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TigerConnect Physician Scheduling

El Segundo, California, United States

What it is

TigerConnect Physician Scheduling helps healthcare organizations create and manage schedules for physicians and clinical staff, and identify the on-call provider. Its AI Scheduling Engine uses rules, assignment logic, preferences, and templates to produce schedules, then summarizes coverage gaps and risks for scheduler review. It supports resident block schedules designed to meet program requirements. Providers can use mobile access to view schedules, request time off, arrange shift swaps with an AI agent, or find who is on call. Tally Reports help teams review assignment fairness across weekends, holidays, and other periods. Schedulers can define custom rules and weekly assignment templates. Schedules can connect with TigerConnect messaging, digital calendars, Operator Console, and EHR solutions; roles, teams, and schedules can also synchronize with its Clinical Collaboration platform. The product is presented for hospitals, departments, clinics, specialty groups, and residency programs. It is available through a web app and iOS and Android apps, with browser support listed for current Firefox and Chrome on PC and Mac, Safari on macOS, and Edge on Windows. Pricing is on request.

For and against

For

  • AI scheduling uses rules, preferences, and templates.
  • Supports resident block schedules.
  • Providers can request time off from mobile access.
  • Tally Reports help review assignment fairness.
  • Schedules can connect with messaging and EHR solutions.

Against

  • Pricing is on request.
  • Product access is through web and iOS or Android apps.
  • Supported browsers are specified by operating system.

The verdict

The product combines schedule creation, coverage review, mobile self-service, and integrations for healthcare organizations. Pricing is available on request, so organizations will need to contact the provider for details.

Who it suits

TigerConnect Physician Scheduling is intended for hospitals, departments, clinics, specialty groups, and residency programs coordinating clinical coverage. It may suit teams that need mobile schedule access and connections to messaging, calendars, or EHR solutions.

Plans and prices

TigerConnect Physician Scheduling

Priced on request

Enterprise-wide scheduling · AI scheduling · resident block schedules · mobile self-service

Every plan, in full

On the record

Acquisition news
TigerConnect acquired Adjuvant’s Call Scheduler on September 1, 2020 and renamed the integrated product TigerConnect Physician Scheduling.tigerconnect.com · read 14 Oct 2026
Adoption fact
TigerConnect reported more than 7,000 providers using its physician call-scheduling product in October 2020.tigerconnect.com · read 14 Oct 2026
AI schedule creation
Its AI Scheduling Engine creates schedules using rules, assignment logic, preferences, and templates, then summarizes gaps and coverage risks for schedulers to review.tigerconnect.com · read 30 Sep 2026
AI scheduling engine
The product uses AI automation, rules, assignment logic, preferences, and templates to build schedules and identify coverage gaps.tigerconnect.com · read 14 Oct 2026
API authentication
The JavaScript SDK reference includes OAuth authentication, sign-in, and API-key sign-in methods.tigerconnect.github.io · read 14 Oct 2026
API documentation
TigerConnect publishes JavaScript SDK documentation covering authentication, conversations, groups, messages, organizations, search, users, events, and models.tigerconnect.github.io · read 14 Oct 2026
Company
TigerConnect says it is headquartered in El Segundo, California, and that it has been working on healthcare communications since 2010.tigerconnect.com · read 30 Sep 2026
Company facts
LinkedIn lists TigerConnect as privately held, founded in 2010, headquartered in El Segundo, California, with 201–500 employees.linkedin.com · read 14 Oct 2026
Company legal name
Crunchbase identifies the legal entity as TigerConnect, Inc., also known as TigerText.crunchbase.com · read 14 Oct 2026
Desktop requirements
The desktop application supports Windows 10/11, the three latest macOS releases, and the three latest Debian or Ubuntu releases; installation needs at least 750 MB of disk space.tigerconnect.com · read 14 Oct 2026
Fair assignment controls
Its scheduling logic can include required time between shifts and distribute weekend and holiday assignments more evenly.tigerconnect.com · read 14 Oct 2026
Fairness reports
Tally Reports help verify fairness in assignments across weekends, holidays, and other periods.tigerconnect.com · read 30 Sep 2026
Hosting model
TigerConnect runs its service on Amazon Web Services elastic cloud infrastructure.tigerconnect.com · read 14 Oct 2026
Identity integrations
SCIM provisioning is supported with Azure AD, Okta, Ping Identity and similar identity systems, while SAML SSO is supported with providers including Imprivata.tigerconnect.com · read 14 Oct 2026
Integration news
A February 28, 2019 partnership enabled Call Scheduler users to identify on-call staff and message them through TigerConnect by text, voice, or video.tigerconnect.com · read 14 Oct 2026
Integrations
TigerConnect describes integrations with EHRs, nurse-call systems, medical devices, telephony, answering services, identity providers, and physician-scheduling systems.tigerconnect.com · read 14 Oct 2026
Limit: lag and glitches
GetApp reviews mention occasional sign-in lag, software glitches, and update interruptions.getapp.co.uk · read 14 Oct 2026
Limit: mobile app failures
Apple App Store reviewers report blank screens, launch failures, excessive clicks, and an incomplete interface.apps.apple.com · read 14 Oct 2026

The review

TigerConnect Physician Scheduling is built for healthcare organizations coordinating physician and clinical coverage across departments, clinics, specialty groups, and residency programs. It suits teams that need rules-driven scheduling tied to communications and provider self-service. The trade-off is enterprise purchasing: organizations must engage TigerConnect for pricing and a sales-led rollout.

