On the recordRead 9 Oct 202614 facts
XiVO
XiVO · Dardilly, France
Plans and prices
XiVO CC
Priced on request
Pricing not listed; contact XiVO for a demo
Read 9 Oct 2026 · xivo.solutions
XiVO Connect
Priced on request
Pricing not listed; contact XiVO for a demo
Read 9 Oct 2026 · xivo.solutions
XiVO UC
Priced on request
Pricing not listed; contact XiVO for a demo
Read 9 Oct 2026 · xivo.solutions
On the record
- Audience
- The maker presents XiVO for public and private organizations, including administration, customer relations, education, services, industry, emergency services, and healthcare.xivo.solutions · read 9 Oct 2026
- Auto attendant
- Yesxivo.solutions · read 22 Sep 2026
- Collaboration
- XiVO Connect combines telephony, video meetings, screen sharing, chat, spaces, polls, voice messages, and document storage through Nextcloud.xivo.solutions · read 9 Oct 2026
- Contact center
- XiVO CC includes supervisor tools, callbacks, call qualification, customer record pop-ups, real-time and historical statistics, wallboards, and call recording.xivo.solutions · read 9 Oct 2026
- Customers
- Avencall says more than 500 private companies, public bodies, universities, and call centers use XiVO, with over 300,000 users.xivo.solutions · read 9 Oct 2026
- Deployment
- XiVO says its telephony offering is available on premise or in the cloud.xivo.solutions · read 9 Oct 2026
- Integrations
- The maker lists Zimbra, Sage, Microsoft Teams, GLPI, and Salesforce integrations, including click-to-call and customer-record pop-ups for some.xivo.solutions · read 9 Oct 2026
- Maker
- Avencall, a Lyon-based company, publishes XiVO and has been part of Volaris Group since December 2023.xivo.solutions · read 9 Oct 2026
- Privacy
- The maker says XiVO supports collection, use, storage, and deletion of personal data and discusses establishing a compliance roadmap for implementation.xivo.solutions · read 9 Oct 2026
- Product
- XiVO offers open-source unified communications and IP telephony, alongside a contact-center solution and a collaboration product.xivo.solutions · read 9 Oct 2026
- Security
- XiVO Connect describes end-to-end encrypted communications, secure backups, connection verification, and a dedicated SaaS offer hosted in France.xivo.solutions · read 9 Oct 2026
- Support
- XiVO provides a support portal for technical questions and assistance, linked from its contact page.xivo.solutions · read 9 Oct 2026
- UC features
- XiVO UC includes call management, softphone, LDAP directory, video calls and screen sharing, voicemail access, presence, call history, and APIs.xivo.solutions · read 9 Oct 2026