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clubcloud

What it is

clubcloud is a platform for operating racquet and multi-activity clubs, including tennis, pickleball, padel, fitness, and multi-sport facilities. It supports real-time booking for courts, classes, lessons, and events, with linked locations intended to prevent overlapping reservations. Event tools cover enrollment rules, automated waitlists, rosters, attendance, and payment collection. Member profiles bring memberships, passes, credits, packages, billing history, attendance, and communications together. Clubs can build websites, capture leads, track pipelines and conversions, and automate follow-up. Payment tools cover recurring dues, class and event billing, retail sales, restaurant tabs, and tips, alongside unified financial reporting. Members and instructors can use a progressive web app with role-based views and real-time sync, without an app-store download, and sync schedules with Google, Apple, and Outlook calendars. Listed integrations include DUPR, USTA, ITF World Tennis Number, NTRP, PlaySight, Swish, and Brivo. Pricing is available by custom quote based on club volume, programming mix, and growth plans. Core modules are included, while payment processors and hardware providers may charge separately.

For and against

For

  • Books courts, classes, lessons, and events in real time.
  • Member profiles consolidate billing and attendance details.
  • Includes website building, lead capture, and follow-up.
  • Member portal works without an app-store download.
  • Core modules are included in a deployment.

Against

  • Pricing requires a custom quote.
  • Payment processors may charge separate fees.
  • Hardware providers may charge separate fees.

The verdict

clubcloud combines club scheduling, member management, events, and financial tools in one platform. Clubs should request a quote and account for possible third-party processor or hardware charges.

Who it suits

clubcloud is aimed at racquet and multi-activity clubs that manage bookings, memberships, events, and payments. Its tools may fit operators looking to combine those functions with websites, lead tracking, and calendar sync.

Plans and prices

Custom clubcloud deployment

Priced on request

All core modules included · multi-location support · third-party processor and hardware fees may apply · migration, onboarding, training and support included

Custom pricing

Priced on request

Pricing based on club volume, programming mix, and growth plans · Core modules included · Payment processing and hardware providers may charge separate fees

Every plan, in full

On the record

API and SDKs
The opened official feature and integration pages describe named integrations but provide no public API reference, SDK download or developer documentation.clubcloud.com · read 15 Oct 2026
Brivo integration
Brivo access control can use membership status, employee roles and permissions to automate door access and revocation.clubcloud.com · read 15 Oct 2026
Calendar sync
Reservations and schedules can synchronize with Google, Apple and Outlook calendars.clubcloud.com · read 15 Oct 2026
Communications
Email campaigns and SMS messaging are built into the platform and can target programs, rosters and member segments.clubcloud.com · read 15 Oct 2026
Company experience
LinkedIn says the team has more than 30 years of experience in fitness and racquets operations.linkedin.com · read 15 Oct 2026
Company headquarters and size
LinkedIn lists clubcloud as privately held, headquartered in Wethersfield, Connecticut, with 11–50 employees.linkedin.com · read 15 Oct 2026
Company legal name
The EULA identifies the provider as Clubcloud, LLC.clubcloud.com · read 15 Oct 2026
Company name
The mobile application license identifies the company as Clubcloud, LLC.clubcloud.com · read 3 Oct 2026
Court reservations
Members can reserve tennis, pickleball, padel and golf-simulator facilities, including split-cost bookings.clubcloud.com · read 15 Oct 2026
CRM and website
A drag-and-drop website builder feeds inquiries and trial requests into a CRM pipeline with conversion tracking and automated follow-up.clubcloud.com · read 15 Oct 2026
Crunchbase company record
Crunchbase lists Club Cloud as an active for-profit company, with a 1–10 employee range and headquarters in Ludwigsburg, Mecklenburg-Vorpommern, Germany.crunchbase.com · read 15 Oct 2026
Crunchbase legal name
Crunchbase gives the legal name as Club Cloud and lists no disclosed founding year.crunchbase.com · read 15 Oct 2026
Data responsibility
The privacy policy states that individual clubs, rather than Clubcloud, are responsible for their own member-data safety procedures.clubcloud.com · read 15 Oct 2026
DUPR integration
DUPR ratings can synchronize after matches and events to support skill-based programming and competitive ladders.clubcloud.com · read 15 Oct 2026
Events
Events support enrollment limits, pricing modes, age or membership restrictions, attendance, rosters, waitlists and payment capture.clubcloud.com · read 15 Oct 2026
Integrations
Listed integrations include DUPR, USTA, ITF World Tennis Number, NTRP, PlaySight, Swish, and Brivo.clubcloud.com · read 3 Oct 2026
Licence
The mobile PWA is licensed rather than sold under a limited, non-exclusive, non-transferable licence.clubcloud.com · read 15 Oct 2026
Licence restriction
The EULA prohibits copying, modification, reverse engineering, sublicensing and redistribution of the application.clubcloud.com · read 15 Oct 2026

The review

ClubCloud is an operating system for racquet and multi-activity clubs, bringing reservations, memberships, events, sales and marketing into one deployment. It is best suited to growing clubs with several programs or locations that need shared operational data. Smaller facilities should weigh its custom-quote implementation against simpler products with published pricing.

