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Trustap Marketplace Solution

Cork, Ireland

What it is

Trustap Marketplace Solution combines payment holding, fulfillment tracking, dispute handling, and fraud checks for marketplaces. It holds a buyer’s payment until delivery and the buyer’s inspection and approval. Trustap says its support team mediates disputes globally, while automated detection and expert review address suspicious transactions before money is released. The product is presented for classified, automotive, non-transactional, B2B, and digital marketplaces. It supports shipped goods with tracking and digital assets such as domain names and online accounts. Marketplaces can integrate through an API; after signup, Trustap provides sandbox credentials and says its solutions team helps with implementation. Guides cover WooCommerce, Shopify, and DealerOn. Trustap lists Stripe for payment processing and Amazon plus more than 640 carriers for fulfillment. Its pricing starts at $50/mo; the Basic plan is $50 a month, with a $249 onboarding fee and transaction charges of 5% plus $0.40. Core is $249 a month and Premium is $499 a month, each with no onboarding fee. The solution is available on Android, iOS, and web, with API access.

For and against

For

  • Payment held until buyer inspection and approval.
  • Supports shipped goods and digital asset transfers.
  • API guides cover WooCommerce, Shopify, and DealerOn.
  • Lists cards, bank transfers, and mobile wallet methods.
  • Fraud checks and dispute resolution are included.

Against

  • No free plan is listed.
  • Basic includes a $249 onboarding fee.
  • Basic transaction charges are 5% plus $0.40.
  • API implementation requires signup for sandbox credentials.

The verdict

Trustap brings transaction safeguards and delivery tracking together for several marketplace models. Its Basic plan starts at $50/mo, with onboarding and transaction charges to consider.

Who it suits

It suits marketplace operators seeking payment protection and fulfillment tools across physical and digital transactions. The listed marketplace types include classified, automotive, B2B, and digital services.

Plans and prices

Basic

$50a month

Secure Payment Holding · Protect Your Purchase · Dispute Resolution · Fraud Detection and Prevention

Core

$249a month

Flexible Transaction Models · Integration Support · Support Plus · Chargeback Resolve

Premium

$499a month

Priority Support · Profit Scale · Support Plus Pro · Flexible Transaction Models

Every plan, in full

On the record

API integration
After signup, Trustap provides sandbox API credentials and says its solutions team supports implementation step by step.trustap.com · read 29 Sep 2026
Availability
The marketplace page lists account registration in countries across Europe, North America, Oceania, and Asia.trustap.com · read 29 Sep 2026
Digital and shipped goods
Trustap supports transfers of digital assets such as domain names and online accounts, as well as shipped items with integrated tracking.trustap.com · read 29 Sep 2026
Disputes
Trustap says its 24/7 support team mediates and resolves disputes globally on the marketplace’s behalf.trustap.com · read 29 Sep 2026
Documented integrations
Trustap’s API documentation links to integration guides for WooCommerce, Shopify, and DealerOn.docs.trustap.com · read 29 Sep 2026
Fraud detection
Automated fraud detection and expert analysis address suspicious transactions before funds are released.trustap.com · read 29 Sep 2026
Marketplace payments
Trustap combines payments, fulfillment tracking, dispute resolution, and fraud protection for marketplaces.trustap.com · read 29 Sep 2026
Payment and fulfillment partners
Trustap says it integrates with Stripe for payment processing and Amazon and more than 640 carriers for fulfillment.trustap.com · read 29 Sep 2026
Security certification
Trustap’s site displays an ISO 27001 certification mark.trustap.com · read 29 Sep 2026
Supported marketplaces
The solution is presented for classified, automotive, non-transactional, B2B, and digital marketplaces.trustap.com · read 29 Sep 2026
Support tiers
The pricing page lists Integration Support and Support Plus on Core, and Priority Support and Support Plus Pro on Premium.trustap.com · read 29 Sep 2026
Tax compliance
Trustap states that it is compliant with DAC7 and supports integration with tax tools such as Avalara.trustap.com · read 29 Sep 2026
Transaction protection
Trustap holds the buyer’s payment until the item is delivered and the buyer has inspected and approved it.trustap.com · read 29 Sep 2026

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