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7shifts

7shifts · Saskatoon, Saskatchewan, Canada · founded 2014

What it is

7shifts is a restaurant HR platform for managing teams from hiring through retention. Its scheduling tools include drag-and-drop calendars, auto-scheduling based on staff availability and labor targets, shift swaps, time-off management, and open-shift management. Hiring features cover job postings, applicant tracking, and onboarding documents; training tools include courses, quizzes, and progress tracking. The platform also lists payroll, tip management, automatic wage and tip calculations, and earned wage access. Restaurant POS integrations named by 7shifts include Toast, Square, Clover, Lightspeed, and TouchBistro, and a Partner API is available for integrations. It runs on Android, iOS, and the web. Listed minimum desktop operating systems are Windows 10 and macOS 12 Monterey. The free Comp plan allows 15 employees at one location. Essentials, Premium, and Pro are listed without prices, and a 14-day trial is available. 7shifts says it serves restaurant administrators, managers, and employees, from single-location independents to multi-location groups.

For and against

For

  • Auto-scheduling considers availability and labor targets
  • Supports shift swaps, time off, and open shifts
  • Includes hiring, onboarding, and training tools
  • Lists payroll and tip management features
  • Available on Android, iOS, and the web

Against

  • Free Comp plan is limited to 15 employees
  • Free Comp plan allows one location
  • Other listed plans have no prices shown

The verdict

7shifts covers restaurant scheduling alongside hiring, training, payroll, and tip management. Its free Comp plan is limited to 15 employees at one location; the other named plans do not list prices.

Who it suits

7shifts suits restaurant administrators, managers, and employees coordinating staffing and operations. Its stated customer range includes single-location independents and multi-location groups.

Plans and prices

Comp

Free

Basic scheduling, availability and time-off requests · One-way announcements · One location, up to 15 employees · Employee Training not included

Premium (up to 30 employees)

$149.99a month

Employee Training with AI course builder · 7shifts Payroll (US only, +$6 per employee paid) · Tip Management and Task Management · Unlimited employees

Premium (31+ employees)

$199.99a month

Employee Training with AI course builder · 7shifts Payroll (US only, +$6 per employee paid) · Employee Onboarding (US only) · Unlimited employees

Essentials

$39.99a month, billed yearly

up to 30 employees · advanced scheduling · team messaging · basic time clocking

7shifts Payroll add-on

$39.99a month

unlimited regular/off-cycle runs · direct deposit · tax forms

Pro

$79.99a month, billed yearly

up to 60 employees · PTO accruals · labor compliance and cost tools · Manager Log Book

Premium

$134.99a month, billed yearly

unlimited employees · payroll · tip management · task management

Every plan, in full

On the record

API access
The site links to a Partner API for integrations.7shifts.com · read 30 Sep 2026
API authentication
Admins create bearer access tokens in Company Settings > Developer Tools; legacy API-key authentication is deprecated.kb.7shifts.com · read 14 Oct 2026
API limits
API access and OAuth integrations are restricted to certain subscription plans and depend on enabled account features.developers.7shifts.com · read 14 Oct 2026
Company facts
LinkedIn lists 7shifts as privately held, founded in 2014, headquartered in Saskatoon, Saskatchewan, with 201–500 employees.linkedin.com · read 14 Oct 2026
Company history
The company says it was founded by Jordan Boesch in 2014.7shifts.com · read 30 Sep 2026
Documentation and support
7shifts publishes a searchable knowledge base, developer documentation, Academy courses and support chat/contact channels.7shifts.com · read 14 Oct 2026
Free trial
The site offers a 14-day free trial with no credit card required.7shifts.com · read 30 Sep 2026
Funding
CB Insights lists 7shifts as a Series C company with total reported funding of $121.86 million.cbinsights.com · read 14 Oct 2026
Hiring and onboarding
The platform posts jobs, tracks applicants, supports digital onboarding, and stores signed documents and certifications.7shifts.com · read 14 Oct 2026
Hiring and training
The platform supports job posting, applicant tracking, onboarding documents, courses, quizzes, and training progress tracking.7shifts.com · read 30 Sep 2026
Integration benefits
POS connections import sales and labor data for forecasting, payroll imports and tip calculations; 7shifts claims 95% sales-forecast accuracy on its integrations page.7shifts.com · read 14 Oct 2026
Integrations
Listed POS integrations include Toast, Square, Lightspeed, GoTab, Clover, Revel, Qu POS, Cake, Bypass, Aloha and TouchBistro, alongside payroll and other tools.7shifts.com · read 14 Oct 2026
Labor compliance
Scheduling warnings cover overtime, labor-law exceptions, conflicts, unassigned shifts and minor restrictions, but warnings do not block publishing.kb.7shifts.com · read 14 Oct 2026
Legal name
Crunchbase identifies the legal entity as 7shifts Inc. and Jordan Boesch as founder and CEO.crunchbase.com · read 14 Oct 2026
Limit: billing
Software Advice reviewers describe unwanted continued subscriptions and difficulty obtaining refunds for unused service.softwareadvice.com · read 14 Oct 2026
Limit: documentation breadth
A TrustRadius reviewer requested broader training documentation, HR forms and more labor analytics in the mobile app.trustradius.com · read 14 Oct 2026
Limit: mobile usability
App Store reviewers report clunky interfaces, inconsistent notifications, payment-report controls that do not respond and frustrating account verification.apps.apple.com · read 14 Oct 2026
Limit: performance
Reviews mention slow loading, random logouts, server crashes, delayed notifications and occasional glitches.capterra.com · read 14 Oct 2026

The review

7shifts is a restaurant workforce platform that combines shift planning with hiring, training, payroll, and tip tools. It is best suited to restaurant teams that want to coordinate more than schedules, especially groups managing multiple locations. Its main trade-off is that the free plan is tightly capped, while the other named plans use custom pricing.

