- Home
- AI IT Agents
- TierZero
On the recordRead 3 Oct 202612 facts
TierZero
Plans and prices
Starter
$75a month, billed yearly
75 credits per user · Up to 15 users · 90-day data retention · Coding agent integration
Read 3 Oct 2026 · tierzero.ai
Pro
$100a month, billed yearly
80 credits per user · Unlimited users · 365-day data retention · Coding agent integration
Read 3 Oct 2026 · tierzero.ai
Enterprise
Priced on request
120 credits per user, pooled account credits · Unlimited users · 2-year data retention · Coding agent integration
Read 3 Oct 2026 · tierzero.ai
On the record
- Access controls
- TierZero lists SSO/SAML, role-based access, full audit logs, and optional zero data retention.tierzero.ai · read 3 Oct 2026
- Alert agent
- The Alert Agent investigates alerts, flags noisy ones, groups related alerts, and escalates with impact and severity context.tierzero.ai · read 3 Oct 2026
- Audience
- TierZero says it works with regulated industries including fintech, healthcare, and crypto.tierzero.ai · read 3 Oct 2026
- Credits
- The pricing page says credit cost varies by request complexity and credits are pooled across the organization only on Enterprise.tierzero.ai · read 3 Oct 2026
- Deployment
- The Enterprise page says TierZero can be deployed in the cloud or in a customer AWS or GCP environment via Terraform.tierzero.ai · read 3 Oct 2026
- Incident agent
- The Incident Agent scans logs, traces, metrics, deploys, and code to investigate incidents, recommend fixes for approval, and generate postmortems.tierzero.ai · read 3 Oct 2026
- Integrations
- The pricing page lists integrations including Datadog, New Relic, Grafana Cloud, LangSmith, GitHub, Confluence, Notion, Buildkite, GitHub Actions, CircleCI, Cloudflare, Temporal, and Databricks.tierzero.ai · read 3 Oct 2026
- Internal support
- The Internal Support Agent responds to engineering questions in Slack and can investigate live systems, including build logs, infrastructure, and recent commits.tierzero.ai · read 3 Oct 2026
- Product
- TierZero describes itself as an AI production agent platform that investigates incidents, triages alerts, answers engineering questions, fixes CI/CD failures, and executes remediation.tierzero.ai · read 3 Oct 2026
- Security
- TierZero states it is SOC 2 Type II certified and GDPR compliant, and that data is encrypted in transit and at rest.tierzero.ai · read 3 Oct 2026
- Support
- The Enterprise page lists 24/7 priority support through a dedicated Slack channel.tierzero.ai · read 3 Oct 2026
- Trial
- The signup page offers a 30-day free trial and says there is no charge at signup.tierzero.ai · read 3 Oct 2026
