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Best HaloITSM Alternatives in 2026

Updated

20 apps from IT knowledge base software ranked against HaloITSM on the same published basis.

  1. 1
    Hudu Free trial AndroidapiextensioniOSself-hosted $27/mo8.9
    HaloITSM vs Hudu
  2. 2
    IT Glue AndroidapiextensioniOSWeb $29/mo8.7
    HaloITSM vs IT Glue
  3. 3
    IT Portal AndroidapiiOSself-hostedWeb $14/mo8.7
    HaloITSM vs IT Portal
  4. 4
    ManageEngine ServiceDesk Plus AndroidiOSLinuxMacWeb $13/mo8.3
    HaloITSM vs ManageEngine ServiceDesk Plus
  5. 5
    Freshservice Free trial AndroidapiiOSWeb $19/mo8.3
    HaloITSM vs Freshservice
  6. 6
    GLPI Free trial AndroidapiLinuxMacself-hosted €19/mo8.2
    HaloITSM vs GLPI
  7. 7
    CompassDocs Free plan apiLinuxMacself-hostedWeb $8/mo8.0
    HaloITSM vs CompassDocs
  8. 8
    Alloy Navigator Free trial AndroidapiiOSself-hostedWeb $19/mo8.0
    HaloITSM vs Alloy Navigator
  9. 10
    Matrix42 Enterprise Service Management AndroidiOSWeb 7.5
    HaloITSM vs Matrix42 Enterprise Service Management
  10. 11
    Jira Free plan AndroidapiiOSLinuxself-hosted $7.91/mo7.5
    HaloITSM vs Jira
  11. 12
    USU Knowledge Management apiLinuxself-hostedWebWin 7.3
    HaloITSM vs USU Knowledge Management
  12. 13
    TeamDynamix ITSM AndroidapiiOSWeb 7.3
    HaloITSM vs TeamDynamix ITSM
  13. 14
    SolarWinds Service Desk Free trial AndroidapiiOSWeb $39/mo7.3
    HaloITSM vs SolarWinds Service Desk
  14. 15
    TOPdesk Free trial AndroidapiiOSself-hostedWeb £51/mo7.3
    HaloITSM vs TOPdesk
  15. 16
    FreeITSM Free plan apiLinuxself-hostedWebWin Free7.2
    HaloITSM vs FreeITSM
  16. 17
    SysAid Free trial AndroidapiiOSself-hostedWeb $89/mo7.2
    HaloITSM vs SysAid
  17. 18
    ConnectWise Documentation Free trial Web 7.1
    HaloITSM vs ConnectWise Documentation
  18. 19
    Runbook Free trial Web $40/mo7.0
    HaloITSM vs Runbook
  19. 20
    Xurrent ITSM apiWeb 6.9
    HaloITSM vs Xurrent ITSM
  20. 21
    DemandFlow ITSM apiWeb 6.9
    HaloITSM vs DemandFlow ITSM

HaloITSM alternatives compared

#AppScoreFree planFromRuns on
1Hudu8.9No$27/moAndroid, API, Browser, iOS, self-hosted, Web
2IT Glue8.7No$29/moAndroid, API, Browser, iOS, Web
3IT Portal8.7No$14/moAndroid, API, iOS, self-hosted, Web
4ManageEngine ServiceDesk Plus8.3No$13/moAndroid, iOS, Linux, Mac, Web, Windows
5Freshservice8.3No$19/moAndroid, API, iOS, Web
6GLPI8.2No€19/moAndroid, API, Linux, Mac, self-hosted, Web, Windows
7CompassDocs8.0Free plan$8/moAPI, Linux, Mac, self-hosted, Web, Windows
8Alloy Navigator8.0No$19/moAndroid, API, iOS, self-hosted, Web, Windows
10Matrix42 Enterprise Service Management7.5No—Android, iOS, Web
11Jira7.5Free plan$7.91/moAndroid, API, iOS, Linux, self-hosted, Web, Windows
12USU Knowledge Management7.3No—API, Linux, self-hosted, Web, Windows
13TeamDynamix ITSM7.3No—Android, API, iOS, Web
14SolarWinds Service Desk7.3No$39/moAndroid, API, iOS, Web
15TOPdesk7.3No£51/moAndroid, API, iOS, self-hosted, Web
16FreeITSM7.2Free planFreeAPI, Linux, self-hosted, Web, Windows
17SysAid7.2No$89/moAndroid, API, iOS, self-hosted, Web
18ConnectWise Documentation7.1No—Web
19Runbook7.0No$40/moWeb
20Xurrent ITSM6.9No—API, Web
21DemandFlow ITSM6.9No—API, Web
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Questions about HaloITSM alternatives

What is the best alternative to HaloITSM?

Hudu, number 1 in IT knowledge base software with a score of 8.9 out of 10. The others here: IT Glue, IT Portal, ManageEngine ServiceDesk Plus and 16 more.

What is the best free alternative to HaloITSM?

CompassDocs is the best-ranked alternative with a free plan. 3 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked mobile-first: a phone app alongside the web or desktop product, a free tier and the depth of its documentation.