Best AI Customer Service Software 2026
Solve is aimed at support and customer experience teams scaling routine and complex inquiries.
Gladly is aimed at brands and retail-oriented customer-experience teams handling sales, service, and support.
Web customer service software that supports human escalation and quote-based plans.
Customer service software available through web and API, with shared inbox support and quote-based pricing.
AI software for designing, testing and monitoring customer interactions through chat, voice and messaging.
API-based customer service software with shared inbox and SLA management for teams.
Web software for building no-code AI agents with workflows, knowledge, guardrails and many channels.
API customer service software with shared inbox capability and SLA management.
API service software with inbox sharing, SLA management, help center and automated ticket handling.
