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GymPoint

LinkedIn lists headquarters in Hammond, Louisiana, United States.

What it is

GymPoint combines gym billing, scheduling, check-in, point of sale, waivers, a member portal, and an installable member app in one platform. Member profiles can show contact details, membership status, billing and check-in histories, and private staff notes. Scheduling tools include recurring templates, class capacity limits, automated waitlists, member bookings, and trial-class bookings that create leads. GymPoint Payments supports tap, chip, swipe, and contactless payments, plus POS and inventory. Pulse AI provides lead scoring, churn prediction, failed-payment recovery, and weekly business insight digests; the Free plan includes a $1 monthly Pulse AI credit. Integrations include a public REST API, Zapier-compatible outbound webhooks, Wellhub, Poynt Payments, and embeddable schedule and signup widgets. The Free plan costs nothing and includes unlimited members and core platform tools, but requires GymPoint Payments as the processor. Growth costs $149 a month, and Pro costs $249 a month. A seven-day trial is listed.

For and against

For

  • Free plan includes unlimited members and core platform tools.
  • Scheduling includes automated waitlists and trial-class bookings.
  • Pulse AI includes lead scoring and churn prediction.
  • Payments supports contactless transactions, POS, and inventory.

Against

  • Free plan requires GymPoint Payments as processor.
  • Growth costs $149 a month.
  • Pro costs $249 a month.
  • Free plan includes only a $1 monthly Pulse AI credit.

The verdict

GymPoint brings gym operations and member-facing access together, with scheduling, payment, and AI features across its plans. The Free plan requires GymPoint Payments, while paid plans add different location and Pulse AI allowances.

Who it suits

GymPoint suits gyms that need member management, billing, scheduling, and point-of-sale tools together. Its plan descriptions include gyms of any size, established gyms, and multi-location operators.

Plans and prices

Free

Free

Unlimited members · 1 location · core members, billing, scheduling, POS, kiosk, waivers and portal · U.S. gyms must keep GymPoint Payments connected

Growth

$149a month, billed yearly

1 location · Full Growth Suite · Smart Dunning and CRM · $10 monthly Pulse AI budget

Pro

$249a month, billed yearly

Unlimited locations · Everything in Growth · $10 monthly Pulse AI budget

Every plan, in full

On the record

Automated billing
Recurring billing creates invoices, charges stored payment tokens, retries failures and sends receipts automatically.gympoint.ai · read 14 Oct 2026
Class scheduling
The scheduler supports online booking, capacity limits, waitlists, personal-training appointments and recurring templates.gympoint.ai · read 14 Oct 2026
Company size
LinkedIn lists GymPoint as a privately held wellness and fitness company with 2–10 employees.linkedin.com · read 14 Oct 2026
Data retention
Cancelled-account data is retained for 90 days, backups for 30 days and audit logs for at least 12 months.gympoint.ai · read 14 Oct 2026
Documentation
The knowledge base contains setup and troubleshooting articles for billing, scheduling, portals, integrations, payments, security and data migration.gympoint.ai · read 14 Oct 2026
Door access
GymPoint connects membership status to Kisi doors, including billing-gated entry, QR passes, fobs and automatic check-ins.gympoint.ai · read 14 Oct 2026
Founder
The about page names Derrick Hess as GymPoint’s founder and says he previously operated fitness centers and worked in payments and software development.gympoint.ai · read 14 Oct 2026
Google Play app
A separate GymPoint workout-tracker app by NUBT offers plans, exercise logging, progress statistics and local-only data storage without registration.play.google.com · read 14 Oct 2026
Google Play privacy claim
The NUBT Google Play listing states that no data is collected and no data is shared with third parties.play.google.com · read 14 Oct 2026
Integrations
Official integrations include Poynt payments, Wellhub (formerly Gympass), Zapier-compatible webhooks, Kisi and embeddable schedule or signup widgets.gympoint.ai · read 14 Oct 2026
Lead CRM
A visual Kanban pipeline tracks inquiries through membership conversion with automated follow-ups and source analytics.gympoint.ai · read 14 Oct 2026
Limit: hosted deployment
GymPoint describes itself as hosted software and publishes no self-hosting or open-source distribution option.gympoint.ai · read 14 Oct 2026
Limit: paid-plan discrepancy
Capterra lists a $79 Starter plan and says no free version is included, which conflicts with GymPoint’s own published Free, Growth and Pro pricing.capterra.com · read 14 Oct 2026
Limit: payment-provider requirement
The Free plan requires U.S. gyms to keep GymPoint Payments connected, although it has no processing minimum.gympoint.ai · read 14 Oct 2026
Limit: terminal threshold
The free payment terminal is limited to accounts processing more than $5,000 per month; other volumes require purchase or rental options.gympoint.ai · read 14 Oct 2026
Member management
Member profiles include attendance, payment history, ranks and engagement alerts.gympoint.ai · read 14 Oct 2026
Operator legal name
GymPoint’s security policy identifies ZeroPoint LLC as the operating entity.gympoint.ai · read 14 Oct 2026
Payment compliance
GymPoint says raw card data is kept out of its systems and handled by PCI DSS-compliant processors using tokenization.gympoint.ai · read 14 Oct 2026

The review

Overview

GymPoint is gym-management software that combines member administration with billing, class scheduling, check-in, point of sale, waivers, and member access. It suits operators who want those workflows in one system, especially gyms that also need tools for lead follow-up and retention. Its free tier is unusually broad for core operations, but tying that tier to GymPoint Payments is a meaningful trade-off.

