Eduvy CRM

Eduvy CRM is an admissions CRM for Indian colleges that manages student enquiries from first contact through enrolment. Its AVA AI caller contacts new leads, typically within about 60 seconds, and handles inbound calls 24/7. AVA supports Hindi, Tamil, Telugu, Kannada, Malayalam, Bengali, Gujarati, Punjabi, and English, including Hinglish code-switching. It answers using college-approved, in-date information and sends questions it cannot verify to a counsellor.

The platform gives leads a live score from 0–100, grouped into Hot, Warm, Mid, and Cold bands, and includes a going-cold radar. Campaign settings include lead selection, calling windows, retries, and budget caps, with DNC scrubbing before calls. WhatsApp templates are approved per college; messaging is opt-in gated and follows the 24-hour service window. Leads can come from Meta lead ads, CollegeDunia, or CSV uploads, and no ERP integration is required to launch. The phone-focused counsellor app includes lead and callback queues, offline sync, a pipeline, and grounded AI answers. Pricing is on request, quoted per institution after catalogue review.

Eduvy CRM combines calling, lead scoring, campaign controls, and WhatsApp workflows for college admissions. Colleges should review the quoted pricing and messaging requirements before choosing it.

Eduvy CRM is designed for Indian colleges managing student enquiries and admissions. Its counsellor app also suits counsellors handling lead and callback queues by phone.

Overview

Eduvy CRM is an admissions platform for Indian colleges that brings student enquiries, calling, messaging and enrolment workflows into one system. It suits admissions teams that want to automate first contact while keeping counsellors involved in conversations that need a verified answer. Its calling and lead-prioritisation tools are purposeful; the institution-specific quote and messaging compliance requirements make it a considered purchase rather than a plug-and-play choice.

Key features

AVA calls new leads, typically within about 60 seconds, and answers inbound calls around the clock. It supports Hindi, Tamil, Telugu, Kannada, Malayalam, Bengali, Gujarati, Punjabi and English, including natural Hinglish code-switching. That language range is useful for colleges serving varied communities, while answers grounded in college-approved, current information help keep routine responses aligned with institutional guidance. When AVA cannot verify an answer, it defers to a counsellor rather than guessing.

Lead scoring updates on a 0–100 scale and groups prospects as Hot, Warm, Mid or Cold. A going-cold radar gives teams another way to spot leads that may need follow-up, making the scoring most useful when counsellors need to sort a busy enquiry queue rather than treat every lead alike.

Campaign controls cover lead selection, calling windows, retries and budget caps; DNC scrubbing runs before calls. WhatsApp templates require approval for each college, messaging is opt-in gated, and use is subject to the 24-hour service window. Inbound WhatsApp conversations share context with calls, which can help preserve continuity across channels, but the consent and template rules are operational requirements, not optional conveniences.

Leads can come from Meta lead ads, CollegeDunia or CSV upload, and launch does not require ERP integration. That lowers the barrier for a college starting with those sources, though the listed intake routes may not suit teams whose lead flow depends on other systems. Application management, admissions workflows and a student portal are included.

The counsellor app is designed for phone use and provides lead and callback queues, offline sync, a pipeline and grounded AI answers. Its call retention is 90 days. The maker says data is encrypted, consent records are timestamped and tenant isolation is enforced at database row level. It also describes AI disclosure and consent capture, DND scrubbing and TRAI calling-hour windows, with DLT and knowledge-base launch gates. These safeguards matter for institutions using automated outreach, while the launch gates mean the calling setup has compliance prerequisites.

Pricing

Eduvy is paid, with custom pricing for its institutional plan, quoted per institution after catalogue review; per-call economics are shown in the product. The plan includes application management, admissions workflows and a student portal. Colleges should assess the quote against their expected call volume, since per-call economics make usage relevant to the purchase decision. No seat quota, trial length or renewal term is stated.

Platforms

Eduvy CRM is available on Android, iOS and the web. Its counsellor app is intended for phone use, with offline sync for work when connectivity is unavailable.

Who it's for

Eduvy is best suited to Indian colleges that handle substantial enquiry volumes across calls and WhatsApp, need multilingual first contact, and want counsellors to focus on leads with stronger intent or unresolved questions. Colleges that need a specific ERP integration, rely on lead sources beyond Meta lead ads, CollegeDunia and CSV, or want pricing before a catalogue review should weigh those needs before committing.

Pros and cons

Pros

• Fast, multilingual first contact: AVA typically calls new leads within about 60 seconds and supports nine named languages plus Hinglish code-switching.
• Escalation instead of unsupported answers: AVA draws on approved, in-date college facts and passes unverifiable questions to a counsellor.
• Actionable campaign controls: Calling windows, retries, budget caps and DNC scrubbing give admissions teams control over outreach.
• Low-friction launch for supported sources: Meta lead ads, CollegeDunia and CSV intake work without an ERP integration requirement.

Cons

• Pricing requires a quote: The institutional plan is priced per institution after catalogue review, so teams cannot judge the cost from a published rate alone.
• Messaging has guardrails: College-approved templates, opt-in and the 24-hour service window constrain WhatsApp outreach.
• Calling has launch prerequisites: DLT and a knowledge base are launch gates, adding setup work before automated calling can begin.
• Retention is bounded: The counsellor app states 90-day call retention, which may not fit teams seeking longer call histories.

Alternatives

For a broader comparison, see the Education CRM Software directory.

Choose OpenEduCat if a freemium option, a 15-day trial without a credit card, or self-hosted deployment matters more than Eduvy's admissions calling and WhatsApp workflows.

Neexa Education CRM is worth considering for a freemium option with a published Free plan; its 50 monthly credits and one-agent limit define a small starting point.

Consider Embark for a paid campus platform with Android, iOS and web access.

Ravenna Admissions is another paid admissions option, with Android, iOS, web and API platforms.

Choose CampusIRIS Admissions CRM if a published annual price and a broader ERP suite matter: its 0–250-student plan costs ₹39,999 a year and includes seven core modules and CRM suite tools.

Digistorm Apps is an alternative for schools seeking a custom-branded app with standard, premium and custom modules.

Consider Ether Enrol if a school-agreement model for subscription, implementation and related fees is a better fit.

Jenzabar Recruitment is another paid recruitment option.

Verdict

Indian colleges that need multilingual enquiry calling, lead prioritisation and coordinated WhatsApp follow-up should put Eduvy CRM on their shortlist. Its strongest case is the combination of rapid AI first contact with grounded counsellor escalation and campaign controls. Look elsewhere if you need a published price, longer call retention or a lead-source and integration setup outside the routes Eduvy supports.