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ServiceNow ITSM vs SolarWinds Service Desk

ServiceNow ITSM

6.6 #22 in IT Help Desk Software

About ServiceNow ITSM

SolarWinds Service Desk

6.9 #21 in IT Knowledge Base Software

About SolarWinds Service Desk
ServiceNow ITSMSolarWinds Service Desk
Free planNo
Free trialYes
Paid from$39/mo
PlatformsAndroid, iOS, WebAndroid, api, iOS, Web
Free planNoNo
On-call schedulingYes
Escalation policiesYes
Status pagenone
Post-incident reviewsYes
Stakeholder updatesYes
SLA managementYes
Knowledge baseYes
Employee portalYes
Asset managementYes
Single sign-onYes
Approval workflowsYes
Mobile appsYes
IT asset managementYes
Paid from39 /mo

Listed together in Best IT Help Desk SoftwareBest IT Change Management SoftwareBest IT Problem Management SoftwareBest AI IT Service Desk Software