Key features

Member profiles bring contact information, membership status, billing and check-in histories, and private staff notes together. That gives staff a practical record of a member’s activity and account, rather than limiting the system to payment and attendance tasks.

Scheduling supports recurring templates, class capacity limits, automated waitlists, member bookings, and trial-class bookings that create leads. The combination can help gyms manage both routine class demand and prospect intake; operators who need only basic appointment booking may not need this wider workflow.

Pulse AI provides lead scoring, churn prediction, failed-payment recovery, and weekly business insight digests. These features focus on revenue follow-up and retention, but the Free plan’s $1 monthly credit is a narrow allowance. Growth raises that to 500 per month, while Pro includes unlimited Pulse AI.

GymPoint Payments accepts tap, chip, swipe, and contactless payments and supports POS and inventory. GymPoint says raw cardholder data is handled by PCI DSS-compliant third-party processors, not stored, processed, or transmitted by GymPoint. The security policy also states that the service uses HTTPS/TLS and encrypts specified sensitive database data at rest with Fernet encryption. Cancelled-account data is retained for 90 days before permanent deletion, with backups kept for 30 days.

Integrations include a public REST API, Zapier-compatible outbound webhooks, Wellhub, Poynt Payments, and embeddable schedule and signup widgets. That gives operators several ways to connect GymPoint with other workflows without implying broad native integration coverage.

Pricing

GymPoint has a Free plan and a 7-day trial. Growth starts at $149 a month, and Pro costs $249 a month; annual billing saves 20% on paid plans.

PlanPriceWhat it includes
FreefreeUnlimited members and the core platform: members, billing, scheduling, POS, kiosk, and portal. Requires GymPoint Payments as processor.
Growth$149 a monthOne location, 500 monthly Pulse AI credits, Full Growth Suite, and Smart Dunning & CRM.
Pro$249 a monthUnlimited locations, unlimited Pulse AI, and everything in Growth.

Free is a substantial starting point for a single-location gym that can use GymPoint Payments, but its $1 monthly Pulse AI credit limits the appeal of those tools. Growth is the paid entry point for operators wanting the Growth Suite, Smart Dunning & CRM, and a defined monthly AI allowance at one location. Pro is the clear fit for multi-location businesses or those that need unlimited Pulse AI. Both paid plans are billed monthly at the prices above, with a 20% saving for annual billing.

Platforms

GymPoint supports Android, iOS, web, and API access. Its installable member app and portal complement the staff-facing operational tools, while the public API and outbound webhooks offer options for connecting other services.

Who it's for

GymPoint describes plans for gyms of any size, established operators, and multi-location businesses. Its listed fitness types span CrossFit, martial arts, boxing, yoga, gymnastics, dance, Pilates, and personal training. It is most compelling for facilities that need membership billing, class management, payments, and member access together; it is less suitable for operators unwilling to use GymPoint Payments on the free tier.

Pros and cons

  • Pro: The Free plan includes unlimited members and core billing, scheduling, POS, kiosk, and portal functions, giving smaller gyms a broad operational starting point.
  • Pro: Scheduling combines capacity controls and waitlists with trial bookings that create leads, connecting class operations with prospect intake.
  • Pro: Pro supports unlimited locations and Pulse AI, addressing two concrete needs for larger or multi-site operators.
  • Con: The Free plan requires GymPoint Payments, so it is not a processor-neutral way to adopt the core platform.
  • Con: Free includes only a $1 monthly Pulse AI credit; operators relying on the AI features need Growth’s 500 credits or Pro’s unlimited allowance.
  • Con: Growth is limited to one location, so multi-location operators must pay for Pro.

Alternatives

Gym POS Software is a useful starting point for comparing products in the category. Choose Posso if its paid POS offering and Android, web, and Windows platform mix better match your operation. Waresport Pro Shop POS is worth considering for a sports program: its Team plan is $69.99 a month for up to 75 athletes and includes POS, while Club costs $129.99 a month for up to 300 athletes. GymRoute POS offers a lower-priced route into member and package management, digital forms, and online booking with Excel at $99 a month; its Exceed plan adds lead management, point of sale, and loyalty features at $199 a month.

Clubspeed is an alternative for operators seeking its Core POS, ClubDirector, ClubBooking, e-Giftcards, integrated payments, and business-hours support at $319 a year with annual billing. MyStudio is another paid option on web, iOS, and Android. For club-specific custom pricing, clubcloud bases quotes on club volume, programming mix, and growth plans, with core modules included. Bepoz Club POS is a paid alternative with pricing available by contacting Bepoz. Owners Inventory Gym POS has a free plan and a Basic plan at $25 a month, alongside a free trial.

Verdict

GymPoint is a strong choice for gyms that want membership, billing, class scheduling, check-in, payments, and member access under one roof, with room to grow into lead and retention tools. The Free plan makes core operations accessible, and Pro covers unlimited locations and Pulse AI. Look elsewhere if choosing your own payment processor is essential: GymPoint’s free tier requires its own payments service, and multi-location use requires the more expensive Pro plan.

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