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Checkout.com

London, United Kingdom

What it is

Checkout.com provides businesses with payment services for accepting customer payments and disbursing funds. Its platform supports more than 150 processing currencies and local acquiring in over 50 countries. Payment options include major card schemes, direct debits, vouchers, digital wallets, and bank transfers, with support for recurring and marketplace payments. Businesses can connect through Flow, ecommerce plugins, Android and iOS SDKs, hosted payment pages, or an API; listed partners include Shopify, WooCommerce, BigCommerce, and Salesforce Commerce Cloud. Intelligent Acceptance uses an AI engine to optimize payments. Fraud Detection includes network intelligence, machine-learning risk scores, transaction rules, and allow and block lists, with advanced controls and analytics in its Pro tier. Checkout.com states that it is PCI DSS Level 1 compliant and its systems are ISO 27001 certified. Pricing is on request and tailored to business profile and risk category; the pricing page says there are no setup or account maintenance fees. Registered charities can receive free processing in countries where Checkout.com operates.

For and against

For

  • Supports more than 150 processing currencies.
  • Local acquiring capabilities span over 50 countries.
  • Supports recurring and marketplace payments.
  • Integration options include mobile SDKs and hosted pages.
  • Risk and fraud tools are included, per its pricing page.

Against

  • Tailored pricing is available on request.
  • Free processing is limited to registered charities in operating countries.

The verdict

Checkout.com brings payment acceptance, disbursements, and fraud tools into a service with multiple integration routes. Costs are tailored, while registered charities may qualify for free processing in supported countries.

Who it suits

Checkout.com suits businesses that need to accept payments or disburse funds across multiple methods and markets. Registered charities operating in supported countries can access free payment processing.

Plans and prices

Registered-charity processing

Free

Available only to registered charities in countries where Checkout.com operates

Registered charities

Free

Free payment processing in countries where Checkout.com operates

Custom tailored plan

Priced on request

Flat-rate or interchange++ options · no setup fees · no account-maintenance fees

Tailored pricing

Priced on request

Pricing based on business profile and risk category

Every plan, in full

On the record

API documentation
The developer documentation includes API references, integration guides, payment actions, 3-D Secure, wallets, bank transfers, direct debit, payouts, testing and risk-management topics.checkoutdocs.readme.io · read 20 Oct 2026
Company profile
LinkedIn lists Checkout.com as privately held, founded in 2012, headquartered in London and employing 1,001–5,000 people.gb.linkedin.com · read 20 Oct 2026
Disputes
The Disputes product supports chargeback prevention, evidence handling, dispute analytics and automated reconciliation through the dashboard and API.checkout.com · read 20 Oct 2026
Documentation support
Checkout.com says all integration methods have technical documentation, an API reference, FAQs and a dedicated support team.checkout.com · read 20 Oct 2026
Face Authentication
Face Authentication verifies returning users with live video and facial matching for flows such as account recovery and re-onboarding.checkout.com · read 20 Oct 2026
Fraud Detection
Fraud Detection combines machine-learning risk scores, device data, velocity rules, allowlists and blocklists to identify suspicious transactions.checkout.com · read 20 Oct 2026
Fraud Detection pricing
The basic Fraud Detection version is free with preset configurations, while Fraud Detection Pro is a paid customizable version for larger merchants.checkout.com · read 20 Oct 2026
Fraud tools
Fraud Detection offers network intelligence, machine learning risk scores, transaction rules, and allow and block lists; a Pro tier adds advanced controls and analytics.checkout.com · read 2 Oct 2026
Funding history
Checkout.com raised $230 million in Series A financing in 2019 and $150 million in Series B financing in 2020, according to its company history.checkout.com · read 20 Oct 2026
Global processing
The platform supports more than 150 processing currencies and local acquiring in over 50 countries.checkout.com · read 20 Oct 2026
Identity Verification
Identity Verification uses video, AI document checks, liveness and face matching, covering more than 3,000 document types across 195 countries.checkout.com · read 20 Oct 2026
Integration options
Integration choices include Flow, ecommerce platform plugins, mobile SDKs for Android and iOS, and hosted payment pages.checkout.com · read 2 Oct 2026
Integration support
Checkout.com says its Solution Engineering team guides customers through integration and provides live monitoring after launch.support.checkout.com · read 2 Oct 2026
Intelligent Acceptance
Its Intelligent Acceptance product uses an AI engine to optimize payments for higher conversion and revenue capture.checkout.com · read 20 Oct 2026
Legal company name
Crunchbase lists the legal name as Checkout Ltd and identifies Guillaume Pousaz as founder.crunchbase.com · read 20 Oct 2026
Limit: local coverage and dashboard
TrustRadius reviewers request broader local payment-method coverage, more domestic settlement locations and richer dashboard analytics.trustradius.com · read 20 Oct 2026
Limit: missing capabilities
G2's comparison page groups recurring complaints around customer support, ease of use, limited features and missing features.g2.com · read 20 Oct 2026
Limit: negative service experiences
Trustpilot reviewers report difficult onboarding, delayed responses, failed payment experiences and disputes over charges.trustpilot.com · read 20 Oct 2026

The review

Overview

Checkout.com is a payment service for businesses that need to accept customer payments and disburse funds across markets and channels. It suits companies with complex or international payment operations better than merchants seeking a plainly priced, self-serve option. Its broad payment reach and integration routes are strengths; tailored pricing makes cost comparison less direct.

