Matrix42 Enterprise Service Management vs SolarWinds Service Desk

Matrix42 Enterprise Service Management

6.4 #27 in IT Knowledge Base Software

About Matrix42 Enterprise Service Management

SolarWinds Service Desk

6.9 #21 in IT Knowledge Base Software

About SolarWinds Service Desk
Matrix42 Enterprise Service ManagementSolarWinds Service Desk
Free planNo
Free trialYes
Paid from$39/mo
PlatformsAndroid, iOS, WebAndroid, api, iOS, Web
Free planNoNo
Non-IT departmentsYes
Service catalogYes
Workflow automationYes
Employee portalYesYes
Knowledge baseYesYes
Asset managementYesYes
Deploymentboth
Single sign-onYes
SLA managementYes
IT asset managementYes
Approval workflowsYes
Mobile appsYes
Paid from39 /mo

Listed together in Best IT Knowledge Base SoftwareBest IT Change Management SoftwareBest IT Problem Management SoftwareBest CMDB SoftwareBest IT Service Catalog Software