Best Customers.ai Alternatives in 2026
Updated
20 apps from chatbot builders ranked against Customers.ai on the same published basis.
- 1Customers.ai vs Amazon Lex
- 2Customers.ai vs Yellow.ai
- 3Customers.ai vs AiSensy
- 4Customers.ai vs Typebot
- 5Customers.ai vs AnyChat
- 6Customers.ai vs FwdSlash
- 7Customers.ai vs bruKNOW
- 8Customers.ai vs Conferbot
- 9Customers.ai vs Intercom
- 10Customers.ai vs Echo AI
- 11Customers.ai vs Ada
- 12Customers.ai vs Haptik
- 13Customers.ai vs UChat
- 14Customers.ai vs Desku AI Chatbot Builder
- 15Customers.ai vs Oracle Digital Assistant
- 16Customers.ai vs Microsoft Copilot
- 17Customers.ai vs Zowie
- 18Customers.ai vs ChatMaxima
- 19Customers.ai vs Chakra Chat
- 20Customers.ai vs WATI
Customers.ai alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Amazon Lex | 9.7 | Free plan | $0.50/mo | Android, API, iOS, Web |
| 2 | Yellow.ai | 9.4 | Free plan | Free | Web, iOS, Android |
| 3 | AiSensy | 9.4 | Free plan | $6/mo | Android, API, iOS, Web |
| 4 | Typebot | 9.1 | Free plan | $39/mo | Web, iOS, Android |
| 5 | AnyChat | 9.1 | Free plan | $9/mo | Android, API, iOS, Web |
| 6 | FwdSlash | 9.0 | Free plan | $20/mo | Web, iOS, Android |
| 7 | bruKNOW | 9.0 | Free plan | BRL 28/mo | Web, iOS, Android |
| 8 | Conferbot | 9.0 | Free plan | $19/mo | Android, iOS |
| 9 | Intercom | 8.9 | No | $19/mo | Android, iOS, Web |
| 10 | Echo AI | 8.9 | Free plan | $25/mo | Web, iOS |
| 11 | Ada | 8.8 | No | — | Android, API, iOS, Web |
| 12 | Haptik | 8.8 | No | — | Android, API, iOS, Web |
| 13 | UChat | 8.8 | Free plan | Free | Web, iOS, Android |
| 14 | Desku AI Chatbot Builder | 8.8 | Free plan | $39/mo | Web, iOS, Android |
| 15 | Oracle Digital Assistant | 8.7 | No | — | Web, iOS, Android |
| 16 | Microsoft Copilot | 8.7 | Free plan | $8.33/mo | Web, Windows, Mac, iOS, Android |
| 17 | Zowie | 8.6 | No | — | Android, API, iOS, self-hosted, Web |
| 18 | ChatMaxima | 8.6 | No | $8.25/mo | Web, iOS, Android |
| 19 | Chakra Chat | 8.6 | Free plan | Free | Web, iOS, Android |
| 20 | WATI | 8.5 | No | — | Web, iOS, Android |
Make your app an alternative to Customers.ai
See the priceThe sponsored alternative slot on this page is labelled Sponsored.
Questions about Customers.ai alternatives
What is the best alternative to Customers.ai?
Amazon Lex, number 1 in chatbot builders with a score of 9.7 out of 10. The others here: Yellow.ai, AiSensy, Typebot and 16 more.
What is the best free alternative to Customers.ai?
Amazon Lex is the best-ranked alternative with a free plan. 13 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked mobile-first: a phone app alongside the web or desktop product, a free tier and the depth of its documentation.