Overview

The platform combines rotation and call scheduling with coverage rules, swap workflows, and tools for identifying the appropriate on-call provider. Schedulers can encode department preferences, recurring work patterns, and assignment constraints instead of maintaining a schedule that depends on informal knowledge. Providers, meanwhile, can see assignments and handle routine changes from mobile.

TigerConnect positions the product for hospitals, clinics, departments, specialty groups, and residency programs. Resident block schedules are designed around program requirements, making it more relevant to training environments than a generic calendar. Covered data is stored and processed in the United States, with AES-256 encryption at rest and in transit, access controls, and audit logs. Implementation includes training and a dedicated Customer Success Manager, plus 24/7 support and a Support Center.

Key features

AI-assisted scheduling

The AI Scheduling Engine creates schedules from rules, assignment logic, preferences, and templates. It also summarizes gaps and coverage risks for scheduler review. That can reduce the work of assembling complex rotations, but it does not replace human oversight: schedulers still need to assess the flagged issues and approve a workable result.

Resident and fairness controls

Resident block scheduling supports programs that must align assignments with their requirements. Tally Reports show how work is distributed across weekends, holidays, and other periods, giving leaders a way to check assignment fairness rather than relying on anecdotal impressions.

Mobile self-service

Providers can view schedules and request time off through the mobile experience. An AI agent can execute shift swaps or identify who is on call, turning common coverage questions and changes into provider-facing workflows instead of scheduler-only tasks. Swap workflow and mobile access are included capabilities, with apps for both iOS and Android.

Rules and integrations

Custom rules and weekly assignment templates let schedulers reflect organizational and department-specific practices. Schedules can connect with TigerConnect messaging, digital calendars, Operator Console, and EHR solutions. Roles, teams, and schedules can synchronize bidirectionally with TigerConnect Clinical Collaboration so communications can be routed to the appropriate physician. File sharing, SSO support, end-to-end encryption, and audit logs extend the platform beyond a simple roster.

Pricing

TigerConnect Physician Scheduling uses enterprise-wide pricing, with a price available from sales and a demo offered through the provider. There is no published free plan, trial, seat allowance, or renewal term to compare. This model fits organizations evaluating scheduling alongside clinical communications and implementation support, but it gives smaller practices no public way to estimate cost or start self-service.

Platforms

Physician Scheduling is delivered through web and mobile access. The mobile apps support iOS and Android. TigerConnect lists current Firefox and Chrome on PC and Mac, Safari on macOS, and Edge on Windows. The broader product listing also identifies Linux, macOS, and Windows support, while browser access remains the practical route for desktop scheduling.

Who it's for

Hospitals and multi-department organizations are the strongest fit when schedules must follow detailed coverage rules and connect to messaging or EHR workflows. Residency programs can use resident block schedules and fairness reporting, while specialty groups and clinics benefit from on-call lookup and mobile swaps. A small office wanting a plainly priced, lightweight calendar should look elsewhere before entering an enterprise buying process.

Pros and cons

Pros

  • Rules-based automation: AI generation uses organizational logic, preferences, and templates, then surfaces gaps and risks for review.
  • Provider self-service: Mobile schedule access, time-off requests, AI-assisted swaps, and on-call lookup reduce routine scheduler intervention.
  • Healthcare integrations: Bidirectional synchronization with Clinical Collaboration and connections to messaging, calendars, Operator Console, and EHR systems support connected workflows.
  • Accountability controls: Tally Reports, audit logs, SSO, and AES-256 encryption address fairness, access, and security requirements.

Cons

  • Custom pricing only: Without a public price, free tier, or trial terms, smaller organizations cannot quickly assess affordability.
  • Review remains necessary: AI highlights coverage problems but still requires scheduler judgment and approval.
  • Enterprise orientation: Training, a Customer Success Manager, and 24/7 support suit formal deployments more than teams seeking immediate self-service setup.

Alternatives

Medical Residency Scheduling Software is the broader category guide for comparing residency-focused options. For secure messaging products rather than scheduling-centered workflows, see Secure Team Chat Software.

  • Resident Vacation Scheduler is a better fit for a small residency program wanting a free iOS plan for up to five residents or a one-time Starter purchase for one academic year.
  • MedHub suits organizations seeking a paid platform with Android, iOS, web, and API access.
  • New Innovations is another paid option with Android, iOS, and web platforms.
  • Amion fits teams wanting self-serve setup and up to 10 schedules on Pro, or unlimited schedules and organization-wide settings on Enterprise.
  • Equina is priced according to what an organization runs rather than how many people log in.
  • Lightning Bolt uses per-seat licensing, with added licenses required when the number of scheduled individuals increases.
  • CoverED offers a residency program license at $30 a month, billed at $25/mo annually, with resident roles and custom rotation blocks.
  • MyEvaluations offers paid trainee-based plans, including $299 a month for up to 20 trainees and $449 a month for 21–35 trainees.

Verdict

Choose TigerConnect Physician Scheduling if your hospital, specialty group, clinic, or residency program needs rules-driven coverage, mobile provider workflows, fairness reporting, and connections to clinical communications. Look elsewhere if transparent pricing, a free trial, or a lightweight self-service scheduler is more important than enterprise integration and support.

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