Key features

Payment acceptance and reach

Checkout.com supports more than 150 processing currencies and local acquiring in over 50 countries. Alongside major card schemes, it accepts direct debits, vouchers, digital wallets and bank transfers, and supports recurring and marketplace payments. That mix can help businesses accommodate different customer preferences and payment flows across markets; a smaller merchant with a single, simple checkout may not need this breadth.

Optimization and fraud controls

Intelligent Acceptance uses an AI engine to optimize payments, aiming to increase conversions and captured revenue. Fraud Detection combines network intelligence, machine-learning risk scores, transaction rules, and allow and block lists. Its Pro tier adds advanced controls and analytics, which may suit teams that need more control over fraud workflows, though those additional capabilities are not described as part of the base offering.

Integration and operations

Businesses can integrate through Flow, ecommerce platform plugins, mobile SDKs for Android and iOS, or hosted payment pages. The partner directory includes Shopify, WooCommerce, BigCommerce and Salesforce Commerce Cloud. Solution Engineering guides integration and provides live monitoring after launch, while merchant support covers technical issues and strategic advice. The Dashboard AI agent is available 24/7. This range can accommodate different technical setups, but the service is built for businesses and does not read as a lightweight consumer payment app.

Security

Checkout.com states that it is PCI DSS Level 1 compliant and that its systems are ISO 27001 certified. Those credentials are relevant to businesses evaluating payment security, but they do not replace assessing fit with a company’s own compliance and risk requirements.

Pricing

Checkout.com uses paid, tailored pricing based on a business profile and risk category. It says there are no setup fees or account maintenance fees, and that risk and fraud management tools are included. That structure may suit businesses whose payment needs merit a tailored arrangement, but it makes published cost comparison difficult.

  • Registered charities: free. Free payment processing is available in countries where Checkout.com operates, making this the clearest fit for eligible charities in supported markets.
  • Tailored pricing: Custom pricing based on business profile and risk category. Businesses outside the charity offer should expect to discuss pricing rather than choose from a published rate.

The free charity offer is not a general free plan for other businesses. No usage quotas or seat limits are stated for either plan.

Platforms

Checkout.com supports Android, iOS, web and API integrations. Mobile SDKs are available for Android and iOS, with plugins and hosted payment pages among the other integration options.

Who it's for

Checkout.com is best suited to businesses that need multi-market payment acceptance, local acquiring, recurring or marketplace payments, and integration choices that fit an existing commerce operation. Businesses seeking transparent, fixed pricing or a basic single-market checkout should compare alternatives before committing.

Pros and cons

  • Pro: Support for more than 150 processing currencies and local acquiring in over 50 countries serves businesses with cross-border payment needs.
  • Pro: Cards, bank transfers, wallets, vouchers and direct debits, plus recurring and marketplace payments, cover varied payment flows.
  • Pro: Multiple integration paths, integration guidance and post-launch live monitoring give businesses options beyond a single API route.
  • Con: Custom pricing based on business profile and risk category makes it harder to compare expected costs upfront.
  • Con: Free processing is limited to registered charities in countries where Checkout.com operates, rather than being a general free option.

Alternatives

Airwallex Payments is worth comparing for businesses that want a freemium option with an Explore plan at no cost, alongside payment processing fees. Paybyrd may suit businesses looking for an Essential plan billed per online card transaction, with up to €80K per month and no monthly fee. For platforms that want Stripe to set and collect processing fees from connected accounts, consider Stripe Connect, whose described plan has no fees for the platform.

PayPal Multiparty Payments is another option to compare; its platform or marketplace requires approval. Xendit offers XenPlatform at $7,500 a month, with separate setup and sub-account fees. Razorpay Route has a Standard Plan with a 0.1% transfer add-on charge as a limited-time offer, while standard Payment Gateway pricing also applies.

Trustap Marketplace Solution may appeal to buyers who prefer a published Basic plan at $50 a month, with a $249 onboarding fee and variable and fixed charges. Cashfree Easy Split is another marketplace option, with Standard Pricing charged at 0.2% - 0.25% on order value per transaction, plus standard collection charges.

For buyers comparing by use case, the Marketplace Payment Platforms, Embedded Payments Platforms, Payment Facilitation Platforms, Hosted Checkout Software, Payment Link Software and Cross-Border Payment Platforms lists offer broader categories to explore.

Verdict

Choose Checkout.com if your business needs broad international payment reach, multiple payment methods and flexible integration routes, especially for recurring or marketplace payments. Its main advantage is that scope; its main drawback is custom pricing, so businesses that need predictable published rates should look elsewhere.

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