- Home
- AI Sales Call Analysis Software
- Rafiki AI
Rafiki AI
What it is
Rafiki AI records, transcribes, and analyzes sales conversations, then turns call details into deal insights, rep coaching, follow-up emails, and revenue intelligence. Its notetaking agent identifies topics, questions, objections, and next steps. Calls can be scored against custom criteria or frameworks such as MEDDIC, BANT, and SPIN, while call intelligence can fill CRM fields for budget, timeline, decision makers, and next steps. Listed integrations include Salesforce, HubSpot, Zoho CRM, Pipedrive, Zoom, Google Meet, Microsoft Teams, Slack, Aircall, Freshworks, OpenPhone, and Monday.com. The platform says it supports transcription and analysis in more than 60 languages and is designed for SME revenue teams. A 14-day trial with Premium features does not require a credit card. After the trial, accounts move to limited read-only mode, and past recordings remain accessible for a year. Starter costs $19 a month, billed annually, for up to three users. Premium costs $49 a month, billed annually, with unlimited recording and transcription; Gen AI Search and Reports use add-on credits.
For and against
For
- Identifies call topics, objections, and next steps
- Scores calls against custom criteria and sales frameworks
- Can populate CRM fields from call intelligence
- Supports transcription and analysis in over 60 languages
- 14-day Premium trial requires no credit card
Against
- No free plan is listed
- After the trial, accounts move to limited read-only mode
- Past recordings remain accessible for a year after trial
- Gen AI Search and Reports use add-on credits
The verdict
Rafiki AI combines conversation transcription with call scoring and CRM data capture. The trial offers Premium features, but continued use requires a paid plan and some Premium tools use add-on credits.
Who it suits
Rafiki AI is designed for SME revenue teams that want call analysis, coaching, and CRM updates. The listed plans range from small teams to large teams, with enterprise deployment and support options available.
Plans and prices
Starter
8,000 min audio recording · 2,000 min/mo transcription · Up to 3 users
Read 30 Sep 2026 · getrafiki.ai
Premium
Unlimited recording (audio + video) · Unlimited transcription · Gen AI Search and Reports use add-on credits
Read 30 Sep 2026 · getrafiki.ai
Enterprise
Custom deployment and integrations · Dedicated support
Read 30 Sep 2026 · getrafiki.ai
On the record
- Call analysis
- Its notetaking agent records and transcribes sales conversations and identifies topics, questions, objections, and next steps.getrafiki.ai · read 30 Sep 2026
- Coaching
- The platform automatically scores calls against custom criteria or frameworks including MEDDIC, BANT, and SPIN.getrafiki.ai · read 30 Sep 2026
- Coming soon
- The site marks its autonomous AI SDR voice agent as coming soon; it is described as prospecting, qualifying, and booking meetings.getrafiki.ai · read 30 Sep 2026
- CRM sync
- Rafiki AI can capture call intelligence and populate CRM fields, including budget, timeline, decision makers, and next steps.getrafiki.ai · read 30 Sep 2026
- Enterprise options
- Enterprise includes in-house deployment on GCP, AWS, or Azure, an API for internal or BI applications, advanced security features, and SLA and priority support.getrafiki.ai · read 30 Sep 2026
- Integrations
- The site lists Salesforce, HubSpot, Zoho CRM, Pipedrive, Zoom, Google Meet, Microsoft Teams, Slack, Aircall, Freshworks, OpenPhone, and Monday.com integrations.getrafiki.ai · read 30 Sep 2026
- Languages
- Rafiki AI says it supports transcription and analysis in over 60 languages.getrafiki.ai · read 30 Sep 2026
- License limit
- Only active meeting hosts need paid licenses; collaborators who listen, comment, and review calls can use Rafiki AI for free with limited transcriptions.getrafiki.ai · read 30 Sep 2026
- Product
- Rafiki AI is an AI-powered sales intelligence platform that records, transcribes, and analyzes sales conversations and provides deal insights, rep coaching, follow-up emails, and revenue intelligence.getrafiki.ai · read 30 Sep 2026
- Setup
- The site says most teams are up and running within 15 minutes by connecting a calendar and CRM, without IT support.getrafiki.ai · read 30 Sep 2026
- Target users
- The product is described as designed for SME revenue teams, and its pricing page has plans for small teams, growing revenue teams, and large teams.getrafiki.ai · read 30 Sep 2026
- Trial
- The 14-day trial includes Premium features and does not require a credit card.getrafiki.ai · read 30 Sep 2026
- Trial limit
- After the trial, the account moves to limited read-only mode and past recordings remain accessible for a year.getrafiki.ai · read 30 Sep 2026
