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Checkout.com
London, United Kingdom
What it is
Checkout.com provides businesses with payment services for accepting customer payments and disbursing funds. Its platform supports more than 150 processing currencies and local acquiring in over 50 countries. Payment options include major card schemes, direct debits, vouchers, digital wallets, and bank transfers, with support for recurring and marketplace payments. Businesses can connect through Flow, ecommerce plugins, Android and iOS SDKs, hosted payment pages, or an API; listed partners include Shopify, WooCommerce, BigCommerce, and Salesforce Commerce Cloud. Intelligent Acceptance uses an AI engine to optimize payments. Fraud Detection includes network intelligence, machine-learning risk scores, transaction rules, and allow and block lists, with advanced controls and analytics in its Pro tier. Checkout.com states that it is PCI DSS Level 1 compliant and its systems are ISO 27001 certified. Pricing is on request and tailored to business profile and risk category; the pricing page says there are no setup or account maintenance fees. Registered charities can receive free processing in countries where Checkout.com operates.
For and against
For
- Supports more than 150 processing currencies.
- Local acquiring capabilities span over 50 countries.
- Supports recurring and marketplace payments.
- Integration options include mobile SDKs and hosted pages.
- Risk and fraud tools are included, per its pricing page.
Against
- Tailored pricing is available on request.
- Free processing is limited to registered charities in operating countries.
The verdict
Checkout.com brings payment acceptance, disbursements, and fraud tools into a service with multiple integration routes. Costs are tailored, while registered charities may qualify for free processing in supported countries.
Who it suits
Checkout.com suits businesses that need to accept payments or disburse funds across multiple methods and markets. Registered charities operating in supported countries can access free payment processing.
Plans and prices
Registered-charity processing
Available only to registered charities in countries where Checkout.com operates
Read 20 Oct 2026 · checkout.com
Registered charities
Free payment processing in countries where Checkout.com operates
Read 2 Oct 2026 · checkout.com
Custom tailored plan
Flat-rate or interchange++ options · no setup fees · no account-maintenance fees
Read 20 Oct 2026 · checkout.com
Tailored pricing
Pricing based on business profile and risk category
Read 2 Oct 2026 · checkout.com
On the record
- API documentation
- The developer documentation includes API references, integration guides, payment actions, 3-D Secure, wallets, bank transfers, direct debit, payouts, testing and risk-management topics.checkoutdocs.readme.io · read 20 Oct 2026
- Company profile
- LinkedIn lists Checkout.com as privately held, founded in 2012, headquartered in London and employing 1,001–5,000 people.gb.linkedin.com · read 20 Oct 2026
- Disputes
- The Disputes product supports chargeback prevention, evidence handling, dispute analytics and automated reconciliation through the dashboard and API.checkout.com · read 20 Oct 2026
- Documentation support
- Checkout.com says all integration methods have technical documentation, an API reference, FAQs and a dedicated support team.checkout.com · read 20 Oct 2026
- Face Authentication
- Face Authentication verifies returning users with live video and facial matching for flows such as account recovery and re-onboarding.checkout.com · read 20 Oct 2026
- Fraud Detection
- Fraud Detection combines machine-learning risk scores, device data, velocity rules, allowlists and blocklists to identify suspicious transactions.checkout.com · read 20 Oct 2026
- Fraud Detection pricing
- The basic Fraud Detection version is free with preset configurations, while Fraud Detection Pro is a paid customizable version for larger merchants.checkout.com · read 20 Oct 2026
- Fraud tools
- Fraud Detection offers network intelligence, machine learning risk scores, transaction rules, and allow and block lists; a Pro tier adds advanced controls and analytics.checkout.com · read 2 Oct 2026
- Funding history
- Checkout.com raised $230 million in Series A financing in 2019 and $150 million in Series B financing in 2020, according to its company history.checkout.com · read 20 Oct 2026
- Global processing
- The platform supports more than 150 processing currencies and local acquiring in over 50 countries.checkout.com · read 20 Oct 2026
- Identity Verification
- Identity Verification uses video, AI document checks, liveness and face matching, covering more than 3,000 document types across 195 countries.checkout.com · read 20 Oct 2026
- Integration options
- Integration choices include Flow, ecommerce platform plugins, mobile SDKs for Android and iOS, and hosted payment pages.checkout.com · read 2 Oct 2026
- Integration support
- Checkout.com says its Solution Engineering team guides customers through integration and provides live monitoring after launch.support.checkout.com · read 2 Oct 2026
- Intelligent Acceptance
- Its Intelligent Acceptance product uses an AI engine to optimize payments for higher conversion and revenue capture.checkout.com · read 20 Oct 2026
- Legal company name
- Crunchbase lists the legal name as Checkout Ltd and identifies Guillaume Pousaz as founder.crunchbase.com · read 20 Oct 2026
- Limit: local coverage and dashboard
- TrustRadius reviewers request broader local payment-method coverage, more domestic settlement locations and richer dashboard analytics.trustradius.com · read 20 Oct 2026
- Limit: missing capabilities
- G2's comparison page groups recurring complaints around customer support, ease of use, limited features and missing features.g2.com · read 20 Oct 2026
- Limit: negative service experiences
- Trustpilot reviewers report difficult onboarding, delayed responses, failed payment experiences and disputes over charges.trustpilot.com · read 20 Oct 2026
The review
Overview
Checkout.com is a payment service for businesses that need to accept customer payments and disburse funds across markets and channels. It suits companies with complex or international payment operations better than merchants seeking a plainly priced, self-serve option. Its broad payment reach and integration routes are strengths; tailored pricing makes cost comparison less direct.
