AvePoint Cloud Backup

AvePoint Cloud Backup automates backup and recovery for cloud services, with support for restoring data after ransomware attacks or configuration errors. Listed workloads include Microsoft 365, Salesforce, Dynamics 365, Google Workspace, Azure, Power Platform, Microsoft Entra ID, and other SaaS applications. Recovery options include data export, cross-tenant restores, and item-level restore, with destinations such as AvePoint storage, cloud storage, or FTP/SFTP-compatible locations. The product supports app-aware recovery of configurations, versions, and permissions. AvePoint says storage and retention are unlimited, and lists encryption, immutability, logical air-gapping, and ransomware detection. Microsoft 365 coverage includes Teams, SharePoint, Exchange, Viva Engage, Planner, Project Online, and Power Platform. Salesforce records and metadata can be backed up up to four times a day; Google Workspace coverage includes Gmail, Drive, Shared Drives, Contacts, and Calendars. The cloud-deployed product is paid, with pricing on request. SaaS purchases include 24/7 Global Premium Support by phone, chatbot, and online portal. AvePoint was founded in 2001 and is headquartered in Jersey City, New Jersey.

AvePoint Cloud Backup brings backup and recovery features together across a range of cloud workloads, with several restore options and stated security controls. Prospective customers will need to request pricing and confirm which workloads and destinations fit their needs.

AvePoint Cloud Backup may suit cloud service administrators, security executives, and end users responsible for protecting supported services. AvePoint also promotes multi-tenant management for managed service providers.

Overview

AvePoint Cloud Backup is a cloud service for backing up and restoring business data across SaaS platforms and cloud workloads. It is best suited to organizations protecting several services, especially Microsoft-centered environments. Broad coverage and recovery controls are its strongest case; buyers seeking a clear upfront cost or protection for only one small workload may prefer a narrower option.

Key features

Coverage includes Microsoft 365, Salesforce, Dynamics 365, Google Workspace, Azure, Power Platform, Microsoft Entra ID and other SaaS applications. That breadth can simplify protection across a mixed cloud estate, but could be more than a single-service team needs. Microsoft 365 coverage reaches Teams, SharePoint, Exchange, Viva Engage, Planner, Project Online and Power Platform.

Backups run multiple times daily, with item-level restore, data export and cross-tenant recovery. App-aware recovery can restore configurations, versions and permissions as well as data, which matters when an incident affects how a service is set up or who can access it. Storage destinations include AvePoint storage, cloud and FTP/SFTP-compatible destinations.

AvePoint says backup storage and retention are unlimited. Ransomware detection helps identify suspicious activity, while encryption, immutability and logical air-gapping provide additional safeguards for backup copies. The Microsoft 365 offering also supports Bring Your Own Storage and Bring Your Own Key. These controls suit organizations with demanding recovery and security requirements, though buyers should confirm how the options apply to their workloads.

Workload-specific coverage adds useful detail: Salesforce can back up records and metadata up to four times daily and retain copies outside Salesforce; Google Workspace protection covers Gmail, Drive, Shared Drives, Contacts and Calendars, with granular or bulk restore. AvePoint lists ISO 27001:2022 and ISO 27017:2015 certifications; the ISO 27017 scope includes its SaaS services and solutions. SaaS purchases include 24/7 Global Premium Support by phone, chatbot and online portal.

Pricing

AvePoint Cloud Backup: custom pricing, with pricing requested from AvePoint. This paid plan is the fit for organizations that need the product’s cloud workload coverage, frequent backups and restore options, but the lack of a published price makes budget comparison difficult before contacting the vendor. No separate cheaper tier or plan-level quota is established. Support is included with SaaS purchases.

Platforms

AvePoint Cloud Backup is a cloud deployment, with Android, iOS and web platforms. Its workload coverage spans multiple cloud services, so buyers should match the specific services they need protected to the product’s offering.

Who it's for

The product is aimed at cloud service administrators, security executives and end users, and AvePoint also promotes multi-tenant management for managed service providers. It is a stronger fit for organizations responsible for several cloud workloads, where broad coverage and app-aware recovery can matter across teams. A buyer looking only for straightforward protection of one service should weigh that breadth against the custom-pricing sales process.

Pros and cons

• Pros: Broad coverage across Microsoft, Salesforce, Google and other cloud workloads can reduce the need to manage separate backup products.
• Pros: Item-level and cross-tenant recovery, data export, and restoration of configurations, versions and permissions give teams options beyond restoring files alone.
• Pros: Unlimited stated storage and retention, ransomware detection, and security controls support organizations with extensive recovery requirements.
• Pros: 24/7 Global Premium Support is included with SaaS purchases, with phone, chatbot and portal access.
• Cons: Custom pricing requires a vendor request, making costs harder to compare before a sales conversation.
• Cons: Its wide workload scope may be unnecessary for teams protecting only one modest cloud service.

Alternatives

For a free, self-hosted open-source option with file and image backups, consider UrBackup. Choose Acronis Cyber Disaster Recovery Cloud instead if you need a product with a free trial and pay-as-you-go disaster-recovery cloud storage and compute. Bacula Enterprise is another paid option with annual subscriptions priced by secured endpoint count and support response time.

Amazon CloudWatch RUM has usage-based pricing. For Mac-only backup with a free plan limited to one backup job and no direct object-storage backup, consider Veeam Agent for Mac. Amanda is a free, open-source option provided as-is. MSP360 Backup offers a free personal workstation plan with file and image backup and forum support. Storware Backup & Recovery has a free license without technical support and a 60-day trial for up to 20 virtual environments.

Browse Backup and Disaster Recovery Software, Microsoft 365 Backup Software, Email Backup Software, Records Management Software, SaaS Backup Software and Google Workspace Backup Software for more options.

Verdict

AvePoint Cloud Backup is a strong choice for organizations that need to protect several cloud workloads and want granular, app-aware recovery backed by stated security controls. Its breadth and included premium support are persuasive; custom pricing is the main reason to look elsewhere, particularly for teams with a single workload or a firm need to compare costs upfront.