Pega Customer Service vs Re:amaze
| Pega Customer Service | Re:amaze | |
|---|---|---|
| Free plan | No | |
| Free trial | Yes | |
| Paid from | $29/mo | |
| Platforms | api | Android, api, iOS, Web |
| API access | Yes | |
| Supported channels | Telephone (inbound and outbound), web and mobile chat, email, web self-service, fax, white mail; messaging integrations include WhatsApp and SMS | |
| Workflow actions | Yes | |
| Human handoff | Yes | |
| Voice support | Yes | |
| Multilingual support | Yes | |
| Free plan | No | |
| Website chatbot | Yes | |
| Live agent chat | Yes | |
| Visitor tracking | Yes | |
| Chat channels | omnichannel |
Listed together in Best Help Desk SoftwareBest Customer Self-Service Software