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Triple Session
What it is
Triple Session is an AI sales coaching platform that records calls, scores them against sales playbooks, and assigns training work for identified gaps. Calls can use its meeting bot or recording integrations, and the company says its AI analyzes 100% of calls. Coaching combines scorecards, courses, roleplay, example call clips, and a training focus for each representative. Listed call connections include Google Meet, Zoom, Teams, Aircall, and Kixie; HubSpot and Salesforce are listed for CRM connections. Insights can appear in Slack, CRM, email, and dashboards, with automations, Zapier, and a public API also mentioned. Transcription is listed in 99 languages. A free personal plan includes courses, quizzes, certificates, and three one-time AI call reviews. Team plans have no free trial and are billed annually, starting at $45 per user per month for Academy Pro.
For and against
For
- AI analyzes 100% of calls
- Scorecards assign training focuses
- Courses and roleplay included
- CRM integrations listed
- Free personal plan available
Against
- Team plans have no free trial
- Team plans billed annually
- Setup takes two to four weeks
- Setup requires sales-leader time
The verdict
Triple Session combines call analysis with structured coaching and multiple sales-system integrations. A free personal option exists, but team deployments require annual plans and a described setup period.
Who it suits
It is designed for customer-facing Sales, Customer Success, and Support teams at small and mid-market companies. It suits organizations seeking call scoring, coaching guidance, CRM connections, and manager dashboards.
Plans and prices
Academy Pro
Unlimited content · course certifications · gamification · team course builder
Read 30 Sep 2026 · triplesession.com
AI Coach
Call scoring · AI coaching · deal insights · CRM autofill
Read 30 Sep 2026 · triplesession.com
Academy Pro + AI Coach
Academy Pro and AI Coach features · AI roleplay
Read 30 Sep 2026 · triplesession.com
Standard Onboarding
Custom scorecards · AI calibration · automated workflows · CRM mapping
Read 30 Sep 2026 · triplesession.com
Advanced Onboarding
Standard onboarding · roleplay setup
Read 30 Sep 2026 · triplesession.com
Enterprise
Custom plan · SSO · training content upload · dedicated account manager
Read 30 Sep 2026 · triplesession.com
On the record
- AI data handling
- The homepage FAQ says it does not train external models on customer data and segregates customer data by tenant.triplesession.com · read 30 Sep 2026
- Call coverage
- The company says its AI analyzes 100% of calls, using its meeting bot or call recording integrations.triplesession.com · read 30 Sep 2026
- Coaching
- Its coaching flow scores calls against scorecards and assigns each rep a training focus, with courses, roleplay and example call clips.triplesession.com · read 30 Sep 2026
- Free access
- The pricing FAQ describes a free personal plan with the course library, quizzes, certificates and three one-time AI call reviews.triplesession.com · read 30 Sep 2026
- Implementation
- The homepage FAQ says setup from kickoff to live coaching takes two to four weeks and requires a few hours a week from a sales leader during setup.triplesession.com · read 30 Sep 2026
- Integrations
- The site lists Google Meet, Zoom, Teams, Aircall and Kixie for calls, and HubSpot and Salesforce for CRM connections.triplesession.com · read 30 Sep 2026
- Intended customers
- The homepage FAQ describes the product as designed for customer-facing Sales, Customer Success and Support teams at small and mid-market companies.triplesession.com · read 30 Sep 2026
- Languages
- The pricing comparison lists transcription in 99 languages; the homepage FAQ says English, Portuguese and Spanish are fully translated platform languages.triplesession.com · read 30 Sep 2026
- Security
- The security page says Triple Session is SOC 2 Type II compliant, encrypts customer data at rest and uses TLS 1.3 or higher in transit.triplesession.com · read 30 Sep 2026
- Support
- Ticket and email support are included in every listed team plan; Slack support and priority support are listed for Academy Pro + AI Coach and Enterprise.triplesession.com · read 30 Sep 2026
- Trial terms
- The pricing FAQ says team plans do not have a free trial and are paid and billed annually.triplesession.com · read 30 Sep 2026
- What it does
- Triple Session describes itself as an AI sales coaching platform that records calls, scores them against a sales playbook, and trains reps to address gaps.triplesession.com · read 30 Sep 2026
- Workflows
- The site says coaching insights can appear in Slack, CRM, email and dashboards, and mentions automations, Zapier and a public API.triplesession.com · read 30 Sep 2026
