OpenText Service Management vs Xurrent IMR
| OpenText Service Management | Xurrent IMR | |
|---|---|---|
| Free plan | No | |
| Free trial | Yes | |
| Paid from | $6/mo | |
| Platforms | Android, iOS, Web | Android, api, iOS, Web |
| Free plan | No | No |
| Risk assessment | Yes | |
| Approval workflows | Yes | |
| Change calendar | Yes | |
| Emergency changes | Yes | |
| Change audit trail | Yes | |
| CMDB linking | Yes | |
| Non-IT departments | Yes | |
| Service catalog | Yes | |
| Workflow automation | Yes | |
| Employee portal | Yes | |
| Knowledge base | Yes | |
| Asset management | Yes | |
| Deployment | both | |
| Paid from | 5 /user/mo | |
| Escalation policies | Yes | |
| Post-incident reviews | Yes | |
| Status pages | Yes | |
| Mobile apps | Yes | |
| Audit logs | Yes | |
| Incident retention | 12 days |
Listed together in Best IT Change Management SoftwareBest IT Problem Management SoftwareBest Enterprise Service Management Software