Key features
Payment acceptance and reach
Checkout.com supports more than 150 processing currencies and local acquiring in over 50 countries. Alongside major card schemes, it accepts direct debits, vouchers, digital wallets and bank transfers, and supports recurring and marketplace payments. That mix can help businesses accommodate different customer preferences and payment flows across markets; a smaller merchant with a single, simple checkout may not need this breadth.
Optimization and fraud controls
Intelligent Acceptance uses an AI engine to optimize payments, aiming to increase conversions and captured revenue. Fraud Detection combines network intelligence, machine-learning risk scores, transaction rules, and allow and block lists. Its Pro tier adds advanced controls and analytics, which may suit teams that need more control over fraud workflows, though those additional capabilities are not described as part of the base offering.
Integration and operations
Businesses can integrate through Flow, ecommerce platform plugins, mobile SDKs for Android and iOS, or hosted payment pages. The partner directory includes Shopify, WooCommerce, BigCommerce and Salesforce Commerce Cloud. Solution Engineering guides integration and provides live monitoring after launch, while merchant support covers technical issues and strategic advice. The Dashboard AI agent is available 24/7. This range can accommodate different technical setups, but the service is built for businesses and does not read as a lightweight consumer payment app.
Security
Checkout.com states that it is PCI DSS Level 1 compliant and that its systems are ISO 27001 certified. Those credentials are relevant to businesses evaluating payment security, but they do not replace assessing fit with a company’s own compliance and risk requirements.
Pricing
Checkout.com uses paid, tailored pricing based on a business profile and risk category. It says there are no setup fees or account maintenance fees, and that risk and fraud management tools are included. That structure may suit businesses whose payment needs merit a tailored arrangement, but it makes published cost comparison difficult.
- Registered charities: free. Free payment processing is available in countries where Checkout.com operates, making this the clearest fit for eligible charities in supported markets.
- Tailored pricing: Custom pricing based on business profile and risk category. Businesses outside the charity offer should expect to discuss pricing rather than choose from a published rate.
The free charity offer is not a general free plan for other businesses. No usage quotas or seat limits are stated for either plan.
Platforms
Checkout.com supports Android, iOS, web and API integrations. Mobile SDKs are available for Android and iOS, with plugins and hosted payment pages among the other integration options.
Who it's for
Checkout.com is best suited to businesses that need multi-market payment acceptance, local acquiring, recurring or marketplace payments, and integration choices that fit an existing commerce operation. Businesses seeking transparent, fixed pricing or a basic single-market checkout should compare alternatives before committing.
Pros and cons
- Pro: Support for more than 150 processing currencies and local acquiring in over 50 countries serves businesses with cross-border payment needs.
- Pro: Cards, bank transfers, wallets, vouchers and direct debits, plus recurring and marketplace payments, cover varied payment flows.
- Pro: Multiple integration paths, integration guidance and post-launch live monitoring give businesses options beyond a single API route.
- Con: Custom pricing based on business profile and risk category makes it harder to compare expected costs upfront.
- Con: Free processing is limited to registered charities in countries where Checkout.com operates, rather than being a general free option.
Alternatives
Airwallex Payments is worth comparing for businesses that want a freemium option with an Explore plan at no cost, alongside payment processing fees. Paybyrd may suit businesses looking for an Essential plan billed per online card transaction, with up to €80K per month and no monthly fee. For platforms that want Stripe to set and collect processing fees from connected accounts, consider Stripe Connect, whose described plan has no fees for the platform.
PayPal Multiparty Payments is another option to compare; its platform or marketplace requires approval. Xendit offers XenPlatform at $7,500 a month, with separate setup and sub-account fees. Razorpay Route has a Standard Plan with a 0.1% transfer add-on charge as a limited-time offer, while standard Payment Gateway pricing also applies.
Trustap Marketplace Solution may appeal to buyers who prefer a published Basic plan at $50 a month, with a $249 onboarding fee and variable and fixed charges. Cashfree Easy Split is another marketplace option, with Standard Pricing charged at 0.2% - 0.25% on order value per transaction, plus standard collection charges.
For buyers comparing by use case, the Marketplace Payment Platforms, Embedded Payments Platforms, Payment Facilitation Platforms, Hosted Checkout Software, Payment Link Software and Cross-Border Payment Platforms lists offer broader categories to explore.
Verdict
Choose Checkout.com if your business needs broad international payment reach, multiple payment methods and flexible integration routes, especially for recurring or marketplace payments. Its main advantage is that scope; its main drawback is custom pricing, so businesses that need predictable published rates should look elsewhere.