Overview

Built for restaurant administrators, managers, and employees, 7shifts spans staffing tasks from job posting and onboarding to payroll and tips. That breadth can reduce the need to handle each workforce function in a separate tool, but it may be more than a restaurant seeking only a basic rota needs. The company was founded by Jordan Boesch in 2014 and is headquartered in Saskatoon, Saskatchewan, Canada.

Key features

Scheduling and availability

Drag-and-drop calendars give managers a direct way to assemble schedules, while auto-scheduling uses employee availability and labor targets. Availability collection, time-off management, open-shift management, and shift swaps cover the recurring changes that make schedules difficult to maintain. The labor-target input is useful for planning, though it does not by itself establish how well a schedule fits a restaurant’s particular operating needs.

Hiring and training

Job posting and applicant tracking extend the platform into recruitment. Onboarding documents, courses, quizzes, and progress tracking then support staff setup and training. Restaurants looking to connect those stages with scheduling may find this broader scope useful; businesses that need only hiring or training tools may not need the combined platform.

Payroll, tips, and integrations

Payroll and tip management include automatic wage and tip calculations, as well as earned wage access. These capabilities bring compensation-related work alongside scheduling, although the plan details do not say which tiers include each feature. Named POS integrations include Toast, Square, Clover, Lightspeed, and TouchBistro, and a Partner API provides an integration route for partners. 7shifts says data is encrypted in transit with SSL/TLS 1.2 and at rest with AES 256, and describes PCI-DSS compliance and security audits.

Pricing

7shifts uses a freemium model and offers a 14-day trial. Comp is free at no cost, but it is limited to 15 employees at one location. That cap makes it a plausible starting point for a small single-site operation, not a fit for a larger workforce or a multi-location group.

Essentials has custom pricing and supports up to 30 employees across unlimited locations. It may suit a smaller team operating across sites, but the employee ceiling is a meaningful constraint. Premium and Pro also have custom pricing, with unlimited employees and locations; those are the named options for organizations that outgrow Essentials’ staff limit. The plan details do not distinguish Premium from Pro by feature, so a buyer cannot use those names alone to judge which tier fits. No renewal terms are given.

Platforms

7shifts has Android, iOS, and web access, plus API access. Its desktop requirements specify Windows 10 or macOS 12 Monterey as minimum operating systems. The mobile apps give staff and managers phone access, while the web version supports desktop use; the published minimums matter for organizations retaining older computers.

Who it's for

7shifts is a strong candidate for restaurants that want scheduling, hiring, employee development, payroll, and tip management under one roof, from independent single-location businesses to multi-location groups. Its free tier offers a bounded entry point for smaller single-site teams. Restaurants that need unlimited headcount or several locations will have to consider a custom-priced tier, and those wanting only straightforward scheduling may prefer a narrower option.

Pros and cons

  • Pros: Scheduling combines drag-and-drop planning with auto-scheduling based on availability and labor targets, reducing the need to treat schedule creation and staffing inputs as separate tasks.
  • Pros: Hiring, onboarding, courses, quizzes, payroll, and tip management extend coverage beyond shift planning for restaurants consolidating workforce operations.
  • Pros: Comp provides a free starting point for up to 15 employees at one location.
  • Cons: Comp’s employee and location caps rule it out for larger teams and multi-site operators.
  • Cons: Essentials stops at 30 employees, while the unlimited-employee Premium and Pro tiers have custom pricing.
  • Cons: Premium and Pro are not differentiated by the stated plan limits, making their relative fit unclear from those limits alone.

Alternatives

Sling is worth considering for a team that needs scheduling and time-off requests for up to 30 users on a free plan, along with available shifts, news sharing, long-term scheduling, and private messaging. Deputy is a paid option with no free plan and a free trial; its Lite plan starts at $5 a month, billed per user per month, with upfront or monthly installments and applicable taxes excluded. Planday has no free plan, offers a free trial, and starts with Starter at £2.99 a month, billed per user/month, with a five-user minimum and the option to upgrade or cancel anytime.

PAR Ordering uses paid pricing and directs buyers to contact PAR for a demo and pricing details. Push Scheduling is a paid alternative whose Signature plan includes team scheduling, POS integrations, labor forecasting, shift swapping, and real-time compliance alerts. Quinyx Workforce Management offers a tailored custom solution and asks businesses to contact Quinyx to discuss options; it has no free trial. Tanda combines HR, payroll, and workforce management in its All in One plan. When I Work is a paid option with a free trial; its Essentials plan costs $2.50 a month, billed per user/month, and includes unlimited users, auto scheduling, multi-week scheduling, and multi-location scheduling.

For category comparisons, browse Restaurant Scheduling Software, Restaurant Labor Management Software, Restaurant Tip Management Software, Employee Scheduling Software, Restaurant Management Software, or Calendar apps.

Verdict

Choose 7shifts if you run a restaurant and want scheduling tied to hiring, training, payroll, and tips, with room to scale across locations. Its free Comp plan is a practical entry point only for teams within its 15-employee, single-location cap; growing operations should weigh that breadth against custom pricing for the larger tiers. Look elsewhere if your priority is a simpler scheduling tool or a clearly priced plan for a larger workforce.

Alternatives to 7shifts

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