporting.

On the record

Access controls
The platform describes user-level visibility and access restrictions, and says dashboard data is governed by configured user permissions.hiasoftware.com · read 30 Sep 2026
Accounting
The platform includes hotel-specific accounting, automated intercompany transactions, accounts payable, and management company billing.hiasoftware.com · read 29 Sep 2026
Audience
HIA describes its intended users as hospitality management companies, hotel owners, asset managers, finance teams, operations teams, and executives.hiasoftware.com · read 30 Sep 2026
Automation
HIA describes AI features including invoice coding, natural-language queries, anomaly detection, and custom hospitality agents.hiasoftware.com · read 29 Sep 2026
Company
HIA identifies itself as a product of Hotel Investor Apps, Inc. and says it has served hotel management since 2015.hiasoftware.com · read 29 Sep 2026
Company history
The company says HIA has operated since 2015, and identifies Hotel Investor Apps, Inc. as the company behind the product.hiasoftware.com · read 30 Sep 2026
Core features
The platform includes hotel accounting, automated intercompany transactions, AI-powered accounts payable, management company billing, and audit-ready tracking.hiasoftware.com · read 30 Sep 2026
Financial standard
Its financial reporting is aligned with the USALI 11th edition and includes department-level P&Ls, KPIs, and standardized financial statements.hiasoftware.com · read 30 Sep 2026
Financial standards
Its financial reporting is aligned with the USALI 11th edition and supports department-level P&Ls, KPIs, and standardized statements.hiasoftware.com · read 29 Sep 2026
Integration examples
The integrations page lists PMS and POS products including Opera, HotelKey, Toast, Oracle Micros, and Lightspeed, as well as payroll and HR tools including ADP, Paycom, Paychex, and UKG.hiasoftware.com · read 30 Sep 2026
Integrations
HIA states that it offers an open API and more than 60 pre-built hospitality-specific integrations across accounting, payroll, payments, POS, tax, and time tracking.hiasoftware.com · read 30 Sep 2026
Intended users
HIA is aimed at hospitality management companies, owners, asset managers, finance teams, operations teams, and executives.hiasoftware.com · read 29 Sep 2026
Mobile
HIA offers iOS and Android apps with approvals, expense capture, tasks, dashboards, and KPIs synced to the HIA instance.hiasoftware.com · read 30 Sep 2026
Mobile app
The mobile app is available for iOS and Android and supports approvals, KPI views, and receipt capture synced with the HIA instance.hiasoftware.com · read 29 Sep 2026
Product
HIA is a cloud-based, hospitality-specific ERP that combines hotel accounting, operations, and executive oversight.hiasoftware.com · read 30 Sep 2026
Reporting
HIA provides daily reports that combine PMS, POS, comp-set, and labor data, with scheduled delivery and budget or forecast comparisons.hiasoftware.com · read 30 Sep 2026
Security
The site says HIA is AWS-hosted, supports multi-factor authentication and SSO, encrypts data in transit, performs automatic backups, and maintains transaction audit trails.hiasoftware.com · read 30 Sep 2026
Support
HIA says its full-time customer support team assists with onboarding, training, technical and operational support, and web-based user training.hiasoftware.com · read 30 Sep 2026

The review

Hotel Investor Apps (HIA) is a hospitality-focused cloud ERP for hotel groups that need accounting, reporting, and oversight across properties. It is best suited to management companies, owners, and finance teams; its broad hotel-specific scope is a strong fit, though custom pricing makes cost comparisons harder.

Overview

Powered by Acumatica, HIA brings hotel accounting and management-company workflows together with operational and executive reporting. It supports multi-property accounting, consolidated reporting, bank reconciliation, payroll accounting, and department reporting. Automated intercompany transactions and management company billing address the added bookkeeping that comes with operating across properties and entities.

User-level permissions restrict access and shape the data shown on dashboards, while transaction audit trails help maintain an accountable record of financial activity. HIA says its cloud platform is hosted on AWS and supports MFA, SSO, encryption in transit, and automatic backups. These controls matter for organizations handling sensitive financial data, but they do not replace an evaluation of how the system fits a buyer’s own security requirements.

Key features

Hotel accounting and reporting

HIA’s financial reporting aligns with the USALI 11th edition, with standardized statements, department-level P&Ls, and KPIs. That structure gives hospitality finance teams a consistent basis for reviewing departments and properties. Daily reports can combine PMS, POS, comp-set, and labor data and be scheduled for morning delivery, helping executives and operators start with a consolidated operating picture rather than separate system reports.