Overview

ClubCloud covers tennis, pickleball, padel, fitness and other multi-sport operations. Its real-time booking engine handles courts, classes, lessons and events, while linked locations help prevent conflicting reservations. That breadth can replace separate booking, membership and point-of-sale workflows, but it also calls for a substantial rollout rather than a narrow calendar purchase.

Membership checkout, recurring billing, inventory tracking, service sales and multi-location support are included. The mobile application license identifies the company as Clubcloud, LLC.

Key features

Scheduling and events

Staff can coordinate court, class, lesson and event reservations in real time. Event tools apply enrollment rules, create automated waitlists, maintain rosters, track attendance and collect payments. Clubs running capacity-limited clinics, leagues or tournaments get controls that a basic booking calendar does not provide.

Member records and communication

Each member profile brings memberships, passes, credits, packages, billing history, attendance and communications together. That single record gives front-desk and coaching teams context when handling eligibility, balances or participation, although clubs must commit to keeping operational data in one system to gain the benefit.

CRM and web presence

A drag-and-drop website builder sits alongside lead capture, pipeline and conversion tracking. Automated follow-up supports a defined sales process for prospects, making the package more suitable for clubs actively converting inquiries than for organizations that only need an informational site.

Payments, POS and integrations

ClubCloud supports recurring dues, class and event billing, retail transactions, restaurant tabs and tips, with unified financial reporting. Inventory tracking and service sales extend the same system beyond memberships. Integrations include DUPR, USTA, ITF World Tennis Number, NTRP, PlaySight, Swish and Brivo, useful where those services already underpin ratings, court technology, payments or access control.

Portals and calendars

The member and instructor portal is a progressive web app, so users can access role-based views without downloading an app-store package. Real-time synchronization keeps information current, and members and instructors can sync reservations and schedules with Google, Apple and Outlook calendars.

Implementation and support

Onboarding includes data migration, dedicated onboarding, staff training and ongoing support. Each club receives a private Slack channel shared with its team for questions, issues and feature requests. Those services are valuable for a broad deployment, but clubs should budget staff time for migration and training.

Pricing

Custom pricing

ClubCloud bills on a request-a-quote basis, with pricing based on club volume, programming mix and growth plans. All core modules are included in a deployment, rather than split into separately priced feature tiers. Payment processors and hardware providers may add their own charges, so the quote should be evaluated alongside transaction and equipment costs. This structure fits clubs that need a tailored, multi-location setup; it gives smaller operators no low-cost self-serve entry point or published monthly benchmark.

Platforms

ClubCloud is available on Android, iOS and the web. Its progressive web portal also provides device access without an app-store download.

Who it's for

Choose ClubCloud when a racquet or multi-activity organization needs booking, memberships, events, CRM, commerce and financial reporting connected across locations. It is particularly compelling for clubs with varied programming, paid events and an active sales pipeline. A small single-site club with uncomplicated scheduling may not need the implementation scope or custom pricing.

Pros and cons

  • Pro: Courts, classes, lessons and events share real-time availability across linked locations, reducing double-booking risk.
  • Pro: Event enrollment, waitlists, rosters, attendance and payment collection cover the operational cycle for structured programming.
  • Pro: Membership, CRM, website, POS and reporting modules are included in one deployment.
  • Pro: Data migration, training, ongoing support and a private Slack channel provide a defined onboarding path.
  • Con: Pricing is custom, so clubs cannot compare a standard subscription cost before requesting a quote.
  • Con: Processor and hardware fees can sit outside the platform price, complicating total-cost estimates.
  • Con: The broad feature set and implementation requirements may outweigh the needs of a small, single-location operator.

Alternatives

For a wider category comparison, see Gym POS Software.

  • GymPoint is the better starting point for clubs seeking a free plan with unlimited members and core membership, billing, scheduling, POS, kiosk and portal functions; its payments requirement matters.
  • OpenEOS suits organizations wanting a free, forever self-hosted option with unlimited events and community support, or a €25 one-time SaaS plan.
  • Bepoz Club POS is an alternative for clubs that prefer to contact a vendor for an unpublished POS-oriented package.
  • Clubspeed fits buyers wanting a published annual Core plan at $319 with POS, ClubDirector, ClubBooking, e-gift cards and integrated payments.
  • Waresport Pro Shop POS is worth considering when a published monthly plan and athlete caps are preferable.
  • GymRoute POS offers defined monthly tiers, including booking and package management at $99 and lead management with POS at $199.
  • MyStudio is an option for class businesses wanting a $79 monthly Essentials plan with unlimited students, a website, member app and online payments.
  • ParallelPOS targets operators needing per-location POS, inventory, HR, expenses, reports and CRM in a $149.99 monthly Basic plan.

Verdict

ClubCloud is a strong choice for growing, multi-location racquet and activity clubs that want one system for reservations, member operations, events, CRM and commerce. Its main reason to choose it is the connected breadth, reinforced by onboarding and support. Look elsewhere if you need transparent entry pricing, a free plan or only a simple booking and membership tool.

Alternatives to clubcloud

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