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On the recordRead 8 Oct 202621 facts
Dotdigital
Dotdigital · London, United Kingdom · founded 1999
Plans and prices
Custom pricing
Priced on request
Pricing tailored to each customer
Read 8 Oct 2026 · dotdigital.com
On the record
- A/B testing
- Yesdotdigital.com · read 20 Sep 2026
- AI tools
- Dotdigital describes AI agents that build audience segments and draft on-brand messages, plus an MCP server for connecting AI tools to Dotdigital data.dotdigital.com · read 8 Oct 2026
- Automation
- Ready-made automation flows include welcome and birthday journeys, reminders, cart and browse abandonment triggers, back-in-stock notifications, and post-purchase journeys.dotdigital.com · read 8 Oct 2026
- Channels
- The platform supports campaigns across email, SMS, web, WhatsApp, social media, and other channels.dotdigital.com · read 8 Oct 2026
- Data hosting
- The platform is hosted on Microsoft Azure and Google Cloud Platform, with designated EU, US, and Australia regions described on the Trust Center page.dotdigital.com · read 8 Oct 2026
- Email automation
- Yesdotdigital.com · read 20 Sep 2026
- Integrations
- Dotdigital says it has over 200 integrations; examples listed include Adobe Commerce, BigCommerce, Shopify Plus, Salesforce, and Microsoft Dynamics 365.partners.dotdigital.com · read 8 Oct 2026
- Intended customers
- Dotdigital says organizations of all sizes and industries use its platform, including teams in commerce, charity, education, travel, media, and sports.dotdigital.com · read 8 Oct 2026
- Landing pages
- Yesdotdigital.com · read 20 Sep 2026
- Native integrations
- 200dotdigital.com · read 20 Sep 2026
- Onboarding and training
- Every customer receives a bespoke live training session as part of onboarding, and Academy content is included with every package.dotdigital.com · read 8 Oct 2026
- Personalization
- Campaigns can use behavioral, order, preference, and other customer data to personalize messages across email, web, and mobile.dotdigital.com · read 8 Oct 2026
- Pricing basis
- Pricing is tailored for each customer and calculated using the number of marketable contacts and planned message volume.dotdigital.com · read 8 Oct 2026
- Privacy compliance
- Dotdigital says it is certified against ISO 27701 and has GDPR-specific data processing agreements and EU Model Contract Clauses in place.dotdigital.com · read 8 Oct 2026
- Product
- Dotdigital brings customer data, campaign tools, and cross-channel activity together in one platform.dotdigital.com · read 8 Oct 2026
- Security
- Dotdigital says its information security management system is ISO 27001 certified and it is Cyber Essentials Plus certified.dotdigital.com · read 8 Oct 2026
- Audience segmentation
- Yesdotdigital.com · read 20 Sep 2026
- Support
- Customers can contact support through in-platform live chat 24/7, by phone during office hours, or by email.dotdigital.com · read 8 Oct 2026
