Best AI Customer Service Software in 2026
Updated
35 AI customer service software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
35ranked
0free plans on this page
$0.20/molowest paid tier
4 Oct 2026last checked
Recognised 40% · Phone app 26% · Documented 20% · Free plan 14% of the score
- 26 Gladly No phone app RecognisedPhone appDocumentedFree plan 5.7
- 27 Helpshift No phone app RecognisedPhone appDocumentedFree plan 5.4
- 28 Dixa No phone app RecognisedPhone appDocumentedFree plan 5.4€89/mo
- 29 Richpanel No phone app RecognisedPhone appDocumentedFree plan 5.4$0.20/mo
- 30 DigitalGenius No phone app RecognisedPhone appDocumentedFree plan 5.3 AI resolution model: hybridTicketing workflows: YesRouting automation: Yes
- 31 AgentDesk No phone app RecognisedPhone appDocumentedFree plan 5.1 AI resolution model: hybridTicketing workflows: YesRouting automation: Yes
- 32 PolyAI No phone app RecognisedPhone appDocumentedFree plan 4.8
- 33 ProxyLink No phone app RecognisedPhone appDocumentedFree plan 4.8 AI resolution model: autonomousTicketing workflows: YesRouting automation: Yes
- 34 Gobot No phone app RecognisedPhone appDocumentedFree plan 4.7 AI resolution model: autonomousTicketing workflows: NoRouting automation: No
- 35 Yuma AI No phone app RecognisedPhone appDocumentedFree plan 4.5
