PAR Ordering

PAR Ordering is a cloud-based platform for digital menu ordering and marketplace management across restaurant websites, apps, and other guest channels. It supports delivery orders and order-status tracking, with branded mobile apps and menu synchronization across web, mobile, kiosks, catering, and third-party platforms. Restaurants can customize the ordering experience and use tools such as preordering, upselling, secret menus, cart incentives, reminders, and special offers. Marketplace management brings third-party menu, pricing, and order updates together. For high-volume orders, PAR Catering puts quoting, preparation, payments, and delivery into one workflow. PAR describes the product for large restaurant chains and serves QSR, fast-casual, table-service, hospitality, cinema, theme-park, and casino businesses. It is available on Android, iOS, and web. PAR does not publish a price on the product page; prospective customers are directed to schedule a demo. PAR’s Trust Center lists compliance areas including GDPR, PCI DSS, PCI SSF, SOC 2, and CCPA.

PAR Ordering brings digital ordering, marketplace updates, and catering workflows into a platform for restaurant businesses. Prospective customers need to schedule a demo to discuss pricing.

PAR Ordering suits large restaurant chains and businesses in QSR, fast casual, table service, hospitality, cinemas, theme parks, and casinos. It may fit operators managing ordering across guest channels, including catering and third-party marketplaces.

Overview

PAR Ordering is a restaurant platform for digital menus, marketplace order management, and catering workflows. It is best suited to large chains and hospitality operators coordinating orders across multiple service formats. Its broad operational scope is the main draw; custom pricing and a demo-first buying process make it less suitable for teams seeking a quick, self-serve purchase.

Key features

Menu synchronization spans web, mobile, kiosks, catering, and third-party platforms, helping operators keep channel menus aligned. Marketplace management also unifies third-party menu, pricing, and order updates. PAR describes an open partner ecosystem, but the Ordering page does not name specific integrations, so operators should confirm compatibility with their existing systems before committing.

Restaurants can customize the ordering experience to match their brand and use preordering, upselling, secret menus, cart incentives, reminders, and special offers. That gives teams several ways to shape digital purchases, though the breadth is most useful to operators able to manage menus and promotions across channels.

PAR Catering brings quoting, preparation, payments, and delivery into one workflow for high-volume orders. The product also supports delivery orders, order-status tracking, POS integration, table management, kitchen display, employee permissions, availability management, labor coverage tracking, auto-scheduling, and offline mode. This reach may suit a complex restaurant operation, but businesses looking only for a basic online ordering storefront may not need such a wide operational toolkit.

The product is cloud-deployed and has Android, iOS, and web platforms, plus a branded mobile app. PAR’s Trust Center lists compliance areas including GDPR, PCI DSS, PCI SSF, SOC 2, and CCPA. Customer care is available at 1-800-382-6200 and [email protected].

Pricing

PAR Ordering is paid, with custom pricing. Prospective customers are directed to schedule a demo to discuss pricing; there is no published self-serve plan price to compare. That approach may work for larger operators assessing a broad deployment, but makes budget screening harder for smaller restaurants. Confirm the proposed scope and costs during the sales process.

Platforms

PAR Ordering supports Android, iOS, and web, with dedicated display platforms and a branded mobile app. The mix gives guests and staff access across mobile and browser environments, while cloud deployment supports a connected operation. Offline mode is also supported.

Who it's for

PAR describes the ordering product for large restaurant chains and serves QSR, fast casual, table service, hospitality, cinemas, theme parks, and casinos. Operators with multiple formats, guest channels, and substantial catering workflows are the clearest fit. A single-location business seeking only a straightforward ordering page may find the platform broader than necessary, particularly with demo-led custom pricing.

Pros and cons

• Pros: Menu synchronization and marketplace updates cover multiple guest channels, reducing the need to manage each channel as a separate workflow.
• Pros: Catering combines quoting, preparation, payments, and delivery, which is relevant for high-volume catering operations.
• Pros: Branding and conversion tools give operators options to tailor the purchase experience and encourage orders.
• Cons: Custom pricing requires a demo, so prospective buyers cannot assess a public price before contacting PAR.
• Cons: The Ordering page names no specific third-party integrations, leaving operators to verify system compatibility directly.

Alternatives

For restaurant analytics, compare Restaurant Analytics Software; for workforce planning, see Restaurant Scheduling Software. Operators focused on kitchen displays can browse Kitchen Display System Software, while drive-thru operations may prefer Restaurant Drive-Thru Software. For broader point-of-sale choices, see Restaurant POS Software; for ordering comparisons, browse Restaurant Online Ordering Software.

Avero is worth considering when a free plan and POS integration are priorities; its Starter plan is free and includes unlimited users and usage for any number of users and locations, with free POS integration for most common POS systems. Dishboard is another paid option to compare. Meuze may suit buyers looking for a paid product with a free trial; its Starter plan is $150 a month, billed monthly, with cancellation at any time. Mirus Report Writer is another paid alternative. Nory is a paid alternative with custom pricing and a chat-based sales process. Novaryq is another paid option, available on Android and web. RestoStack offers paid options including per-order catering commission and a monthly voice product. Rosnet Scheduling & Forecasting is a paid alternative for buyers seeking scheduling and forecasting, with pricing discussed through a demo.

Verdict

PAR Ordering is a strong candidate for large restaurant and hospitality operators that need channel-spanning menus, marketplace management, and a substantial catering workflow in one platform. Its main reason to choose it is that operational breadth; its main reason to look elsewhere is the lack of public pricing and named third-party integrations, which make upfront evaluation and compatibility checks harder.