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WebPT

Phoenix, Arizona, United States

What it is

WebPT is a web-based practice management and electronic medical records platform built for rehabilitation therapy professionals. Its documentation tools include configurable specialty templates, text shortcuts, and AI tools that can turn conversations into notes and suggest CPT codes. The home exercise program provides a custom-branded app with more than 5,500 photo and video exercises, progress tracking, and two-way messaging. Secure virtual visits are built into the platform. It also includes more than 200 standardized tests and automated outcome collection and tracking. WebPT says it integrates with more than 60 vendors and offers standard and custom integration services. Its interoperability service includes 24/7/365 integration monitoring, failed-transaction correction and resubmission, and regular maintenance. The company states that its platform is SOC 2 compliant and HIPAA compliant, and lists SSL and TLS encryption among its safeguards. Member support is described as free and unlimited through live chat, email, or phone, with training resources and a Support Hub. Pricing is available on request and depends on plan and customization; charges can be set per provider per month or per visit. Starter, Enhanced, and Ultimate can be customized with add-ons, but solutions cannot be removed from a plan.

For and against

For

  • Includes configurable specialty templates and text shortcuts.
  • Home exercise app has more than 5,500 exercises.
  • Secure virtual visits are built into the platform.
  • Integrates with more than 60 vendors.
  • Member support is free and unlimited.

Against

  • No free plan is offered.
  • Pricing is available on request.
  • Solutions cannot be removed from a customized plan.

The verdict

WebPT combines practice management and clinical documentation with patient engagement, virtual visits, and integration support. Prospective buyers should request pricing and account for the fact that plan solutions cannot be removed.

Who it suits

WebPT is intended for rehabilitation therapy businesses, from single-therapist clinics to multi-location enterprises, including PTs, OTs, and SLPs. It offers different plans for smaller cash-pay practices, growing insurance-based practices, and larger practices.

Plans and prices

Enhanced

Priced on request

EMR, marketing, front office, clinical, and billing software · for growing practices that take insurance

Starter

Priced on request

EMR, marketing, front office, and clinical tools · for start-ups and smaller cash-pay practices

ULTIMATE

Priced on request

Marketing, front office, clinical, billing, analytics, and advanced reporting · for larger practices

Every plan, in full

On the record

Documentation
Its documentation tools include configurable specialty templates, text shortcuts, and AI tools that can turn conversations into notes and suggest CPT codes.webpt.com · read 3 Oct 2026
Integrations
WebPT says it integrates with more than 60 vendors and offers standard and custom integration services.webpt.com · read 3 Oct 2026
Integration support
Its interoperability offering includes 24/7/365 integration monitoring, failed-transaction correction and resubmission, and regular maintenance.webpt.com · read 3 Oct 2026
Intended users
WebPT says its platform serves rehab therapy businesses from single-therapist clinics to multi-location enterprises, including PTs, OTs, and SLPs.webpt.com · read 3 Oct 2026
Outcomes
The platform includes more than 200 standardized tests and automated outcome collection and tracking.webpt.com · read 3 Oct 2026
Patient engagement
Its home exercise program offers a custom-branded app with more than 5,500 photo and video exercises, progress tracking, and two-way messaging.webpt.com · read 3 Oct 2026
Plan customization
Starter, Enhanced, and Ultimate can be customized with add-on solutions, but solutions cannot be removed from a plan.webpt.com · read 3 Oct 2026
Plan pricing
Pricing depends on the selected plan and customization; WebPT says pricing can be set per provider per month or per visit.webpt.com · read 3 Oct 2026
Product
WebPT is a web-based practice management and EMR platform built for rehab therapy professionals.webpt.com · read 3 Oct 2026
Security
WebPT states that its platform is SOC 2 compliant and HIPAA compliant, and lists SSL and TLS encryption among its safeguards.webpt.com · read 3 Oct 2026
Support
WebPT says member support is free and unlimited through live chat, email, or phone, with training resources and a Support Hub.webpt.com · read 3 Oct 2026
Telehealth
WebPT offers secure virtual visits built into the platform.webpt.com · read 3 Oct 2026

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