Automation and integrations

Core workflows include accounts payable, automated intercompany transactions, and management company billing. HIA also describes AI features for invoice coding, natural-language queries, anomaly detection, and custom hospitality agents. These capabilities could reduce repetitive finance work, though the breadth of the platform may be unnecessary for a single-property operator with simpler accounting needs.

HIA says it offers an open API and more than 60 hospitality-specific integrations spanning PMS, POS, payroll, banking, and time tracking. Examples include Opera, HotelKey, Toast, Oracle Micros, Lightspeed, ADP, Paycom, Paychex, and UKG. This range is useful for hotels aiming to connect operational and financial systems, but buyers should confirm that their required products and workflows are covered.

Mobile approvals and visibility

The iOS and Android apps sync with the HIA instance and support approvals, expense and receipt capture, tasks, dashboards, and KPI views. That gives managers a way to handle approvals and review selected performance measures away from a desktop. The platform supports unlimited users, which can simplify broad staff access without a stated seat cap; configured permissions remain important when granting that access.

Pricing

HIA is paid software with custom pricing provided on request. There are no published tiers or per-user charges to compare, so organizations will need to discuss their intended scope and obtain a quote before weighing total cost against alternatives. The unlimited-user model is a potential advantage for larger teams, but it does not establish what the overall price will be.

Platforms

HIA supports web, iOS, Android, and API access. The mobile apps extend approvals and KPI visibility to iPhone and Android users, while web access serves the broader ERP workflows. API support and the stated integration network suit organizations connecting multiple hospitality systems.

Who it's for

HIA is aimed at hospitality management companies, hotel owners, asset managers, finance and operations teams, and executives. It is most compelling for organizations that need hotel-specific accounting, shared reporting across properties, and workflows spanning management entities. A smaller operator seeking only basic bookkeeping may find this breadth difficult to justify.

The company identifies Hotel Investor Apps, Inc. as the product maker and says it has served hotel management since 2015. It lists phone support and email ticket submission Monday through Friday, 8 a.m. to 8 p.m. Eastern, and reports Level 1 Certified Support by HotelTechReport along with a 4.5 out of 5.0 average customer support rating.

Pros and cons

  • Pros: Hotel accounting aligned with USALI 11th edition, department reporting, and consolidated views support hospitality-specific financial oversight.
  • Pros: Unlimited users and more than 60 stated hospitality integrations can suit multi-property organizations with broad teams and connected systems.
  • Pros: Mobile approvals, receipt capture, and KPI views let managers handle selected work and monitor performance away from a desktop.
  • Cons: Custom pricing requires a quote, limiting straightforward cost comparison before a sales discussion.
  • Cons: Its extensive ERP and reporting scope may exceed the needs of single-property businesses with simple accounting workflows.

Alternatives

Docyt is worth considering for teams seeking a freemium option: its free Accountant Copilot plan includes AI categorization, bank and card reconciliation, and month-end close automation, with a free trial also offered. Choose HIA instead when hotel-specific multi-property accounting and USALI-aligned reporting are central requirements.

Fairmas may suit hospitality buyers evaluating modular software and willing to contact the vendor for a demo and pricing. Inn-Flow is another paid option with customized pricing; its applications are generally priced by hotel and month, while Labor Management and Payroll use employee-count tiers.

Acumatica Field Service is a paid Acumatica product with custom pricing based on applications, expected usage and resources, and deployment preferences. REKO is an alternative with published outlet-based plans, including 25–49 outlets for $259 a month, billed per outlet per month, with unlimited brands, unlimited users, every module, and no setup fees.

Exceed HMS is an alternative with Android and self-hosted platform support and a free trial. Xero Expenses offers a paid Early plan at $5.40 a month, billed monthly, with 20 invoices and 5 bills; subscriptions auto-renew until cancelled. QuickBooks Time is another paid alternative with Time Premium and Time Elite plans, each including one admin.

For a broader category comparison, browse Hotel Accounting Software.

Verdict

Hotel Investor Apps is a strong candidate for hotel groups and management companies that need hospitality-specific accounting, USALI-aligned reporting, multi-property oversight, and access for unlimited users. Its clearest reason to choose it is the combination of hotel finance workflows and operational reporting in one cloud ERP. Look elsewhere if you need a readily comparable published price or a narrower tool for simpler bookkeeping.

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