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TherapyAppointment
What it is
TherapyAppointment is an EMR and practice-management platform created for mental health therapists. Clinical tools include charting, integrated session notes, customizable forms, and HIPAA and SOAP templates. Its client portal supports automated intake, online scheduling, secure unlimited messaging, and client payments. Billing features include payment processing, automated billing, electronic claim filing, and ERA posting. The optional AI Notes add-on can draft progress notes, treatment plans, and session summaries from session transcriptions or voice recaps. Calendar connections include Google Calendar, iCal, and Outlook, though third-party calendar sync is view-only. There is no current phone app; a home-screen shortcut can open the responsive mobile website on iOS or Android. The maker says customer content has at least one layer of AES-256 encryption and network traffic is encrypted, with systems in United States AWS data centers. A solo plan for up to 10 booked sessions costs $10 a month after the first 30 days. There is no free plan, but a 30-day trial is offered. Plans are month-to-month, and pricing tiers do not automatically decrease after a practice moves to a higher booked-session tier.
For and against
For
- Charting, session notes, and customizable forms
- Client portal supports intake, scheduling, and messaging
- Offers electronic claims and ERA posting
- 30-day trial and free live support
Against
- No current phone app
- Third-party calendar sync is view-only
- Pricing tiers do not automatically decrease after advancing
The verdict
TherapyAppointment combines clinical records, client access, and billing tools for mental health practices. Consider its session-based pricing tiers and the lack of a dedicated phone app before choosing it.
Who it suits
It is designed for solo and group mental health practices, as well as eligible education and nonprofit organizations. Therapists seeking clinical, client-portal, and billing tools in one platform may find it relevant.
Plans and prices
Electronic insurance claims add-on
Usage-based add-on
Read 5 Oct 2026 · therapyappointment.com
AI Notes add-on
Usage-based add-on
Read 5 Oct 2026 · therapyappointment.com
Integrated payment processing add-on
Transaction fee
Read 5 Oct 2026 · therapyappointment.com
Integrated Zoom add-on
Requires customer's Zoom license
Read 5 Oct 2026 · therapyappointment.com
Solo Practice (0–10 booked sessions)
Up to 10 booked sessions per month · tier does not automatically decrease after moving up
Read 5 Oct 2026 · therapyappointment.com
TA Integrated Telehealth add-on
Provider subscription
Read 5 Oct 2026 · therapyappointment.com
Solo Practice (11–39 booked sessions)
11–39 booked sessions per month · tier does not automatically decrease after moving up
Read 5 Oct 2026 · therapyappointment.com
Group Practice
Unlimited sessions · $39/mo per additional clinician · page also lists +$10/mo if under 11 appointments
Read 5 Oct 2026 · therapyappointment.com
Solo Practice (40+ booked sessions)
40 or more booked sessions per month · standard rate
Read 5 Oct 2026 · therapyappointment.com
On the record
- Account controls
- Practice owners can configure options including automatic sign-out, required multi-factor authentication, and automatic disabling of accounts after 90 days of inactivity.support.therapyappointment.com · read 5 Oct 2026
- AI notes
- The optional AI Notes add-on can draft progress notes, treatment plans, and session summaries from session transcriptions or voice recaps.therapyappointment.com · read 5 Oct 2026
- Billing and insurance
- Billing tools include integrated payment processing, automated billing, electronic claim filing, and ERA posting.therapyappointment.com · read 5 Oct 2026
- Calendar integrations
- Calendar connections include Google Calendar, iCal, and Outlook, and the maker describes third-party calendar sync as view-only.therapyappointment.com · read 5 Oct 2026
- Client portal
- The client portal supports automated intake, online scheduling, secure unlimited client messaging, and client payments.therapyappointment.com · read 5 Oct 2026
- Clinical tools
- Its clinical tools include charting, integrated session notes, customizable forms, and free HIPAA and SOAP templates.therapyappointment.com · read 5 Oct 2026
- Company history
- The company says psychologist Bill Whitehead founded TherapyAppointment in the late 1990s after developing practice software for his own private practice.therapyappointment.com · read 5 Oct 2026
- Intended users
- The maker presents the platform for solo practices, group practices, and eligible education and nonprofit organizations.therapyappointment.com · read 5 Oct 2026
- Mobile access
- There is no current phone app; users can add a home-screen shortcut that opens the responsive mobile website on iOS or Android.support.therapyappointment.com · read 5 Oct 2026
- Pricing limit
- Pricing tiers do not automatically move down after a practice advances to a higher booked-session tier, and the maker says plans are month-to-month with no contract.therapyappointment.com · read 5 Oct 2026
- Purpose
- TherapyAppointment is an all-in-one EMR and practice-management platform created for mental health therapists.therapyappointment.com · read 5 Oct 2026
- Security
- The maker says customer content has at least one layer of AES-256 encryption, network traffic is encrypted, and systems use AWS data centers in the United States.support.therapyappointment.com · read 5 Oct 2026
- Support
- The maker offers free live support and onboarding assistance, and says more than 87% of customer emails receive a response within 30 minutes during business hours.therapyappointment.com · read 5 Oct 2026
