ConsultStream

ConsultStream is a healthcare CRM for coordinating care and managing medical practices. It is intended for clinics, psychologists, physicians, and practices of different sizes, with access through web, Android, and iOS on computers, phones, or tablets. Providers can set recurring or date-specific availability and schedule across facilities and rooms, including appointments with multiple participants or overlapping bookings. Patients can request appointments through an online booking widget. The system keeps patient records, booking requests, appointment notes, and appointment history, and its scheduling page describes email reminders and appointment status notifications. Dashboards and reports summarize provider performance and facility statistics. Users can sync schedules with a Google account for access and real-time updates. The product also describes integrated telehealth and custom feature requests. ConsultStream states that it is GDPR- and HIPAA-compliant. Its privacy policy describes TLS protection for data in transit, salted one-way password hashes, and role-based access restricted to an organization. Pricing is free, with a free plan and free trial listed; the site also offers a start option without requiring a credit card.

ConsultStream combines practice scheduling, patient records, notifications, and reporting, with integrated telehealth and access on web and mobile platforms. Its upcoming dashboard features are not yet available, and the listing does not include a client portal.

It suits healthcare practices that need appointment coordination across providers, rooms, or facilities. Its listed platforms and Google calendar sync may also suit teams that want schedule access on computers or mobile devices.

ConsultStream is a healthcare CRM for clinics, psychologists, physicians, and other practices coordinating appointments and patient care. It is most suitable for organizations that need multi-facility scheduling, patient records, reminders, and telehealth in one system. Its free pricing makes it an appealing starting point, but practices needing a mature client-facing portal or the promised provider dashboard should look elsewhere.

Overview

ConsultStream brings core practice-management work into one CRM. Providers can define regular and day-specific availability, assign appointments to facilities and rooms, and handle overlapping bookings or visits with multiple participants. Patients can send appointment requests through an online booking widget, while staff retain booking requests, appointment notes, records, and appointment history in the same system.

The design is aimed at practices ranging from a small private office to a larger clinic. Multiple facilities, rooms, and provider schedules are supported, so the product is better suited to coordinated operations than to a single-provider calendar alone. Integrated telehealth extends its usefulness for remote care, although the absence of a client portal means patients do not get a dedicated area for ongoing self-service beyond the booking widget.

Key features

Scheduling and booking

Availability can be set by provider, day, facility, and room, giving administrators a practical way to prevent room conflicts and coordinate staff who work across locations. Multiple participants and overlapping appointments are supported, which matters for group sessions, consultations involving several clinicians, or shared resources. The booking widget lets patients request appointments online instead of relying entirely on staff phone or email handling.

Records, reminders, and reporting

ConsultStream keeps patient records alongside requests, notes, and appointment history, providing a continuous operational record for care teams. Email reminders and appointment-status notifications can reduce missed visits and keep patients informed as bookings change. Dashboards and reports cover provider performance and facility statistics, useful for managers comparing workloads or locations.

The provider dashboard and prioritized upcoming-appointments list are marked as coming soon. Practices that need those views immediately should not treat them as current capabilities.

Calendar, telehealth, and security

Google Calendar synchronization gives users schedule access and real-time updates in their Google account, which is helpful for clinicians already organizing work there. ConsultStream also includes integrated telehealth. Its privacy policy describes TLS encryption for data in transit, salted one-way password hashes, organization-restricted role-based access, and Amazon Web Services infrastructure in access-controlled data centers. The psychology-practice material states GDPR and HIPAA compliance. Customers can request custom-made features, a useful option when standard workflows do not fit.

Pricing

ConsultStream is offered as a free product with a free plan and a free trial. No paid tiers, seat allowances, quotas, renewal terms, or trial length are published, so practices should confirm any operational limits and how trial access transitions before committing their records and workflows. The site also offers a “Start for free” path without requiring a credit card.

With no stated paid upgrade, the free plan is the obvious fit for small practices evaluating digital scheduling or clinics that can operate within its published feature set. Larger organizations should verify capacity and support expectations, particularly when coordinating many providers and facilities.

Platforms

ConsultStream runs on Android, iOS, and the web. The service is described as accessible from computers, phones, and tablets, allowing clinicians and administrators to move between office and mobile work. Support is available through [email protected] and +1 415 231 3721.

Who it's for

Small private practices can use the free entry point for booking, records, reminders, and telehealth without adding a subscription line. Psychologists and physicians with several rooms or locations benefit more from the facility-aware scheduling model and shared availability controls. Larger clinics may find the reporting and role-based permissions useful, but should validate scale, account structure, and the still-forthcoming dashboard before standardizing on it.

Pros and cons

Pros

• Free access: A free plan and trial lower the barrier for practices moving from manual scheduling.
• Multi-resource scheduling: Provider, facility, room, participant, and overlapping-appointment support handles complex calendars.
• Connected workflow: Booking requests, records, notes, history, reminders, reporting, Google Calendar sync, and telehealth sit in one service.
• Mobile and web reach: Android, iOS, and browser access suits distributed teams.
• Privacy controls: TLS, salted password hashing, role-based permissions, and organization boundaries provide a defined security foundation.

Cons

• No client portal: Patients do not receive a dedicated portal for ongoing interactions.
• Dashboard gaps: The provider dashboard and prioritized upcoming list are not yet available.

Alternatives

Choose PracticeRunner instead if you want a paid system with a 30-day free Starter period for one clinician and up to 10 active clients, plus Android, iOS, and web access.

Carepatron is the stronger fit when a freemium product with unlimited clients, 1GB storage, 1,000 appointments, and broader platform coverage is more important.

Consider Colib if usage-based pricing and a low-cost Starter plan with up to three admin accounts suit your operation.

Valant offers custom pricing shaped by practice size, provider count, workflows, and optional add-ons.

ClinicSource starts at $74.95 per month, with additional locations priced separately.

OctopusPro is a paid choice with a $36.25 monthly owner-operator Starter plan and a separate established-business admin-seat plan.

TherapyAppointment is another paid alternative with usage-priced electronic-claims and AI-notes add-ons.

Bravely suits solo users seeking a paid annual Solo plan with client records, appointments, billing, forms, storage, and Google integrations.

For a broader category comparison, see the Therapy Scheduling Software list.

Verdict

ConsultStream is a sensible first choice for healthcare practices that want free, cross-platform scheduling and records with multi-facility support, reminders, Google Calendar synchronization, and integrated telehealth. Its main reason to choose it is the breadth of core coordination tools without a published subscription price. Look elsewhere if a client portal, fully delivered provider dashboards, or clearly stated seat and usage limits are essential to your decision.